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I get the following 2 errors 1) Error Loading Media: File Could Not Be Played & 2) html5: Video not properly encoded. What do I do to fix this?

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For example, I go to http://jwplayer.com and when I click to watch the video i get the following error: "Error Loading Media: File Could Not Be Played"

Now, for the other error... I go to a website where the video looks like its going to start and then it turns all white with the error "html5: video not properly encoded"

I went to http://detectmybrowser.com and in the HTML5 Video Check section webm and h264 are red (meaning that I don't have those plugins I guess)

So.... how do I fix this?

For example, I go to http://jwplayer.com and when I click to watch the video i get the following error: "Error Loading Media: File Could Not Be Played" Now, for the other error... I go to a website where the video looks like its going to start and then it turns all white with the error "html5: video not properly encoded" I went to http://detectmybrowser.com and in the HTML5 Video Check section webm and h264 are red (meaning that I don't have those plugins I guess) So.... how do I fix this?

Chosen solution

Maybe you need this: Windows Media Feature Pack for Windows 7 N and for Windows 7 KN:

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Additional System Details

Installed Plug-ins

  • DevalVR 3D Plugin 0,9,1,4
  • Next Generation Java Plug-in 10.65.2 for Mozilla browsers
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 14.0 r0
  • VLC media player Web Plugin 2.1.3
  • Adobe Shockwave for Director Netscape plug-in, version 12.1.3.153
  • Google Update
  • Version 5.4.2.18903
  • Adobe Shockwave for Director Netscape plug-in, version 12.1.2.152
  • 5.1.30514.0
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.07
  • Block miscellaneous advertisements
  • Citrix Online App Detector Plugin
  • iTunes Detector Plug-in
  • A plugin to detect whether the Adobe Creative Cloud is installed on this machine.v_2_0_0_0
  • Plugin for Wacom tablets.
  • ActiveTouch General Plugin Container Version 105
  • np-mswmp

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:31.0) Gecko/20100101 Firefox/31.0

More Information

cor-el
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17524 solutions 158458 answers

Chosen Solution

Maybe you need this: Windows Media Feature Pack for Windows 7 N and for Windows 7 KN:

Maybe you need this: Windows Media Feature Pack for Windows 7 N and for Windows 7 KN: *http://support.microsoft.com/kb/968211 *http://www.microsoft.com/en-us/download/details.aspx?id=16546
damianzizou 0 solutions 2 answers

i have the same problem, but why do i need to download this pack, i tried the same video on other browser and it plays it normally.

i have the same problem, but why do i need to download this pack, i tried the same video on other browser and it plays it normally.