ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

Downgraded, created another instance, now two rogue windows open automatically in the new instance!!

  • 3 ردود
  • 1 has this problem
  • 26 views
  • آخر ردّ كتبه John99

more options

So I need to open another instance of Firefox so I can log onto other email accounts simultaneously with the first browser instance. I followed the directions and using profile creator, made another profile, and the sync worked (mostly).

However, no matter what option I choose under:

  Options -> General -> Startup

I get two ADDITIONAL tabs!! First one says

  "Download Firefox - Free Web Browser

Second one says

  "PROFILE.COM"

What gives???

So I need to open another instance of Firefox so I can log onto other email accounts simultaneously with the first browser instance. I followed the directions and using profile creator, made another profile, and the sync worked (mostly). However, no matter what option I choose under: Options -> General -> Startup I get two ADDITIONAL tabs!! First one says "Download Firefox - Free Web Browser Second one says "PROFILE.COM" What gives???

All Replies (3)

more options

If you downgraded Firefox you are now on an unsupported version so please upgrade again and then we can try to help you.

Ther are other alternative methods but the easiest method of logging in to more than one email acount is to open additional windows for the other accounts as Private Browsing windows e.g. use keyboard shortcut Sift+Ctrl+P

Does that suggestion help ? Please post back to say how you get on.



Not updating Firefox is usually considered bad practice.

Once a new Released out and security fixes are made and publicised bad guys take advantage of the exploits and that puts your System and Personal Data at an increased risk.
Those with strong reasons for using an insecure version and understanding the risks may take appropriate steps to mitigate the risk. Possibly using a Virtual Machine, maybe having a well rehearsed bare metal restore procedure.

Perhaps if you say why you do not wish to upgrade we may be able to suggest a suitable way forward with an upgrade and some sort of workaround. Or are you talking as an administrator of a network of Computers, in which case a special Release of Firefox may be more appropriate. If the problem relates to Firefox 29 these articles may help

It may also be worth noting that Fx29 now respects the setting to not upgrade until you agree. Firefox 28 upgraded regardless of the setting if you used the about dialogue to check the version.

more options

"Not updating Firefox is usually considered bad practice."

Yeah, well .... You've started taking the Microsoft stance here recently.

Modified by John99

more options

I will close this thread and remove the bad language.

Please post back using /questions/new if you want help, but not if you are just going to complain about Firefox design & development policy. We are only fellow Firefox users; trying to help one another. Those making decisions do not see comments here.

Please use https://input.mozilla.org/feedback to comment on policy.

See Mozilla Support rules and guidelines