I have two Gmail IMAP accounts configured in Thunderbird (91.12.0). I have subscribed to Gmail's Trash folder on both IMAP servers. One of the accounts shows the trashcan icon for the folder and shows an option to 'Empty Trash' when right-clicked, but the other one shows as a regular folder and doesn't have the option to empty trash.

I've deleted the folder, deleted the folder files, unsubscribed/resubscribed and nothing seems to fix this issue. I've Googled for others having the same issue but couldn't find anything on it.

Any ideas on how to fix this?

The last few days I have been unable to send email. I do receive them though. I am using outlook.com for email, and I have contacted outlook to confirm any issues. They point me to the client as I have no restrictions with outlook.

A couple of emails went out 2 days ago, bu I haven't been able to send any for 3-4 days now. All my settings have been checked and double checked and are correct.
This is the message I get:

Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp-mail.outlook.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again.

As I say, my settings are correct, and outlook says I have no issues with the account.

Please help. Is this a bug as i have been sending emails with no issues up to 3-4 days ago. The new version has been installed and not corrected the issue.

Been using Thunderbird for years. Today while trying to send an e-mail I get this: "Sending of the message failed. An error occurred while sending mail. The mail server responded: See http://pobox.com/~djb/docs/smtplf.html.. Please check the message and try again."

I read the link and I have no idea what that means.

Using Win 10 and Thunderbird 102.1.0 (64-bit)

Hi I was wondering why Thunderbird creates multiple emails when sending or creating drafts if I have more than one person in the To line and more than one person in the CC line?

I have only noticed this when using IMAP with Outlook.com and not with other IMAP accounts, is there a specific setting I need to change to make this work (otherwise I need to clean out duplicates from sent and drafts regularly which is a bore!)

Many thanks for your help.

Thunderbird version 91.11.0

I had a problem after the most recent update where I couldn't sign into my pop3 email account. I kept getting a security exception message about the certificate. Despite confirming the security exception, it wasn't stored and emails weren't downloaded.

I ended up creating a new account in Thunderbird with the same email address. After I did this I had no problems or error messages.

However, I had numerous messages saved in the first version of the account and they now can't be read in TB. They still are on my hard drive but I don't know how to get them back into TB so I can read them.

Any help would be appreciated.

Overnight I received half a dozen emails that had swapped subject lines and body content with old emails and had odd headers. Some of the headers look like the HTML of the email has been split into header key/value pairs which therefore make no sense (see image attached). I use GMail and realise this could be a Google problem but some of these emails appear correctly when viewed on the GMail Android app on my phone so Thunderbird is more likely. I run Linux Mint 20.3 Cinnamon with all latest updates including their recently (2 days ago) update of Thunderbird to V91.11.0 (64-bit) and Kernel 5.15.0-43-generic.

Tbh, at first I thought I'd been hacked, but thought I'd post here in case there's an issue with TB that needs looking at, after rebooting to double check the fault remained. Latest emails appear to arrive as normal. It gives the impression something is amiss with a parser somewhere.

Please advise or disregard as necessary.

Regards

I received below and have been asking Why after 20 years Thunderbird 102 or 101 is not allowing me to send emails using Ionos.com

"I saw your 'Thunderbird 102.0.3 problems' post in the community and am reaching out to direct you to the proper site for more immediate help with any technical or performance related issues: Mozilla Support. Per the Community Guidelines & Discussions Guidelines, that is the best channel for troubleshooting such issues. Just want to make sure everything is resolved for you in the quickest manner. Sorry for any confusion and please don't hesitate to reach out if you have any questions. Jon, Community Manager" And I made a donation to Mozilla after Toad-Hill helped me but next day I cannot send emails or received emails except to my inbox from my Ionos.com email account.

See also https://support.mozilla.org/en-US/questions/1384635 and https://support.mozilla.org/en-US/questions/1384257 Thanks

Hello folks !

I've long time having issues to start mozilla thunderbird on my notebook. It's win10 home single language + norton security ultra. I tried to run "thunderbird -safe-mode" and disable extensions and themes but it didn't worked.

