Thunderbird Community Forum

Thunderbird told me that I had to give the password of one of my email adresses again. So I added it but it did not work, so I changed my adress' password online and tried again, still nothing ; so I deleted my address from thunderbird and tried to ass it again but it still doesn't work

I checked all the previous infos, IMAPetc, everything is correct except in the end when I add the password (which is correct because I can access my email adress on the website with it), it does not work

I tried all the solutions I could find, like deactivating the "account hub" option, or getting rid of my antivirus, but nothing works...

This is not a question, but rather the solution I found. Sorry if I'm posting in the wrong place, but I couldn't find a better place.

THE PROBLEM I deleted an account. But every time I start Thunderbird, this message pops up in Firefox browser: "Mozilla Thunderbird Email wants access to your Google Account" -- and it's for the deleted account!

I tried all the suggestions I found on the internet, but none of them solved it:

• Add the account again, then delete again
• In Thunderbird Settings - Privacy and Security - Saved Passwords: delete anything with that name
• In Account Settings - Outgoing Server: delete anything with that name
• Calendar: delete anything with that name

Finally, one more thing did it:

• Address book: delete anything with that name;
• even delete address book with no name. Aha! It was this last step that did it.

I have 2 PlusNet accounts & 1 Yahoo account, which I now use as my main email. The PlusNet email(s) are about to become defunct because I am opting out of it being sold to Greenby. I had both IMAP & POP3 PlusNet accounts on TB. I have managed to delete the IMAP account, but I'm not able to switch my default email to Yahoo (greyed out button) & I'm scared to delete the PlusNet POP3 (or confirm my Greenby opt out) until I've confirmed Yahoo as my default/only email account on TB. I'm not confident Yahoo will automatically become my default if I delete PlusNet POP3.

Please help I'm old & not very techie.

Used old method to setup email accounts and it worked fine. New UI will jam the user name and host name and host name together for new email account setup. In UI for: Username It will have the full user and host together eg. test1@test.com Then during account setup after you enter password, I can see it on the bottom of the UI panel, so like this... test1@test.com@test.com When you go back it will put in the Username field, test1@test.com even when you deleted the host test.com from it. Also the host field screws up. It will put a period in front of the host name eg. .test.com So you have to delete the period.

How can I change an IMAP server on an existing T-bird account after T-bird deleted the saved password and IMAP server for that account? I tried to change the IMAP server address for an existing T-bird account, but T-bird and/or my ISP deleted the saved password and IMAP server entry for that account, so T-bird cannot get incoming E-mails. I would like to add an/the IMAP server back to the account without deleting the account, adding all of its settings again, and waiting 6 hours for T-bird to re-download all of the most recent 10,000 messages in the Inbox and all of the 15,000 messages in other folders again. The SMTP server and its saved password are still in the Saved Passwords table.

Whilst exploring settings I managed to create a second duplicate "stgilb@optusnet.com.au" account/profile, ie two inboxes,drafts,sent,spam & trash. In trying to eliminate the duplicate I succeeded in creating a triplicate. How do I return to a single account/profile?

A solution would be greatly appreciated.

We can access our Orange accounts directly (www.orange.fr) and deal with our emails using passwords stored by Password Manager. We can not sign in to Orange through Thunderbird. The passwords saved by Password Manager are not recognised. Orange have introduced a system that produces a 23 character Password which is then entered into the password field in Account Settings: this is supposed to be permanent and unique to the account. When I followed this procedure I got the error message 'Incoming server already exists', for both IMAP and POP3. We are on Windows 10 and Opera; Can you help please?

I have created an account instance in account settings, and the "Test connection to server" says it is OK, but when I go to the mail tab the get messages button and New Message are grayed out an NO accounts are listed in the "folders" area. Not does it ever ask for my password to the SMTP server I have selected. I have an existing account with my own email service (Hover), and MUST connect to that. This is critical, as I need my e-mail to accomplish necessary activities.

I have several Yahoo email accounts. I collect all email from them using pop. A few days ago on one of those accounts, when it's polled, the message "downloading 1 of x appears. However, nothing is downloaded and eventually the server timeout message appears.

