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When I open a new tab, the address area populates with an unwanted, unused address, it doesn't go there, I don't want populated automatically, how to fix?

Posted

When ever I open a new tab in Firefox, this address populates the address bar: chrome://quick_start/content/index.html. Now, I don't have anything against it, but I can't seem to get rid of it. I have been to my settings and add ons and that doesn't work. Tried to see if I could find it somewhere in my internet settings on my computer control panel. I just had somebody delete some serious virus and adware issues with my computer, and I'm sure they put this in there. How do I get it to stop? If I call the place who fixed it, they'll probably charge me for fixing it when it should be an easy fix.

The page does NOT LOAD, it just populates the address bar, and if I hit enter, then it loads...help please.

Thank you so much.

When ever I open a new tab in Firefox, this address populates the address bar: chrome://quick_start/content/index.html. Now, I don't have anything against it, but I can't seem to get rid of it. I have been to my settings and add ons and that doesn't work. Tried to see if I could find it somewhere in my internet settings on my computer control panel. I just had somebody delete some serious virus and adware issues with my computer, and I'm sure they put this in there. How do I get it to stop? If I call the place who fixed it, they'll probably charge me for fixing it when it should be an easy fix. The page does NOT LOAD, it just populates the address bar, and if I hit enter, then it loads...help please. Thank you so much.

Chosen solution

Did you ever have an add-on named QuickStart? Maybe it left this behind.

There's a hidden setting for what appears on new tabs, which you can edit as follows:

(1) In a new tab, type or paste about:config in the address bar and press Enter. Click the button promising to be careful.

(2) In the search box above the list, type or paste newtab and pause while the list is filtered

(3) Double-click the browser.newtab.url preference and enter your preferred page:

  • Page thumbnails (default) => about:newtab
  • Blank tab => about:blank
  • Built-in Firefox home page => about:home
  • Any other page => full URL to the page

Press Ctrl+t to open a new tab and verify that it worked.

Success?

Read this answer in context 230

Additional System Details

Installed Plug-ins

  • Google Update
  • 5.1.30514.0
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.07
  • Next Generation Java Plug-in 10.60.2 for Mozilla browsers
  • Shockwave Flash 12.0 r0
  • GEPlugin
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • NPWLPG

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:31.0) Gecko/20100101 Firefox/31.0

More Information

jscher2000
  • Top 10 Contributor
8758 solutions 71663 answers

Chosen Solution

Did you ever have an add-on named QuickStart? Maybe it left this behind.

There's a hidden setting for what appears on new tabs, which you can edit as follows:

(1) In a new tab, type or paste about:config in the address bar and press Enter. Click the button promising to be careful.

(2) In the search box above the list, type or paste newtab and pause while the list is filtered

(3) Double-click the browser.newtab.url preference and enter your preferred page:

  • Page thumbnails (default) => about:newtab
  • Blank tab => about:blank
  • Built-in Firefox home page => about:home
  • Any other page => full URL to the page

Press Ctrl+t to open a new tab and verify that it worked.

Success?

Did you ever have an add-on named QuickStart? Maybe it left this behind. There's a hidden setting for what appears on new tabs, which you can edit as follows: (1) In a new tab, type or paste '''about:config''' in the address bar and press Enter. Click the button promising to be careful. (2) In the search box above the list, type or paste '''newtab''' and pause while the list is filtered (3) Double-click the '''browser.newtab.url''' preference and enter your preferred page: * ''Page thumbnails (default)'' => about:newtab * ''Blank tab'' => about:blank * ''Built-in Firefox home page'' => about:home * ''Any other page'' => full URL to the page Press Ctrl+t to open a new tab and verify that it worked. Success?

Helpful Reply

jscher2000,

SUCCESS!!! Thank you so much, it is so helpful to have someone who KNOWS what they are doing to give me advice. I have to admit, I had never even realized you could do that in the address bar to get to certain areas of your browser settings. Thank you so much and I am keeping a copy of your text so that I can check it out and roam around in there...I am learning HTTP, C++ and CSS right now, so I am really excited about learning this new trick. I don't know what else I can do with it, but it's definitely a keeper! Thanks again. Namaste.

jscher2000, SUCCESS!!! Thank you so much, it is so helpful to have someone who KNOWS what they are doing to give me advice. I have to admit, I had never even realized you could do that in the address bar to get to certain areas of your browser settings. Thank you so much and I am keeping a copy of your text so that I can check it out and roam around in there...I am learning HTTP, C++ and CSS right now, so I am really excited about learning this new trick. I don't know what else I can do with it, but it's definitely a keeper! Thanks again. Namaste.