Firefox Untrusted connection
Right, I don't even know what has caused this to happen, was in the process of removing the very annoying Trovi search engine, and had to reset Firefox to do so.
Next upon loading it up again I'm confronted with:
This Connection is Untrusted.
I've been using firefox since it started and am a great fan of it and would like to continue using it without having to resort back to the all evil Internet Explorer or even google chrome.
I've spent the last few hours looking around mozilla's forums and help sections trying to fix/resolve the issue my self.
I have uninstalled and re-installed it, made sure that my system clock is correct. Which I'd be surprised if it was since it's synced anyways.
I have made sure that it is allowed through my firewall as well.
Getting very bored of having to manually check certificates and allowing access to sites that I have been using for years. IE. facebook, gmail, and other secure sites.
Any advice would be great.
All Replies (9)
Can you give me a full list of your programs on your computer? (In Programs and Features of Control Panel) Also, in Firefox, click the Menu button, Help button (button with question mark), and Troubleshooting Information. In Troubleshooting Information, click the Copy text to clipboard button and paste it here.
Modified by You
There you go full list of programs installed.. and the info from firefox.
Adobe Flash Player 15 Active X Adobe Flash Player 15 Plugin Adobe Reader X (10.1.12) MUI Advanced Audio FX Engine Alien Respawn Alien Respawn - Support software Alienware Command Center Alienware On-Screen Display Amazon Kindle Arc Atheros Bluetooth Suite Battle.net BitRaider Streaming Client BitRaider Web Client BitTorrent CCleaner Crusader No Remorse Daemon Tools Lite Dragon age: Origins Impulse Intergrated Webcam Live! Central Intel Control Center Intel HD Graphics Drivers Intel Management Engine Components Intel Rapid Storage Technology Intel Trusted Connect Service client Intel USB 3.0 eXtensible Host Controller Driver Jagged Alliance 2 Jagged Alliance Flashback Malwarebytes Anti-Malware version 2.0.3.1025 Master of Orion 1 and 2 Micrsoft .NET framework 4.5.1 Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2005 Redistributable x86 8.0.61001 Microsoft Visual C++ 2008 Redistributable x64 9.0.21022 Microsoft Visual C++ 2008 Redistributable x64 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable x86 9.0.21002 Microsoft Visual C++ 2008 Redistributable x86 9.0.30729 Microsoft Visual C++ 2008 Redistributable x86 9.0.30729.6161 Microsoft Visual C++ 2010 x64 Redistributable 10.0.40219 Microsoft Visual C++ 2010 Redistributable x86 10.0.40219 Microsoft Visual C++ 2012 Redistributable (x64) 11.0.60610 Microsoft Visual C++ 2012 Redistributable (x86) 11.0.60610 Microsoft Visual C++ 2012 Redistributable (x86) 11.0.61030 Microsoft Visual C++ 2012 Redistributable (x86) 12.0.2005 Mozilla Firefox 33.0.2 (x86en-us) Mozilla Maintenance Service Nicotine+ (1.2.16) NVIDIA 3D Vision Driver 344.11 NVIDIA GeForce Experience 2.1.3 NVIDIA Graphics Driver 344.11 NVIDIA HD Audio Driver 1.3.32.1 NVIDIA PhysX System Software 9.14.0702 Opera Stable 25.0.1614.68 Origin Plague Inc: Evolved Qualcomm Atheros Killer Network Manager Razer Game Booster Sid Meier's Civilization: Beyond Earth Skype Click to Call Skype 6.14 Sound Blaster Recon 3Di Sound Blaster Recon 3Di Extraas Star Wars The Old Repulic Steam Synaptics Points Device Driver System Requirements Lab for Intel TeamSpeak 3 Client TECKNET X9800 Gaming Mouse v.1.1 The Sims 4 Unity Web Player Vlc media Player Winamp WinRar archiver World of Warcraft
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Application Basics
Name: Firefox Version: 33.0.2 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0 Multiprocess Windows: 0/1
Crash Reports for the Last 3 Days
All Crash Reports (including 2 pending crashes in the given time range)
Extensions
Name: Skype Click to Call Version: 7.3.16540.9015 Enabled: false ID: {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
Graphics
