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Computer is telling me that I do not have full permission to install Firefox. Why is this window popping up?

Posted

I have seen this question already posed in the forums about updating the latest version of Firefox, however I am not trying to update the version, I am trying to download the latest version of Firefox to Windows through Chrome. I click the download button on the Mozilla website and I extract the file. At this point the computer asks me if I want to save the file or run the file. I have tried to just run the file and the computer shoots out this message "You may not have the necessary permissions to use all the features of the program you are about to run. You may run this program as a different user or continue to run the program as the currant user". The window gives me two options, "Run as currant user" (which closes everything when I choose it), and "Run as administrator" (which leaves me with a user name and password which are always wrong). I can't download Firefox and have tried alot of stuff. I feel like it is a security setting in my computer that needs to be adjusted but I don't know enough to start randomly tinkering around.

As in all Forums... PLEASE HELP!!!!!!!!

I have seen this question already posed in the forums about updating the latest version of Firefox, however I am not trying to update the version, I am trying to download the latest version of Firefox to Windows through Chrome. I click the download button on the Mozilla website and I extract the file. At this point the computer asks me if I want to save the file or run the file. I have tried to just run the file and the computer shoots out this message "You may not have the necessary permissions to use all the features of the program you are about to run. You may run this program as a different user or continue to run the program as the currant user". The window gives me two options, "Run as currant user" (which closes everything when I choose it), and "Run as administrator" (which leaves me with a user name and password which are always wrong). I can't download Firefox and have tried alot of stuff. I feel like it is a security setting in my computer that needs to be adjusted but I don't know enough to start randomly tinkering around. As in all Forums... PLEASE HELP!!!!!!!!

Chosen solution

A possibility is to open the Mozilla FTP website in Windows Explorer and download the Firefox set up file that way.

See "How To Download Firefox On a New Computer Without Using Internet Explorer":


Another direct link:

Try to boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) to see if that allows to install Firefox.

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Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/34.0.1847.137 Safari/537.36

More Information

Question owner

Thanks FredMcD, I didn't think to try that but I will give it a shot and let you know.

Thanks FredMcD, I didn't think to try that but I will give it a shot and let you know.
FredMcD
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4221 solutions 58917 answers
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