I tried the repair inbox function, it didn't work. So I deleted the account and tried to add it again. I get the error message "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIMsgAccountManager.createIncomingServer]"

However, if I select manual config and test the server it tests ok, then produces the above error after continue.

None of my other accounts are affected.

Any ideas gratefully accepted

1) When launched, Thunderbird 140.13 has a pop-up window asking for a Host Gator login. HG has not been used or on this system over 8 years. "cloud80.hostgator.com is requesting your username and password." What would cause this window to appear and How to delete it completely?

2) Also, after the Thunderbird 140.13 installed and re-launched, an email was sent requesting to verify location and login sent from: "accounts at firefox.com". Is this a common request from Mozilla firefox / thunderbird?

I recently changed hosting and now I am getting login boxes nonstop to my old servers. I see no way to remove them and this is so annoying I may have to change from thunderbird. All my emails are there, it just keeps checking for old servers.

Thanks in advance!

Scrappy Doo

Hello, I created a first account for Mailo email (no problem).

I created a second account for Orange email, but when I get to the contact and calendar search stage, it just keeps spinning (see attached Orange 1). Clicking "ignore" opens a window (see Orange 2). If I click "continue," the account is created and seems to work, but...? Indeed, both Mailo and Orange use IMAP port 993. For the past few days, I've been trying to get this account set up properly, but I haven't found anything specific online.

I've repeated the process several times, even uninstalling and reinstalling Thunderbird, but nothing has changed. I'm starting to get confused. I even think I deleted both accounts and started the setup process with the Orange one, but it's doing the same thing even though there's no other account. I should mention that the POP/IMAP option is enabled in Orange email.

As of July 1, I no longer have access to my school account. It was a gmail account that ended in .edu. I have new email account that end in gmail.com When I open Thunderbird it asks me to sign into the deleted account which I no longer have access to. I can receive email in my new accounts but am not able to send email from them. I need to disconnect completely from my old school account but do not know how to do this. Thank you.

I'm using Thunderbird from a little time anmd I have a problem with "Unified Folders" After installing it, I added my 10 accounts one by one and found out a problem. Simply Thunderbird doesn't want more than 1 "yahoo" account. I can enter even 15 accounts and Thunderbird can manage all the accounts with "Unified Folders" without problems and I see all the accounts. But if I were to add another "yahoo" account, Thunderbird no longer handles it with "Unified Folders". In fact it disappears and I only see it again if I activate "All Folders". I can't understand why. Maybe I need to setup something on yahoo? Can I solve this problem? Thanks PS: I speak italian.

I have closed my Rogers account and have opened a Wightman account. Before I closed the Rogers account I downloaded Thunderbird and transferred my e mails and contacts to Thunderbird. To do that I had to put in my Rogers address. Now, when I open Thunderbird or try to send a message from Thunderbird, a pop up asks me to sign in to the old Rogers account. As this account is no longer active I cannot use Thunderbird. I have tried to change the information from Thunderbird E mail but cannot get it to change. My new e mail address is martinwea@wightman.ca Please help me to make Thunderbird work properly! Martin

I have been using T-bird for years successfully until lately. We have multiple email addresses in Comcast and Gmail, but lately our passwords that we have been using and know are correct because they are written on paper and Keypass, are being changed somehow so that they will no longer work. When we look at the saved passwords in Thunderbird we see some have been changed on a certain date that we did not do, and the password listed now must be about 200 characters long. Then when we go to change the password, it may be listed as changed. Then when we try to send a message with that email address, we get an error message saying, for example, smtp.googlemail.com and a wrong username/address completely. I can find no way to correct the username email in any settings in Thunderbird. I have searched the Thunderbird HELP files many times, but am unable to find any of this addressed anywhere. After trying to fix these problems for most of 3 days now, I have get rid of Thunderbird for an email client that works correctly!!!

Clearly, this is a very basic question which has undoubtedly been answered before, but I haven't been able to find it. If Thunderbird had an old-style Help feature with an index, I could probably look it right up. But coming to the forum is the only option the program gives me.