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Can't scroll through any screens with my mouse.

  • 3 ردود
  • 25 have this problem
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  • آخر ردّ كتبه FredMcD

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I just downloaded Firefox to my computer last week because we are going to be going to a new software and they recommended we use Firefox. I am not able to use my mouse to scroll up and down the pages. I have to use the side scroll bar which is not really efficient. I just want to be able to use my mouse to move better. I am using Windows 7 on a regular PC. I probably have a setting that needs to be changed but I can't find it. I have already gone into options and checked auto-scrolling and tried the other settings as well. HELP!! Thanks!! Carolyn

الحل المُختار

Is the mouse working outside of Firefox? Is it not working on all sites?

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences<Enter> in the address bar

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

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Separate Issue; Update your Shockwave Flash v15.0.0.152 http://get.adobe.com/shockwave/

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الحل المُختار

Is the mouse working outside of Firefox? Is it not working on all sites?

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences<Enter> in the address bar

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

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If you have a three button mouse, click the middle button to turn the mouse into a scroll control. You can also use the mouse wheel.