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lose menu info at top of page when on website; i.e. apple logo, Finder, Go , File, Edit etc.

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 21 views
  • آخر ردّ كتبه cor-el

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The menu options go away as indicated above when I have reached desired website. i need to shut down and restart to bring it back.Also, Skype and IChat log in's always come up when I choose firefox and I have to delete them.

الحل المُختار

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Make sure that you do not run Firefox in full screen mode (press F11 or Fn + F11 to toggle; Mac: Command+Shift+F).

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All Replies (2)

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hello tachs, since you appear to use a very outdated and unsupported version of firefox, please start by updating it to the latest version - that's firefox 34 at the moment: Update Firefox to the latest release

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الحل المُختار

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Make sure that you do not run Firefox in full screen mode (press F11 or Fn + F11 to toggle; Mac: Command+Shift+F).