Adapter Description: Intel(R) HD Graphics 4000 Adapter Description (GPU #2): NVIDIA GeForce GT 650M Adapter Drivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32 Adapter Drivers (GPU #2): nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Adapter RAM: Unknown Adapter RAM (GPU #2): 2048 Device ID: 0x0166 Device ID (GPU #2): 0x0fd1 Direct2D Enabled: true DirectWrite Enabled: true (6.2.9200.16492) Driver Date: 2-14-2012 Driver Date (GPU #2): 9-13-2014 Driver Version: 8.15.10.2653 Driver Version (GPU #2): 9.18.13.4411 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC) Vendor ID: 0x8086 Vendor ID (GPU #2): 0x10de WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: true AzureCanvasBackend: direct2d AzureContentBackend: direct2d AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0
Important Modified Preferences
browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 4 browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20141027150301 browser.startup.homepage_override.buildID: 20141027150301 browser.startup.homepage_override.mstone: 33.0.2 dom.mozApps.used: true extensions.lastAppVersion: 33.0.2 gfx.direct3d.last_used_feature_level_idx: 0 media.gmp-gmpopenh264.autoupdate: false media.gmp-gmpopenh264.enabled: false network.cookie.prefsMigrated: true places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.nparcpluginff: 2 plugin.state.npintelwebapiipt: 0 plugin.state.npintelwebapiupdater: 2 plugin.state.npnv3dv: 2 plugin.state.npnv3dvstreaming: 0 plugin.state.nppdf: 2 privacy.cpd.offlineApps: true privacy.cpd.siteSettings: true privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.timeSpan: 0 security.default_personal_cert: Select Automatically security.disable_button.openCertManager: false security.disable_button.openDeviceManager: false
Important Locked Preferences
JavaScript
Incremental GC: true
Accessibility
Activated: false Prevent Accessibility: 0
Library Versions
NSPR Expected minimum version: 4.10.7 Version in use: 4.10.7
NSS Expected minimum version: 3.17.1 Basic ECC Version in use: 3.17.1 Basic ECC
NSSSMIME Expected minimum version: 3.17.1 Basic ECC Version in use: 3.17.1 Basic ECC
NSSSSL Expected minimum version: 3.17.1 Basic ECC Version in use: 3.17.1 Basic ECC
NSSUTIL Expected minimum version: 3.17.1 Version in use: 3.17.1
Experimental Features
==============
Check the date and time and time zone in the clock on your computer: (double) click the clock icon on the Windows Taskbar.
You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.
- Click the link at the bottom of the error page: "I Understand the Risks"
- Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate"
- Click the "View" button and inspect the certificate and check who is the issuer.
You can see more details like the intermediate certificates that are used in the Details tab.
- Note that some firewalls monitor (secure) connections and that programs like Sendori or FiddlerRoot can intercept connections and send their own certificate instead of the website's certificate.
- Note that it is not recommended to add a permanent exception in cases like this, so only use it to inspect the certificate.
Nope not helpful, as I said I have already done this and that it isn't an issue as my computer is set to auto sync time and is never offline long enough for that the be an issue.
Did you check who is the issuer of the certificate?
Yeah I have, and considering the type of websites that are giving me the issues i.e:
google.com facebook.com yahoo.com gmail.com
which are https:\\ are the ones that are giving me problems. Something that never given me any issues before either.
What I mean is the issuer of the certificate. A valid certificate chain for this forum shows:
Yup, though i just loaded this up in firefox to check and
E = loca@mail.com CN = Loca OU = Loca department O = Loca Inc. L = LA ST = LA C = US
Well just as a whim decided to download an older version of firefox to see if that would make a difference. Uninstalled 33.0.2.. then installed 30.0.0. Same issues still.
So delelted 30.0.0 unstalled, 33.0.2 again. and to my surprise it is actually working without any issues anymore.
Anyways thank you for your assistance.