Any light at and of this tunnel ? I'll try to follow here and fix it. Thanks for all attention guys.

Last fail until this message : Crash ID: bp-011d857a-7815-466b-b93e-2a10f0220731

For years I have been using Thunderbird on Windows (10 and 11) to access a newsgroup via the news.individual.net server. After I upgraded Thunderbird from version 91 to 102, I had the problem that trying to get new messages would just cause Thunderbird to stall., with the oscillating dot in the title bar. If I ask it to refresh the list of newsgroups, it tells me "Error retrieving items from the server".

I deleted the account and recreated it. It found my newsgroup fine and downloaded messages - once. If I tried to get more, it was back to the stall.

I have tried switching between SSL and non-SSL access, to no effect. "Troubleshoot Mode" shows the same behavior. "Clear Startup Cache" also has no effect. This server does require a login.

Hello,

I'm using Thunderbird 102.0.3 on Windows and I'm having a problem I did not have with previous versions.

I changed the path for the archives on a specific account (and changed to a folder only), but when I archive an email - Thunderbird still creates the default folder and adds an yearly subdomain.

Have tried multiple times, always get the same result.

Is this a bug? Anyone else has the same problem?

Am running PCLinuxOS, fully updated. Can't use TB anymore since when i run it it pretty much freezes up. i can see Htop and the TB threads taking up a lot of CPU time.

i've tried turning off everything that i can find - when i manage to get to use the program for a couple of minutes. Have uninstalled all add-ons. Turned off Hardware (can't remember what it's called).

Have been looking for previous .rpms but PCLinuxOS doesn't stock them and the one i found was like 98.x.x but when i tried to install it it complained about a couple of dependencies.

See this> rpm -i thunderbird-91.9.0-1-omv4003.x86_64.rpm warning: thunderbird-91.9.0-1-omv4003.x86_64.rpm: Header V4 RSA/SHA256 Signature, key ID bf81de15: NOKEY error: Failed dependencies:

       gtk3-modules is needed by thunderbird-91.9.0-1.x86_64
       libevent-2.1.so.7()(64bit) is needed by thunderbird-91.9.0-1.x86_64
       rpmlib(PayloadIsZstd) <= 5.4.18-1 is needed by thunderbird-91.9.0-1.x86_64

Wish i could get this thing to work. i use it for 4 accounts - maybe not very many but they are important to our family.

Thanks for all the work you guys have put into this great program all these many years. It's gonna be a shame to have to find some other mail program to replace TB.

Have a great evening, please stay safe and be happy!  :)

For the past few weeks I've been experiencing corrupted emails.

This happens with multiple accounts. The email that is displayed is often an older email, and in raw html code. There is also no "reply/forward/archive/junk/delete/more" toolbar at the top of the message.

Help!!

Since the most recent Thunderbird update, about 10% of my emails arrive with diferent subjects and senders, others are completely garbled--no graphics, just html language, and still others are blank. What can I do to solve this? Here is one example, thanks for any help:

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=0A= =0A= <a href=3D"https://dianekochilas.lt.acemlnb.com/Prod/link= -tracker?redirectUrl=3DaHR0cHMlM0ElMkYlMkZ3d3cuZGlhbmVrb2NoaWxhcy5jb20lMkZn= cmVlY2UtdG91cnMlMkYlM0Z1dG1fc291cmNlJTNEQWN0aXZlQ2FtcGFpZ24lMjZ1dG1fbWVkaXV= tJTNEZW1haWwlMjZ1dG1fY29udGVudCUzRENyZWF0aXZlJTJCQXRoZW5zJTJCRGlzY292ZXIlMk= JpdCUyQk5vdyUyNTIxJTI2dXRtX2NhbXBhaWduJTNEU1VOREFZJTI1MkMlMkJKVUxZJTJCMyUyN= TJDJTJCMjAyMg=3D=3D&sig=3DD4HP7ixJxPi5X1efJG5tEK4iBDN2zEf1Le7DnEnUpsY8&= amp;iat=3D1656943534&a=3D%7C%7C252722499%7C%7C&account=3Ddianekochi= las%2Eactivehosted%2Ecom&email=3Dx0RWyqXARImjK3zfenZe4hZiGl6Cx%2FxOvqIz= pfalG4yL8u0%2BWBCfKIYwvb2riYN9&s=3Dd93085ec7b8cbbb951b040f77dec358a&= i=3D939A1722A19A10578" style=3D"margin: 0; outline: none; padding: 0; colo= r: #2baadf; display: block; min-width: 100%;"></a> =0A=

