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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.
In die argief

Configuration could not be verified error when connect to Cox

Thunderbird Ander
DavidH56 replied 12 jaar gelede
DavidH56
DavidH56

Hi,

I'm trying to connect to Cox but keep getting the "configuration could not be verified" error. I can access my Cox account through web mail and I've retyped and retried my email address and password enough times to be confident that it's correct. I've also verified my account settings (incoming/outgoing server and ports) with Cox support, and I've checked the my firewall and antivirus settings (norton 360). No luck with anything.

I'd really appreciate any thoughts anyone has!

Thanks,

David

Hi, I'm trying to connect to Cox but keep getting the "configuration could not be verified" error. I can access my Cox account through web mail and I've retyped and retried my email address and password enough times to be confident that it's correct. I've also verified my account settings (incoming/outgoing server and ports) with Cox support, and I've checked the my firewall and antivirus settings (norton 360). No luck with anything. I'd really appreciate any thoughts anyone has! Thanks, David

All Replies (5)

Matt
Matt
  • Top 25-bydraer

funny how almost everyone with no ability to setup an account uses Norton

Go into the firewall component, locate Thunderbird and ensure it is set to full access. None of that defective Auto stuff.

DavidH56
DavidH56 Vraag-eienaar

I checked that, Thurderbird is set to full access.

DavidH56
DavidH56 Vraag-eienaar

I should have added that my Cox connection has been set up several years now with no problems but suddenly quit working. I checked everything I know to check, including firewall settings, and finally deleted email account and tried to set it up again. Still getting the same error.

Matt
Matt
  • Top 25-bydraer

Have you contacted cox? Have you tried in windows safe mode?

DavidH56
DavidH56 Vraag-eienaar

I've been trying to contact Cox but their tech support folks have restricted weekend hours. I didn't think about trying Windows in safe mode, I'll give that a shot. Thanks!