Firefox Community Forum

I have lost access to the primary email on the account. I have 2fa setup on the account and I have backup recovery codes. When I go to add another email it sends a code to the primary email, which has no access. Is there a way to use either 2fa or backup codes instead of the code sent to primary email?

I continually get error messages for webpages. I turn off my VPN, clear my history. Not sure what else I need to do. Last one was the webpage for Lindt Chocolate. Come on. Why am I getting error messages for this? I have been on this page before. There are other places also, like Macys. Getting fed up with Firefox.

Right now when I right-click to translate a word or a full page, it automatically picks one of my country’s regional languages as the default. I only want translations to go to English, but I can’t find any setting in Firefox to change that. How do I make English the default (and only) translation language?

I am encountering more and more websites with problems they attribute to Firefox. Many of them recommend using Chrome or Edge and some insist upon it or they will no longer support problems. Direct TV will no longer work with Firefox at all and they will not fix it. Several of my other regular websites will work partially, but have pages that simply will not work with Firefox. I have resisted using Chrome or Edge for years but it is getting harder and harder to do as on line systems continue to have problems with Firefox and their only suggestion is to use Chrome (which works when Firefox doesn't). Any ideas/suggestions?

The email address box does not accept the email address and comes up with an error message. The only way to send an email is to use a different browser ie Google. Emails are still received as normal on Firefox / BT mail

I started using a tab group to organize my tabs and save it. I was able to open it from the overflow menu before but now there is no trace of it there. Surely there is a way to see the history of tab groups and recover it right...

As of yesterday my Firefox browser no longer displays some screens within Amazon Prime correctly. It displays what should be images as text, which is difficult to read, unlike Microsoft Edge, which displays the Amazon webpage correctly. I am running Windows 10 with a support extension through October 2026, so could it be an update from Microsoft Windows or Mozilla Firefox that has caused the problem. Thanks for your help.

Michael Archer [edited email from community support forum]

Just this week I found it was impossible to get to firefox browsing until I chose an upsetting blob as my profile. Is there anyway to skip this step or at least to change that blob to something that makes a more pleasant experience?

The recent update changed how the mute button works in Firefox, before it would replace the icon and would show text and whatnot if it was muted or wanted to autoplay; now it just always shows the mute/unmute button in a tab playing audio. This would normally be fine but it is causing my tabs to constantly be shrinking and expanding whenever the audio changes in a tab, and it's really frustrating me and it feels like an overall far worse user interface design than it was before, even if people were complaining about it. Is there some sort of middle ground where I can set a maximum tab size or something? I know this used to be a feature in about:config but it doesn't exist anymore for some reason. I've also tried using a userChrome CSS code for it that I found online; it got rid of the button but it still made the tab size change and the code I tried using for maximum tab size also didn't affect that. Really starting to frustrate me! Please give me any advice I feel like I've exhausted all my options lol

I find that three or four times a month, the links to all my bookmarks disappear. The bookmark folders and bookmark names are still shown but there are no URLs. If I restore to a few days previously they are work again. Why?

Is anyone monitoring this community? Has it been abandoned?

I've been having an ongoing problem. I fixed it myself, because after posting here, I had zero responses and didn't know what to do, so I messed around and tried things on my own, which seemed to fix it. But apparently, it is not fixed, and I still don't know what to do. A Firefox expert I am not.

Very simply, I use two different computers, each 2000+ miles apart. Each time, and this has worked for well over 3 years now, the entire computer is copied to a backup. The backup data is restored, the current Firefox profile, as well as the Firefox program. To repeat, this has worked for well over 3 years now.

In order to get the extensions working, that requires disabling and then reenabling each one. (Otherwise, Firefox will not access the internet.)

This time, the extensions were disabled and enabled, and everything appeared to be working fine, but nope, not a single extension works. Even choosing a different extension that is normally disabled doesn't work.

I used to use Adaware, which is on the disabled list, so I disabled the non-working Ublock Origin and enabled Adaware, and it doesn't do anything. The ads roam freely all over the page. They pop up and dance around.

Not one extension will work. New, old, enabled, disabled, whatever. Nothing.

Does it bear repeating that I am not a Firefox expert? Without an answer from someone who knows what they're doing, I may as well switch to crap, inferior Edge with the zillions of dancing, pop-up ads. And I hate Edge.

I'm begging for an expert to help here.