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support ticket 141060

We have been trying to repair the sent folder in Thunderbird without success. Messages do not get saved there. Several recently have ended threads an said there is no sup… (lees meer)

We have been trying to repair the sent folder in Thunderbird without success. Messages do not get saved there. Several recently have ended threads an said there is no support for email but that seems to be confused? In any case it loos like there is no simple fix to get the sent folder back. Do you think it would solve the issue to uninstall Thunderbird and install it again? Thank you for the help.

Asked by Bayard 4 dae gelede

Email Password Location??????

I have spent the last TWO HOURS trying to find an answer to what should be a simple problem, and it seems not to exist! I need to find out WHERE Firebird lists my email… (lees meer)

I have spent the last TWO HOURS trying to find an answer to what should be a simple problem, and it seems not to exist!

I need to find out WHERE Firebird lists my email account PASSWORD.

I do NOT want to reset my password.

I simple need to know WHAT my password is, and since I set up the account [actually a few accounts] several years ago, my notes are evidently null and void, because none of those passwords seem to work.

My email is through verizon.net, which is one of the problems because they gave all of their email coltrol to AOL, which thouroughly sucks, and they seem not to have anyone who speaks fluent English who can assist me in FINDING the current password!

If ANYONE can help, it would be most greatly appreciated!!

Asked by avatar_i_am 1 week gelede

Last reply by Matt 5 dae gelede

Rate Limits - autoconfig

Good afternoon, Could you please tell me how often the Thunderbird autoconfiguration protocol can be accessed - https://autoconfig.thunderbird.net/v1.1/ ? Are there… (lees meer)

Good afternoon,

Could you please tell me how often the Thunderbird autoconfiguration protocol can be accessed - https://autoconfig.thunderbird.net/v1.1/ ? Are there any limits on the number of requests per minute from one IP? If so, what are they and where is it specified?

Asked by Ольга Немова 3 weke gelede

Last reply by Wayne Mery 3 weke gelede

New Category in Calendar

I have added a new Category for an event in the Calendar.This shows in the list of Categories for that specific event, but is not stored for use in another event. So is t… (lees meer)

I have added a new Category for an event in the Calendar.This shows in the list of Categories for that specific event, but is not stored for use in another event. So is there a way of adding Categories that can be used later? Thanks, Alan

Asked by Alan Thurbon 3 weke gelede

Last reply by sfhowes 3 weke gelede

threading

How can I turn off the threading of my emails? Its driving me crazy as when an email comes in after a short time it disappears into the threads and then I have to open e… (lees meer)

How can I turn off the threading of my emails? Its driving me crazy as when an email comes in after a short time it disappears into the threads and then I have to open each thread to find out who sent the email. At one stage there were 6 emails noted near the inbox but no new unthreaded message, all went to respective threads. Very time wasting.

Asked by info10936 3 weke gelede

Last reply by david 3 weke gelede

Unified inbox doesn't always delete emails

Unified inbox only SOMETIMES deletes emails when they ARE deleted in individual email accounts'. This leaves an mixed group of emails--some filed in new folders, some del… (lees meer)

Unified inbox only SOMETIMES deletes emails when they ARE deleted in individual email accounts'. This leaves an mixed group of emails--some filed in new folders, some deleted and some awaiting action

Asked by BarryW 3 weke gelede

Last reply by BarryW 3 weke gelede

does deleting an email account also delete it from Thunderbird?

I want to delete my email hosting but still keep my emails. Does deleting an email account also delete old emails from Thunderbird where I also get a copy? Thank you! … (lees meer)

I want to delete my email hosting but still keep my emails.

Does deleting an email account also delete old emails from Thunderbird where I also get a copy?

Thank you!

Asked by missnomi 1 maand gelede

Last reply by david 1 maand gelede

Error Msg when opening link in email. Breakdown in Thunderbird and search engine

I find that when I click on links to take me to website through my email in Thunderbird that I will get an error message that reads "we could not verify the certificate, … (lees meer)

I find that when I click on links to take me to website through my email in Thunderbird that I will get an error message that reads "we could not verify the certificate, reason=wronghost"

But, if I copy link and copy into browser it works fine. There is a break in the Thunderbird email to the browser. This does not happen with all links but there are about three or four that I get regularly where it fails.

