Firefox Community Forum

Cannot get FireFox browser on my Windows 11 computer to sync with my Android mobile phone or the other way around. They both can see each other but they won't sync.

I recently switched to Linux on both my laptop and desktop computers, and I have started having an issue where after closing Firefox, the process does not end fully, leading to a Firefox crash notice after a minute or two.

This seems to only happen when I have sync turned on. It always says "syncing..." and never finishes, and logging out of my account or turning sync off fixes this problem. However, I'd really like to be able to use sync across my two systems.

My laptop is running Pop OS, and my desktop is running CachyOS. Making a new account fixed this error for a few days, and now it is happening again.

Here is my newest crash report: https://crash-stats.mozilla.org/report/index/9adbdc82-3cfa-49b7-8bad-e6e590260319

Hi,

I am trying to synchronise my web browser on my phone to my laptop, but when I try to do so using the QR code I get an error saying I need to use a Mozilla app to do it rather than my phone camera app (see attached)

I can’t find anywhere in my Firefox browser settings this app!

Help!!

Need to sync mobile and desktop with Firefox already installed using different email ID. Since new smartphone, thought it was safer. But unable to sync. Do I install new Firefox on mobile? Will I lose some saved sites on mobile?

After using firefox for most of my life i am disappointed with the current service i am receiving. I have recently purchased a new laptop with windows 11 installed & no matter how many times i try my passwords are not being synced. I have imported them from my last device but the only password that is showing is the mozilla firefox account. Please help as i am constantly having to change my passwords as the previous ones are not shown. Thanks

I've tryed all obvious instructions and my bookmarks toolbar will not sync

Moderator note: This question has been edited to remove a markdown artifact.

I reinstalled Windows and downloaded the browser again. I logged into my account, turned on synchronization, but none of the data was synced. I am absolutely sure that synchronization was enabled on my old browser. I tried turning it off and on again, but nothing helps. Please help me get my data back!

I can't sync my new device without confirmation code! The email with it is not coming to this address: [email removed]@inbox.ru. I need this information from you: Full SMTP-log with ● Exact date and time of dispatch; ● Server response mxs.mail.ru; ● Correct sender and recipient addresses.

I have finished my setup. But it keeps saying "finish setup" in the upper right corner of the browser. I have completed all the steps. I want to sync this desktop to my mozilla account. What do I do?

i recently switched to zorin os from windows 11 and i noticed my firefox data was gone (despite being signed in + syncing my passwords) could it be my wifi? an unrecognized device? its the same laptop + network so idk what

I have Firefox reinstalled, it is not syncing bookmarks, history. I tried to import booksmarks from edge but it could not find the file or said it does not have any bookmakrs on it which was not true.

Running Mint on a removable drive on Win 11 machine. Launched Firefox and wanted to sync across devices. Finally ended up here (see attached). There's no "synch & save data" and the other sync at top of settings doesn't follow that path. The image on the Mint desktop doesn't scan within Firefox and using a separate scanner app produces a "do this within FF" error. Confusing and no way to resolve. I tried an extension scanner no help. Attachment shows Sync Now only possible method not correct (what I describe above).2nd image is what I see on PC screen (via Mint).