Firefox Support Forum

Hello. Since a few years I was using 2 FF instances. Profile1 (default) triggered by "C:\Program Files\Mozilla Firefox\firefox.exe" Profile2 triggered by "C:\Program Files\Mozilla Firefox\firefox1.exe" -P Mike -no-remote -no-deelevate I could start profile 2, than profile 1 and corresponding icons on Windows 7 taskbar were lit.

Out of the blue today when I start profile2 shortcut icon from profile1 is lit and I can't start profile 1. When I start Profile1 I can run also Profile2 and corresponding icons on taskbar are lit.

There were no hardware nor software changes on that PC. How to get back possibility to run 2 instances of FF? Mike

When using the Export Logins feature to create a .csv file, the last few fields don't seem to translate into any known date-stamp format in Excel. The data seems to have relative chronological value, but I can't make sense of it in a spreadsheet.

Can a developer check this and modify the output of those fields so it's more compatible?

Example:

 Header             Cell data
 ----------------------------

timeCreated 1675178753239 timeLastUsed 1684763722184 timePasswordChanged 1675178753239

I use Firefox Developer Edition and recently I noticed a problem when watching videos on any website in full screen mode. As can be seen on the attached image, there is a weird pixelated border around the video.

I'm unable to open the website https://ing.be/en/individuals Here are the error messages, when I try to open the site:

{"message":"invalid_request","uuid":"a147e7b1f2eb7aa8-000000002ada4ae6-000000006527e963"}

X-Firefox-Spdy: h2 cache-control: private, max-age=0, no-cache, no-store content-length: 513 content-type: application/json date: Thu, 12 Oct 2023 12:41:07 GMT expires: 0 pragma: no-cache strict-transport-security: max-age=31622400; includeSubDomains x-content-type-options: nosniff x-ing-response-id: de8efe166d3f11757404a2ed895a5e40 x-xss-protection: 1; mode=block

Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,*/*;q=0.8 Accept-Encoding: gzip, deflate, br Accept-Language: pl,en-US;q=0.7,en;q=0.3 Cache-Control: no-cache Connection: keep-alive DNT: 1 Host: www.ing.be Pragma: no-cache Sec-Fetch-Dest: document Sec-Fetch-Mode: navigate Sec-Fetch-Site: none Sec-Fetch-User: ?1 Upgrade-Insecure-Requests: 1 User-Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0

In other browsers and on my phone the website opens properly.

I'm using Windows 7 and have been migrated to the esr updates for Firefox. I think this problem started cropping up just before going to the esr versions, but not sure. Firefox will a) randomly hang and do nothing for 5-10 minutes and then pick up fine b) tends to hang a lot when signing into websites like banks, etc, doing the same thing as (a). I've updated FF several times since then, but same problem. I did try to do 1 fix which suggested creating a new "places" database, but that did not solve the problem. Not sure where to go from here as nothing has changed on my computer since the problem started - no new software, etc.

Every solution which I have found for Firefox 89 "Proton" so far which moves the Tabs Bar below the Navigation Bar (AKA "address bar"), with the Menu Bar above it, does NOT move the Tabs Bar below the Bookmarks Bar. The Bookmarks Bar appears to be overwritten and blank, and occupies space below the Menu Bar, Navigation Bar, and Tabs Bar. This empty space separates the three bars which are implemented and the content of the currently-selected tab below it.

Currently, my userChrome.css file is a copy posted by Cor-el (?):

@namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul");

/* TABS: below nav-bar - fixed for 108+,113+ */

/* ROOT -variables */
*|*:root {
  --tab-toolbar-navbar-overlap: 0px !important;
  
  --tab-min-height: 25px !important; /*override density*/
  --tab-min-width:  80px !important; /*override default*/
}

/* TABS: below nav-bar - no longer needed in 113+ *//*
#navigator-toolbox toolbar:not(#nav-bar):not(#toolbar-menubar) {
  -moz-box-ordinal-group: 10 !important;
  order: 10 !important;
}
#TabsToolbar {
  -moz-box-ordinal-group: 1000 !important;
  order: 1000 !important;
}
*/

/* TABS: position */
#TabsToolbar {
  display: block !important;
  position: absolute !important;
  bottom: 0 !important;
  width: 100vw !important;
}

/* for 107 and lower - disable this rule in 108 and newer *//*
#tabbrowser-tabs {
  width: 100vw !important;
} */

/* navigator-toolbox: PADDING */
*|*:root:not([chromehidden*="toolbar"]) #navigator-toolbox {
  padding-bottom: calc(var(--tab-min-height) + 1px) !important; /*ADJUST*/
  position: relative !important;
}

/* TABS: HEIGHT */
#tabbrowser-tabs,
#tabbrowser-arrowscrollbox,
#tabbrowser-tabs .tabbrowser-tab {
  min-height: var(--tab-min-height) !important;
  max-height: var(--tab-min-height) !important;
}

#tabbrowser-tabs,
.tab-stack,
.tab-content {
  height: var(--tab-min-height) !important;
}

/* TABS: APPEARANCE */
#TabsToolbar {
  height: var(--tab-min-height) !important;
  margin-bottom: 1px !important;
  box-shadow: ThreeDShadow 0 -1px inset, -moz-dialog 0 1px !important; /*OPTIONAL*/
  background-color: var(--toolbar-bgcolor) !important;
  color: var(--toolbar-color) !important;
}

/* indicators - hide  */
.private-browsing-indicator {display: none !important;}
.accessibility-indicator    {display: none !important;}

/* window controls in full screen - hide*/
#TabsToolbar #window-controls {display: none !important;}

/* caption buttons on tab bar - hide */
*|*:root[tabsintitlebar]:not([inFullscreen="true"])
 #toolbar-menubar[autohide="true"] ~ #TabsToolbar
 .titlebar-buttonbox-container {display: none !important;}

________________________________________________________________________________________________

Evidently, the text editor for this website does several things to the above original text that, frankly, seem unnecessary and undesirable. The .CSS file is just an unformatted text file, so what is the problem with simply copying its contents and pasting it in to the body of this post?