I have talked to a tech guy and we have tried different things and it always comes back to a break in Thunderbird email.

How do I fix this problem?

Thank you, Monica

Asked by mmikkola914 1 maand gelede

Last reply by christ1 1 maand gelede

Cannot sign in with my original password.

Yesterday I set up a new password. Then said sending a code. Cannot get the code as I can not get messages or send out messages on your site. My other device is my pho… (lees meer)

Yesterday I set up a new password. Then said sending a code. Cannot get the code as I can not get messages or send out messages on your site. My other device is my phone to get a code. I am only in your site as I kept clicking the screen several times and you popped up. Forgot my original password. I am getting your messages on Spectrum Webmail. At the end of January I could not sent out an email; then could not receive an email. Was working fine up to then. Do not know what happened. Just want to get back on Thunderbird as I have important folders and my contacts.

Asked by Lois Grof 1 maand gelede

Last reply by jscher2000 - Support Volunteer 1 maand gelede

I need immediate, my mail box is almost full & I can't delete old emails

When I go into All mail I can't delete messages, when I highlight & delete they go into unwanted. I try to empty that and they all return into the all mail box again.… (lees meer)

When I go into All mail I can't delete messages, when I highlight & delete they go into unwanted. I try to empty that and they all return into the all mail box again. I am running windows 10 on a PC using Linux. Can you please assist as my mailbox is nearly full Regards Chris

Asked by Christopher Marten 1 maand gelede

Last reply by Wayne Mery 1 maand gelede

  • Opgelos

Server Synchronization Challenge

I have Thunderbird as my client on my primary home workstation as well as my traveling laptop. Each instance is configured exactly the same with regards to the four serv… (lees meer)

I have Thunderbird as my client on my primary home workstation as well as my traveling laptop. Each instance is configured exactly the same with regards to the four servers I use: Earthlink, GMail, Outlook and GMX. Each of those server/services is also identically configured with regards to these Server Settings: Leave Messages on the Server Until I Delete Them.

Each of the servers -- except GMail -- has the same behavior with regards to how it handles things when I click on the option to Get Messages, i.e., each server seems to be able to identify which of the clients has and which of the clients has not previously been served up with a newly arrived email. It will not send the same email to the same client more than once.

GMail is the exception. There I get what seems to be a first-come-first-served protocol. If I perform Get Messages on the laptop, I will get the email, but will not be able to get the email when I subsequently make the request from the workstation's Thunderbird instance. [Or, if the first request is made from the workstation instance, the laptop instance will never get the email.]

I realize that my usage pattern is rather unique, so it may well be that no one else has ever experienced this behavior, but if anyone has -- with regards to any email server, not just GMail -- and knows a work-around, I would appreciate the instruction.

And, in anticipation of one line of questioning, when I say that all four server/services are configured the same, I am indicating that I do work with GMail as a POP3 server, not IMAP. All my email content ultimately resides on my own hardware resources and is only temporarily resident on hardware provided by the server/service entity.

Asked by Terry Corbet 1 maand gelede

Answered by sfhowes 1 maand gelede

Thunderbird and Yahoo

I am trying to set up my Yahoo account with Thunderbird. I enter the email ad password and nothing happens. There are no popups. Just the checking password. I also tr… (lees meer)

I am trying to set up my Yahoo account with Thunderbird. I enter the email ad password and nothing happens. There are no popups. Just the checking password. I also tried generating an app password from yahoo and using it and it didn't work either

Asked by Joel Brillhart 1 maand gelede

Can not see mailboxes and folders

Good morning I have updated Thunderbird to the lastest version 115.6.0 (64-bit) on my Mac with Ventura 13.3.1 (22E261) and now I can not see my mailboxes and folders. Hav… (lees meer)

Good morning I have updated Thunderbird to the lastest version 115.6.0 (64-bit) on my Mac with Ventura 13.3.1 (22E261) and now I can not see my mailboxes and folders. Have tried everything - nothing works. Rest bookmarks work. Contacts and other functions. I can create and send letters from any of my mailboxes, I can search letters in all mailboxes in search field, but I can not see on the left bookmark nothing - empty list of mailboxes. I have download the program again, reinstalled, changed Thunderbird file in Programms - same thing. Please help.

Asked by mailazs 3 maande gelede

Last reply by Wayne Mery 1 maand gelede