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Running Win 7; FF DL process stops at DL of "stub". Help.

  • 3 ردود
  • 1 has this problem
  • 29 views
  • آخر ردّ كتبه cor-el

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When I try to download and install FF on my Windows 7 machine, the process stops after [apparently] successful download of Setup Stub 29.0.1. I have tried repeatedly to do this, always with the same results. To proceed would be, by definition, insanity.

My Windows 7 machine(s) has/have all available updates.

100s of 1000s of user-attempts must be experiencing the same phenomenon.

الحل المُختار

There is some security software on Windows that flags the Firefox stub installer as untrusted and refuses to download and install Firefox this way.

If you have such security software then you should contact them and inform them about this issue as they should have fixed this weeks ago when Firefox 29 got released.

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You can get the full, off-line installer package here. http://www.mozilla.com/en-US/firefox/all.html

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I've been trying since about April 15 to download FF for Win 7. Until today - with your good info - I've been handily defeated, every time.

Mozilla must know of the dilemma [for an unknown number of prospective users]. I can't understand why the process hasn't been streamlined.

Anyway, thanks much.

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الحل المُختار

There is some security software on Windows that flags the Firefox stub installer as untrusted and refuses to download and install Firefox this way.

If you have such security software then you should contact them and inform them about this issue as they should have fixed this weeks ago when Firefox 29 got released.