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When installing, get "Error! Can't initialize plug-ins directory"

Posted

Began having problems when opening Firefox and trying to make Firefox the default browser. Windows 7 updated, AVG up-to-date and virus scans clean, MalwareBytes up-to-date and scans clean. Troubleshooting finally caused me to uninstall and try for clean install ... normal Windows 7 uninstall process successful. Made sure Firefox folder in "Program Files" was deleted. Downloaded "DownloadApp_1_7_5_198_Setup" (29,442 KB) from Mozilla website and run ... get "Error! Can't initialize plug-ins directory. Please try again later."

Began having problems when opening Firefox and trying to make Firefox the default browser. Windows 7 updated, AVG up-to-date and virus scans clean, MalwareBytes up-to-date and scans clean. Troubleshooting finally caused me to uninstall and try for clean install ... normal Windows 7 uninstall process successful. Made sure Firefox folder in "Program Files" was deleted. Downloaded "DownloadApp_1_7_5_198_Setup" (29,442 KB) from Mozilla website and run ... get "Error! Can't initialize plug-ins directory. Please try again later."

Chosen solution

http://www.bleepingcomputer.com/forum.../error-cant-initialize-plug-ins-directory-please-try-again-later/ What are the permissions on your Temp folder?

Looking to see if there are a few cases on this, brb.

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Additional System Details

Application

  • User Agent: Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.1; WOW64; Trident/6.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MDDC; .NET4.0C; InfoPath.3; .NET4.0E)

More Information

philipp
  • Top 25 Contributor
  • Moderator
5291 solutions 23379 answers

hello, the file name you have referenced is no genuine download from mozilla. please only download firefox from the official location at mozilla.org!

hello, the file name you have referenced is no genuine download from mozilla. please only download firefox from the official location at mozilla.org!

Question owner

I went back to Mozilla and downloaded both the stub and the full version .... now I get "can not create temp folder archive". I have cleared out the temp folder and run the install as the administrator. Any other ideas for me?

I went back to Mozilla and downloaded both the stub and the full version .... now I get "can not create temp folder archive". I have cleared out the temp folder and run the install as the administrator. Any other ideas for me?
cor-el
  • Top 10 Contributor
  • Moderator
17422 solutions 157425 answers

According to this forum thread this could be a problem with the NSIS installer and could indicate a problem with the temp folder

Error! Can't initialize plug-ins directory. - Winamp Forums:

The plug-ins directory is a temporary directory for the installer.

Try to delete the Windows temp folder (%TMP% or %TEMP%)

According to this forum thread this could be a problem with the NSIS installer and could indicate a problem with the temp folder Error! Can't initialize plug-ins directory. - Winamp Forums: * http://forums.winamp.com/showthread.php?t=181675 <blockquote>The plug-ins directory is a temporary directory for the installer.</blockquote> Try to delete the Windows temp folder (%TMP% or %TEMP%)

Question owner

Deleted \Windows\Temp and rebooted. Same result. Windows recreates the temp file on reboot so I deleted folder and retried. Same result. Then I tried unchecking the "read only" attribute and retried install. Same result. Also tried to do same with \Users\Bill\AppData\Temp with same results.

Deleted \Windows\Temp and rebooted. Same result. Windows recreates the temp file on reboot so I deleted folder and retried. Same result. Then I tried unchecking the "read only" attribute and retried install. Same result. Also tried to do same with \Users\Bill\AppData\Temp with same results.
guigs 1072 solutions 11697 answers

Chosen Solution

http://www.bleepingcomputer.com/forum.../error-cant-initialize-plug-ins-directory-please-try-again-later/ What are the permissions on your Temp folder?

Looking to see if there are a few cases on this, brb.

[http://www.bleepingcomputer.com/forums/t/544157/error-cant-initialize-plug-ins-directory-please-try-again-later/] What are the permissions on your Temp folder? Looking to see if there are a few cases on this, brb.

Helpful Reply

Thank you guig2! Followed your bleepingcomputer.com link above and found the problem was my permissions on C:\Users\Bill\AppData\Local/Temp. It was not "Full Control" for my User or Administrator. Updated the two lines to permit full control for folder, subfolder and files. Ran perfect.

Thank you guig2! Followed your bleepingcomputer.com link above and found the problem was my permissions on C:\Users\Bill\AppData\Local/Temp. It was not "Full Control" for my User or Administrator. Updated the two lines to permit full control for folder, subfolder and files. Ran perfect.