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منتدى الدعم

Падения

Posted

постояные падения, в безопасный режим заходит, работает какое то время и падает, последняя ошибка Crash ID: bp-ab6058d9-b927-4627-8b53-7e5262141230, антивирусные программы тоже не устанавливаются, касперский написал не хватает цифровой подписи и не завершил установку, аваст тоже не установился, проблема также есть сбраузером опера

постояные падения, в безопасный режим заходит, работает какое то время и падает, последняя ошибка Crash ID: bp-ab6058d9-b927-4627-8b53-7e5262141230, антивирусные программы тоже не устанавливаются, касперский написал не хватает цифровой подписи и не завершил установку, аваст тоже не установился, проблема также есть сбраузером опера

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.8
  • Google Update
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object
  • Shockwave Flash 16.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.1.3.153
  • Npdsplay dll
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:34.0) Gecko/20100101 Firefox/34.0

More Information

FredMcD
  • Top 10 Contributor
4269 solutions 59841 answers

The crash report flagged these programs; Доклад аварии отмечены эти программы;

vksaver3.dll = VKSaver by AudioVkontakte.ru.

odbcint.dll = Microsoft ODBC Resource

ipv6.dll = MALWARE http://www.threatexpert.com/files/IPv6.dll.html ВРЕДОНОСНЫЕ ПРОГРАММЫ

xpsp2res.dll = Microsoft

icudt52.dll = International Components for Unicode

The crash report flagged these programs; Доклад аварии отмечены эти программы; vksaver3.dll = VKSaver by AudioVkontakte.ru. odbcint.dll = Microsoft ODBC Resource ipv6.dll = '''MALWARE''' http://www.threatexpert.com/files/IPv6.dll.html '''ВРЕДОНОСНЫЕ ПРОГРАММЫ''' xpsp2res.dll = Microsoft icudt52.dll = International Components for Unicode
FredMcD
  • Top 10 Contributor
4269 solutions 59841 answers

I've called the big guys to help you. Good luck. Я назвал большие ребята, чтобы помочь вам. Удачи.


Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

I've called the big guys to help you. Good luck. Я назвал большие ребята, чтобы помочь вам. Удачи. ------------------ Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of. You can try these free programs to scan for malware, which work with your existing antivirus software: * [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner] * [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware] * [http://support.kaspersky.com/viruses/disinfection/5350 Anti-Rootkit Utility - TDSSKiller] * [http://general-changelog-team.fr/en/downloads/viewdownload/20-outils-de-xplode/2-adwcleaner AdwCleaner] (for more info, see this [http://www.bleepingcomputer.com/download/adwcleaner/ alternate AdwCleaner download page]) * [http://www.surfright.nl/en/hitmanpro/ Hitman Pro] * [http://www.eset.com/us/online-scanner/ ESET Online Scanner] [http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one. Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article. Did this fix your problems? Please report back to us!
FredMcD
  • Top 10 Contributor
4269 solutions 59841 answers

Perform a System File Check to fix corrupted system files Выполнить проверки файла системы для исправления поврежденных системных файлов

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Perform a System File Check to fix corrupted system files Выполнить проверки файла системы для исправления поврежденных системных файлов http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
guigs 1072 solutions 11697 answers

I think Fred you are right here that they are experiencing malware. There are only 4 -5 other reports with similar signatures. Please update to 34.0.5 and report back after trying multiple scanners.

I think Fred you are right here that they are experiencing malware. There are only 4 -5 other reports with similar signatures. Please update to 34.0.5 and report back after trying multiple scanners.
guigs 1072 solutions 11697 answers

Helpful Reply

If you have sslv3 on for some reason though, how to turn it off: https://support.mozilla.org/en-US/que.../1025663

If you have sslv3 on for some reason though, how to turn it off: [https://support.mozilla.org/en-US/questions/1025663]
FredMcD
  • Top 10 Contributor
4269 solutions 59841 answers

With crash reports, I try to look up what the program is. In the case of; ipv6.dll I saw a notice it was MALWARE, and this link: http://www.threatexpert.com/files/IPv6.dll.html

Do you know anything more about this?

With crash reports, I try to look up what the program is. In the case of; '''ipv6.dll''' I saw a notice it was MALWARE, and this link: http://www.threatexpert.com/files/IPv6.dll.html Do you know anything more about this?
cor-el
  • Top 10 Contributor
  • Moderator
17571 solutions 158915 answers

Note that ipv6.dll is normally a file that is part of Windows, so be careful. See:

See also IPv6 in this article:

Note that ipv6.dll is normally a file that is part of Windows, so be careful. See: *http://www.savepcdata.com/dllerrors/ipv6.dll.html See also IPv6 in this article: *http://kb.mozillazine.org/Error_loading_websites