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mozilla is slow on certain sites loading, other times the sites won't load at all. none of the fixes worked...tried them all.

Posted

have tried all the fixes this system could throw at me, honestly had tried 98% of them myself already, more then once. anyways my issue is this sites like CNN.com, IGN.com, mozilla.org (and some but not all related sites) will either hang and load very slowly or not at all. This issue just started out of the blue a couple days ago. i did not load any new software or patch anything as far as i know (can't speak for auto-updates) I do not have this issue in IE at all. Things i have tried to fix the situation:

1. Ran malware-bytes, spy-bot, norton anti-virus (also disabled all them to ensure no cofilicts there either)to find mal-ware or virus....nothing found

2. uninstalled firefirefox also deleted firefox folders in C:/users/(username)/appdata/local and roaming as well as from my C:/program files (x86)..I then reinstalled Firefox

3. Disabled hardware accleration and also tried it on.

4. Ran in safe mode

5. ran CCleaner

6. changed my firefox profile

7. reset firefox

8. did a system restore

9. did a registry fix check and repair

I might be forgetting a few but as i said i read ever bit this trouble shooting program threw at me and tried it. I am totally at a loss as i can usualy clear things like this up myself. I would really like to get this working and short of the very unappealing, possibly ineffectual re-installing windows, i am out of ideas.

have tried all the fixes this system could throw at me, honestly had tried 98% of them myself already, more then once. anyways my issue is this sites like CNN.com, IGN.com, mozilla.org (and some but not all related sites) will either hang and load very slowly or not at all. This issue just started out of the blue a couple days ago. i did not load any new software or patch anything as far as i know (can't speak for auto-updates) I do not have this issue in IE at all. Things i have tried to fix the situation: 1. Ran malware-bytes, spy-bot, norton anti-virus (also disabled all them to ensure no cofilicts there either)to find mal-ware or virus....nothing found 2. uninstalled firefirefox also deleted firefox folders in C:/users/(username)/appdata/local and roaming as well as from my C:/program files (x86)..I then reinstalled Firefox 3. Disabled hardware accleration and also tried it on. 4. Ran in safe mode 5. ran CCleaner 6. changed my firefox profile 7. reset firefox 8. did a system restore 9. did a registry fix check and repair I might be forgetting a few but as i said i read ever bit this trouble shooting program threw at me and tried it. I am totally at a loss as i can usualy clear things like this up myself. I would really like to get this working and short of the very unappealing, possibly ineffectual re-installing windows, i am out of ideas.

Chosen solution

got an update for firefox a just a minute ago. seems to have ironed out the remaining laggy load pages. Still not sure what all fixed what. i really hate vague fixes like this cause it probably won't be any use to anyone else trouble shooting their own issues. Well i will close this out. thanks for the help all!

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Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; rv:11.0) like Gecko

More Information

Application Basics
------------------
Name: Firefox
Version: 33.0.2
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0
Multiprocess Windows: 0/1
Crash Reports for the Last 3 Days
---------------------------------
All Crash Reports (including 5 pending crashes in the given time range)
Extensions
----------
Name: Norton Toolbar
Version: 2014.7.9.8
Enabled: false
ID: {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
Graphics
--------
Adapter Description: NVIDIA GeForce GTX 780
Adapter Description (GPU #2): NVIDIA GeForce GTX 650 Ti
Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Adapter Drivers (GPU #2): nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Adapter RAM: 3072
Adapter RAM (GPU #2): 1024
Device ID: 0x1004
Device ID (GPU #2): 0x11c6
DirectWrite Enabled: false (6.2.9200.16492)
Driver Date: 10-16-2014
Driver Date (GPU #2): 10-16-2014
Driver Version: 9.18.13.4448
Driver Version (GPU #2): 9.18.13.4448
GPU #2 Active: false
GPU Accelerated Windows: 0/1 Basic (OMTC)
Vendor ID: 0x10de
Vendor ID (GPU #2): 0x10de
WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 780 Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: true
AzureCanvasBackend: skia
AzureContentBackend: cairo
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0
Important Modified Preferences
------------------------------
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.frecency_experiment: 3
browser.places.smartBookmarksVersion: 7
browser.sessionstore.upgradeBackup.latestBuildID: 20141027150301
browser.startup.homepage: www.tomshardware.com
browser.startup.homepage_override.buildID: 20141027150301
browser.startup.homepage_override.mstone: 33.0.2
dom.mozApps.used: true
extensions.lastAppVersion: 33.0.2
gfx.direct2d.disabled: true
gfx.direct3d.last_used_feature_level_idx: 0
layers.acceleration.disabled: true
media.gmp-gmpopenh264.lastUpdate: 1414899119
media.gmp-gmpopenh264.version: 1.1
media.gmp-manager.lastCheck: 1414899118
network.cookie.cookieBehavior: 1
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1414904301
places.history.expiration.transient_current_max_pages: 104858
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
privacy.donottrackheader.enabled: true
privacy.sanitize.migrateFx3Prefs: true
storage.vacuum.last.index: 0
storage.vacuum.last.places.sqlite: 1414904301
Important Locked Preferences
----------------------------
JavaScript
----------
Incremental GC: true
Accessibility
-------------
Activated: false
Prevent Accessibility: 0
Library Versions
----------------
NSPR
Expected minimum version: 4.10.7
Version in use: 4.10.7
NSS
Expected minimum version: 3.17.1 Basic ECC
Version in use: 3.17.1 Basic ECC
NSSSMIME
Expected minimum version: 3.17.1 Basic ECC
Version in use: 3.17.1 Basic ECC
NSSSSL
Expected minimum version: 3.17.1 Basic ECC
Version in use: 3.17.1 Basic ECC
NSSUTIL
Expected minimum version: 3.17.1
Version in use: 3.17.1
Experimental Features
---------------------

Percy 0 solutions 5 answers

I see you are using Norton. Uninstall (not disable) that and check speeds. If seed does increase try Avast Free. Certain security software like Norton and Kapersky slow the computer down.

I see you are using Norton. Uninstall (not disable) that and check speeds. If seed does increase try Avast Free. Certain security software like Norton and Kapersky slow the computer down.