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exactly; padding: 5px; background-color: #ffffff;">=0A= =0A=

=0A= =0A= Nikos explains...that there= 's always time to smell the roses on our Nemea & Nafplion excursions!</= </p> span> =0A= =0A=

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It has been nearly a week since downloading Thunderbird 102. Had to call Ionos server support representatives to try and fix problems and my many emails to Support at Thunderbird and there is still a problem. One would think putting a burden on providers is not a good idea.

There should be a way when Thunderbird issues 103 it is tested first on a community of people each having different server providers and their laptops to work things out.

New problem is trying to send an email. Yes, trying to send an email to my email address to myself showing current time so I know if sending is working and how long. Emails do not send. However if I go to my Android sending an email to my email address with message saying 6:30 it takes less than a second for email to arrive on this Windows 10. and encrypt is off.

Why is this happening?

Immediately after upgrading to Thunderbird 102.0 several of my new and existing emails began showing code in the email body (and the usual button controls are missing - Reply, Forward, Archive, etc). On one email this morning the body of the email has a few lines of code followed by the body/text from an email several months ago Running Windows 10 on a desktop PC. Also run Malwarebytes PrivacyVPN and AVG. I searched web and saw how you can "repair" a folder/email. However, when I selected/clicked on Repair it appears nothing initiated. I also saw a post to rebuild the folder by deleting the .msf files - but I could only find for send or draft and only for a couple of my (15) emails. Meanwhile on my SurfacePro 7 running Win11 and Thunderbird 91.10 emails appear correctly (that are corrupted on my desktop; including this morning's email that showed the body of another/previous email - displayed correctly on my SP7) I would appreciate any help/direction you can provide. Thank you, Mike

I am using Thunderbird 102.0.3 (64-bit). I now have vertical lines on the inbox of one of my accounts. When I copy the inbox to the trash folder, the lines follow. The lines look like very small bar codes.

I have attached a screenshot of the issue.

I tried uninstalling and reinstalling, but no joy. I also resetting toolbars & controls, but that did not help either.

Also, I can't customize my toolbars anymore. When I try this, there is only a "hand" mouse cursor, and I can't make any changes.

Does anyone have an idea of what i may try?

Thank you!

Hi,

Problem coincides with upgrade to 102.0.1. Oauth2 POP3 works fine with gmail accounts. Does not work with office365 account. Oauth2 password process appears to work fine. But checking mail simply stalls while status bar indicates connecting to server. New account with IMAP works fine (but I don't use that for good reason I won't go into). SMTP works fine.

Anyone else have the problem?

R

After updating to Thunderbird 102.0 the Crash reporter opens every time I open the program. I use multiple profiles and this causes me to have to deal with the Crash Reporter multiple times a day. Today I updated to 102.1 and it STILL is causing the Crash reporter to open.

And on top of that none of the extensions like the Tbsync and Provider for Caldav are working. I have used this program for close to 15 years and never had issues until now. No other programs I use are crashing and I have run DISM and SFC.