Which is also to say that I do NOT have a clue as to what any line in the file is meant to do, what effect it has, why it is even in the file at all, or why it is written in the way that it is. So DO NOT tell me that I "CAN" create a Cascading Style Sheet on my own when I cannot even modify one that has been provided.

On the face of it, something is missing from the above CSS text. What change needs to be made to the above content so that the Bookmark Bar will appear between the Navigation Bar and the Tabs Bar??

Thank-you very much for your time and attention to this request for assistance.

Lost power. Computer shut down. Reopened Firefox and no passwords. Looked in profile and there are 4 files logins.json.corrupt (149 kb) all created today at same time and 1 file logins.json (2 kb). I ASSUME my passwords are in the 149KB json file? If I delete logins.json (2kb) and rename one of the 149KB to logins.json, when I reopen firefox, it just does it again: renames logins.json to logins.json.corrupt (149kb) and creates a new logins.json (2kb). Is there anyway to recover these passwords? Windows 7 Latest version of firefox

Thanx

Website example https://www.gbnews.com/royal/prince-harry-row-royal-family-invictus-games-veterans

For some reason the main texty font is OK in chrome but not in FF

Any ideas?

thanks

Ever since doing a refresh of FF two days ago, Yahoo mail doesn't work. I'm able to log in but contacts are missing and I cannot refresh the page without getting "The page isn’t redirecting properly." To log back in I have to either shut down FF (my settings are to clear cookies on shutdown) or clear cache or history every 5 minutes. I have not changed my extensions or other FF settings I had before the refresh. I have cleared cookies, cleared cache, added yahoo to the cookie exceptions list and nothing helps.

Thank you.

I access a CCTV Network Video Recorder on the same private/LAN that I'm on using an PC via HTTPS. It's been working fine for nearly a year. Recently it won't access via HTTPS any more with the Error Message "Secure Connection Failed An error occurred during a connection to 192.168.1.30. Certificate key usage inadequate for attempted operation. Error code: SEC_ERROR_INADEQUATE_KEY_USAGE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem."

I've contacted the vendor but they seem at a bit of a loss. I can connect using HTTP, and an Android App (spit) still works too. I did find a Stack Overflow article from 2020 mentioning a possible corrupt cert9.db and/or cert_override.txt files, but as it's so old I wanted to ask for further advice before I start hacking things around. On another PC using the same browser version on the same network I get the attached response, not the same as the one I get and it will allow me to accept the risk. Can anyone help please?

HI! I posted earlier about problems accessing websites after updating the browser to 115.2.0 esr. Earlier in the day I had accessed these websites with no problems .... now after the update installed, shopify is trying to validate whether I am a human and verify the browser. Resulting in an endless loop of identifying myself as a human and it trying to validate the browser.

When I click on Next on the login page of Hulu, youtube or the Roku websites, nothing happens. No messages about wrong or unrecognized credentials. Just no action or movement at all.

Hopefully you can help. I know this may be a Microsoft issue or question but I'm having trouble in finding a reasonable way to contact them for help. My question is, my computer runs slow, and so I thought I would clean up my files by using the Microsoft disk clean up procedure. I did so. But, my specific question is what is a good number to have when the it says a given number of disk space can be cleaned up? For example, I believe when I first tried to clean the disk it said 5.1 GB of disk space could be cleaned. When I ran the disk clean process and it completed it then said 66 KB of disk space could be cleaned. So how much disk space did I gain or get cleaned up? And, if I can only clean up 66 KB of disk space is that indicative of not really needing to clean the disk any farther? Hopefully some one can help. While this may be a Microsoft issue, I believe the Firefox contributors have enough computer knowledge to help answer my question. At least that is my hope. Thank you.

Remote server returned '550 5.7.705 Service unavailable. Access denied, tenant has exceeded threshold. For more information please go to http://go.microsoft.com/fwlink/?LinkId=526653 S(7136) [PH7PR22MB3987.namprd22.prod.outlook.com 2023-08-14T19:36:41.239Z 08DB9C99E27B1A5D]'

Every send address does this.

Hi I have a website that is being blocked on my friends computer. When I go to the same website it is blocked as well. I have updated the Firefox software but still cant get to the website. It does work on google chrome but I want to use it on Firefox. any help on this?

Here is the website: https://www.microminimus.com

Hi Everyone, My Bank has suddenly decided that ALL cookies must be allowed before letting their customers in -- a requirement with which I wholly disagree. My FireFox is set to block anything that moves, and supported by Ad Blockers and Ublock too. Is there a way in which I can configure FF to allow me into the Bank site without having to change my "secure" settings every time? I am no computer genius - so please make it simple for me.

Thanks everyone.

Ian

Hi, I have spent hours this morning trying to diagnose a problem with Firefox Update 115. It is Unstable and I can't Stream Music from Youtube or even Amazon Music. Web pages from sites I use everyday are out of order when displaying text as well. It's a real mess. Now, here's the kicker, I haven't been able to stream my music from both aforementioned websites, but get this, if I use the Incognito Browser, Music streams No Problem. Seems like you guys broke something in the main FF browser. I have spent hours trying to debug this and have concluded that your most recent Update has broken streaming links. I can't rollback the Update and that is even more frustrating. Please Fix This. BTW, your Help Pages really stink. Sorry, but they offer no help when the problem is clearly FF. Kind Regards, Joe White