ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't sign in to my Firefox account--I forgot my username and password, and Mozilla does not send me those emails that tell you your unsername or password.

  • 4 ردود
  • 7 have this problem
  • 1 view
  • آخر ردّ كتبه FredMcD

more options

I want to modify some of my add ons, but I cannot access my account. I can't remember my password or user name, so I give my email address in order to have them sent to me and I never get an email. I also clicked on the thing that you click on if you didn't get an email and I still don't get an email. I have tried both of the email addresses that I use.

I want to modify some of my add ons, but I cannot access my account. I can't remember my password or user name, so I give my email address in order to have them sent to me and I never get an email. I also clicked on the thing that you click on if you didn't get an email and I still don't get an email. I have tried both of the email addresses that I use.

All Replies (4)

more options

hello Heidrun1, if you are having an issue with your account at addons.mozilla.org please post at https://forums.mozilla.org/viewforum.php?f=20

more options

Last resort, create a new account.

more options

I wanted to do that, but I could only see a 'Sign In' option and no option to create an account. I'll look again to make sure, but I would have done that if I could have.

more options

On the main pages of any site, Sign In and Register are normally together.