Do you see this error message when you start Firefox?
That happens when the file (named places.sqlite) that stores your bookmarks and browsing history can’t be accessed by Firefox. This article covers two possible solutions.
If you don't see the error above, then you should try one of these articles instead:
- Bookmarks and toolbar buttons not working after upgrading
- Recover lost or missing Bookmarks
- Can't add, change or save bookmarks - How to fix
- Navigation buttons like back, home, bookmarks and reload are missing
Table of Contents
Solution 1: Restart your computer
The most common causes of this error are another program using the file or a problem with the file that was caused when the computer was shut off unexpectedly (like a power failure). The good news is that most of the time, simply restarting your computer and then restarting Firefox is the fix for both problems.
Solution 2: Create a new places database
If restarting your computer doesn’t take care of things, you can fix this by having Firefox create a new places database for you. Don’t worry, it’s not as hard as it sounds.
Part 1 – Open your profile folder
Click the menu button , click help Click the menu button , click and select . The Troubleshooting Information tab will open.
Note: If you are unable to open or use Firefox, follow the instructions in Finding your profile without opening Firefox.
- Under the Application Basics section, click on A window will open that contains your profile folder.Your profile folder will open. .
Leave the Profile folder open – go on to Part 2.
Part 2 – Create the database
Click the menu button and then click ExitQuit .Wait until Firefox has completely quit.
Click the Firefox menu , then click .Click the Firefox menu at the top of the screen, then click .Click the Firefox menu , then click .
- In the Firefox profile folder, find and rename the places.sqlite file. Also rename the files places.sqlite-shm and places.sqlite-wal (if they exist).
- To rename a file, right-click on it and select Rename from the menuclick on it once to select it and then click a second time on the file name to make it editable. Then add .old to the end of its name.
- Finally, reopen Firefox.
- When Firefox reopens, it will create a new places database. Your browsing history will be lost but Firefox will automatically import your bookmarks from the most recent backup file.
- If your bookmarks weren’t restored after creating a new places database, try the steps in the Recover lost or missing Bookmarks article.
Help! This didn’t fix the problem.
This problem has symptoms that are similar to a number of other problems. Maybe one of these articles better describes your problem.