Faulting application name: thunderbird.exe, version: 102.0.1.0, time stamp: 0x62c4ab96 Faulting module name: combase.dll, version: 10.0.22621.105, time stamp: 0x143d0f52 Exception code: 0xc0000005 Fault offset: 0x00000000000c4c33 Faulting process ID: 0x0x432C Faulting application start time: 0x0x1D891FF515F7C09 Faulting application path: C:\Program Files\Mozilla Thunderbird\thunderbird.exe Faulting module path: C:\WINDOWS\System32\combase.dll Report ID: a318a45d-5bfa-42fc-baf9-368a731298b6 Faulting package full name: Faulting package-relative application ID:

The Problem: Starting around May 27, I started getting daily popups on TB saying: "Thunderbird can't update to the latest version. Download a fresh copy and we'll help you to install it." I Installed TB v. 91.10, but the daily popups continued, so I just kept closing the popup.

Around July 1, I downloaded and installed TB 102.0. However, after this, about 1/4 of incoming mail in all inbox folders have corrupted messages, either: - missing the header entirely (but the Message List Pane still shows the Subject, Correspondents, and Date), - has header from another incoming message, - displays message body as html text, - merges two messages into one message body, - missing message entirely, - or combinations of the above. When I check webmail with Firefox, all emails appear normal. Still getting the "TB can't update..." popups daily.

Attempted Diagnostics & Fixes, so far: After each fix I have to wait a day to see if new emails are affected and if I get the same "TB can't update" popup. Some dates are approximate. - June 6th, changed two Gmail POP3 logins to OAUTH to agree with Google's "less secure apps" policy. - TB Repair Folder (removes corrupted messages from Inbox, but does not re-download them from the server, I have to check them via webmail) - June 20th, Compact Folders - Archive Folders (thousands of emails) - TB Troubleshoot Mode (restarts without extensions, though I have no extensions installed) - Run Malwarebytes scan (clean) - Turned off Avast Mail Shield - Created Avast scan exception for TB profile folder, thunderbird.net & aus.thunderbird.net - July 1st, installed TB 102.0 (see "The Problem" above) - July 5th, uninstalled Avast Free (complete removal with Avast Clear), and reinstalled - July 6th, ran Tweaking.com Windows Repair (All steps: Power Reset, Reboot Safe Mode, Repair Reparse Points, Repair Environment Variables, Check File System, System File Check) - Copied profile folder, then deleted all MSF files in Mail folder so TB would re-index. [I missed the ones in the IMAP Mail folder on this 1st attempt.] - Update to TB 102.1 - Uninstalled TB (Windows/remove program), deleted all MSF files in profile again (including IMAP Mail folder this time), and installed 102.1 - Jul.7th, the day after running Tweaking.com Windows Repair when I started up, Avast "secured" four threats and moved three of them into Quarantine:

        - c:\windows\syswow64\sto.exe
        - c:\windows\syswow64\fflhd.dll
        - c:\windows\syswow64\server.exe
   (All for process: c:\program files (x86)\MySQL\bin\mysqld-nt.exe)
   Submitted to Avast for further analysis.
         - The fourth item said it was "successfully repaired": C:\WINDOWS\SysWOW64\Server.exe [L] Win32:Parite [Inf] (0)

- July 8th, disabled two POP OAUTH GMail accounts, and added new IMAP accounts - July 9th, removed two POP Gmail accounts, uninstalled TB (remove program), deleted all MSF files in profile, installed TB 102.1 - July 10th, deleted appdata/local/thunderbird/profiles/xyz.default, restarted TB - July 11th, Avast "secured" three new threats and moved them into Quarantine:

      - c:\windows\syswow64\sto.exe     (For process: c:\program files (x86)\MySQL\bin\mysqld-nt.exe)
      - c:\windows\syswow64\fvznj.dll    (For process: c:\program files (x86)\MySQL\bin\mysqld-nt.exe)
      - c:\windows\syswow64\sto.exe     (For process: PID 8560)

Corrupt inbox messages (about 1/4) & "TB can't update" popups continue.

My System: - Windows 10 Home, up to date - TB has no extensions or themes installed - running on an older AMD laptop that has always run TB without issue - Avast Free AV

THANK YOU Many thanks to the awesome volunteers who have posted so much helpful advice over the years. I hope you will be able to work this one out too, please. Thank you very much.