X
Tap here to go to the mobile version of the site.

منتدى الدعم

Can't watch youtube videos

Posted

When i try to watch a video in youtube it says "An error has occurred. Please try again later". This is happening only in youtube. On Chrome i can watch youtube videos. I have adobe flash player and firefox updated. By the way i just changed my OS from windows 7 32-bit to 64-bit. On 32-bit i didnt have this problem.

When i try to watch a video in youtube it says "An error has occurred. Please try again later". This is happening only in youtube. On Chrome i can watch youtube videos. I have adobe flash player and firefox updated. By the way i just changed my OS from windows 7 32-bit to 64-bit. On 32-bit i didnt have this problem.

Chosen solution

Thank you for the answers guys, but i just installed windows updates and everything is ok.

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • Shockwave Flash 13.0 r0
  • Next Generation Java Plug-in 10.60.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Google Update
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components
  • Adobe Acrobat Plug-In Version 7.00 for Netscape

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:29.0) Gecko/20100101 Firefox/29.0

More Information

Safwan Rahman
  • SUMO Warrior
22 solutions 141 answers

Hello, Please see this article for Troubleshooting your Flash problem. Flash Plugin - Keep it up to date and troubleshoot problems

Let us know if this problem also occurs after doing the process mentioned in above article

Hello, Please see this article for Troubleshooting your Flash problem. [[Flash Plugin - Keep it up to date and troubleshoot problems]] Let us know if this problem also occurs after doing the process mentioned in above article
cor-el
  • Top 10 Contributor
  • Moderator
17574 solutions 158975 answers

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
You can try these steps in case of issues with web pages: You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files. *Hold down the Shift key and left-click the Reload button *Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux) *Press "Command + Shift + R" (Mac) Clear the cache and cookies only from websites that cause problems. "Clear the Cache": *Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now" "Remove Cookies" from sites causing problems: *Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies" Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem. *Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance *Do NOT click the Reset button on the Safe Mode start window *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Chosen Solution

Thank you for the answers guys, but i just installed windows updates and everything is ok.

Thank you for the answers guys, but i just installed windows updates and everything is ok.
Ushasi 0 solutions 1 answers

I am having the same problem too. Firefox and Flash player are updated, I cleared cache. I don't have real player installed. Even two days before everything was ok. It started happening suddenly. Please help. Thanks.

I am having the same problem too. Firefox and Flash player are updated, I cleared cache. I don't have real player installed. Even two days before everything was ok. It started happening suddenly. Please help. Thanks.