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How can I d/load videos now?

  • 3 ردود
  • 25 have this problem
  • 2 views
  • آخر ردّ كتبه JayBX73

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After following all recovery routines I could research - incl. blank profile restart, re-installing Video Download helper, installing two other d/loaders, and obviously restarting firefox each time - I still can't get any extension add-on to download videos in Firefox. Video DownloadHelper has worked for years, until yesterday! And I haven't installed any new programs apart from the two d/loaders above, or visited 'weird sites'. Using Firefox Profile Manager, I could get VD-H to recognise and download 20-sec. commercials that preceded the Youtube videos I wanted - but NO recognition at all of the main video! With a normal Firefox launch, the VD-H icon is present as a gray, inactive icon, even when videos are playing. I have followed all Video Downloadhelper troubleshooting routines. I have also, as I said, tried other Extensions from the Firefox site, without success, whatever sites I attempt to download from. Can you suggest anything I could try?

After following all recovery routines I could research - incl. blank profile restart, re-installing Video Download helper, installing two other d/loaders, and obviously restarting firefox each time - I still can't get any extension add-on to download videos in Firefox. Video DownloadHelper has worked for years, until yesterday! And I haven't installed any new programs apart from the two d/loaders above, or visited 'weird sites'. Using Firefox Profile Manager, I could get VD-H to recognise and download 20-sec. commercials that preceded the Youtube videos I wanted - but NO recognition at all of the main video! With a normal Firefox launch, the VD-H icon is present as a gray, inactive icon, even when videos are playing. I have followed all Video Downloadhelper troubleshooting routines. I have also, as I said, tried other Extensions from the Firefox site, without success, whatever sites I attempt to download from. Can you suggest anything I could try?

All Replies (3)

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I am having problems downloading from DownloadHelper as well. It was all going fine the past couple of days then, all of a sudden, the DLH stopped working, the icon goes silent, nothing... not even downloading a YouTube video.

I have installed the latest Adobe Flash Player (15), checked to make sure that my cookies and history are cleared, uninstalled FF and re-installed version 3.1, and still can't get DownloadHelper to work.

Is there a bug in the program?

I'm using FF on Windows 8.1

Any help can be appreciated?

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Youtube made changes which they do every so often. The Video DownloadHelper Extension author has pushed a update due to Youtube changes.

As you can see. https://addons.mozilla.org/en-US/firefox/addon/video-downloadhelper/ Yesterday, YouTube changed their page structure causing Video DownloadHelper not to detect any video. A fix has been pushed to Mozilla servers as version 4.9.23.

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Thanks for the head's up. As per the addon info: it was some situations that lead to it's non-function. Everything's okay... for now.

I appreciate the response back.