ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The update didn't update; I downloaded the whole instead as instructed and it won't run. Now what?

  • 3 ردود
  • 3 have this problem
  • 8 views
  • آخر ردّ كتبه no.cache

more options

I am looking for advice: I wanted to update firefox - the updates (it described itself as 'security') failed. I looked on this website for advice. It said to download the whole version. I did this and the file won't run. I cannot update the browser or load on a new version. This is raising red flags in my brain (wrongly or rightly). I know of all sorts of things I could try but having had security issues recently, I would appreciate guidance / wisdom on the matter. I may be paranoid but it looks like there is something wrong. The old version of my browser is running ok for now. Please help.

I am looking for advice: I wanted to update firefox - the updates (it described itself as 'security') failed. I looked on this website for advice. It said to download the whole version. I did this and the file won't run. I cannot update the browser or load on a new version. This is raising red flags in my brain (wrongly or rightly). I know of all sorts of things I could try but having had security issues recently, I would appreciate guidance / wisdom on the matter. I may be paranoid but it looks like there is something wrong. The old version of my browser is running ok for now. Please help.

الحل المُختار

Try this:

If you keep having problems then disable your anti-virus temporarily.

Read this answer in context 👍 1

All Replies (3)

more options
more options

الحل المُختار

Try this:

If you keep having problems then disable your anti-virus temporarily.

more options

The link cor-el provided works perfectly . . . just so long as you aren't looking for English (US).