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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

When trying to sign out of Hotmail the "back navigation button" remains green and I have to click sign out again and the same thing happens over and over and the only way to close Hotmail is to go to File and Close Frame, so what's my problem?

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When I attempt to sign out of Hot Mail by clicking "Sign Out," I get the "Sign In" instruction as I always have, however, the green Firefox navigation button remains on bright green (not going to gray) and my MSN home page will not close automatically as usual. I click on the green arrow and I get an instruction to "Sign Out" again. I click on that and get the "Sign In" again but the arrow stays green. I can repeat this countless times and never get signed out and always remaining on the MSN home page. The only way I can close is to go to File and click on Close Window and then my homepage will close and go back to desktop. I've been using Firefox for a couple of years now (IE prior to that for ten years) and have never had this problem. After using "Close Window" I go back onto my home page, from the desktop, and the navigation button is grayed out normally until I sign in again and we start the cycle over again. Have I been hacked?

This happened

Every time Firefox opened

== Approximately a month ago.

When I attempt to sign out of Hot Mail by clicking "Sign Out," I get the "Sign In" instruction as I always have, however, the green Firefox navigation button remains on bright green (not going to gray) and my MSN home page will not close automatically as usual. I click on the green arrow and I get an instruction to "Sign Out" again. I click on that and get the "Sign In" again but the arrow stays green. I can repeat this countless times and never get signed out and always remaining on the MSN home page. The only way I can close is to go to File and click on Close Window and then my homepage will close and go back to desktop. I've been using Firefox for a couple of years now (IE prior to that for ten years) and have never had this problem. After using "Close Window" I go back onto my home page, from the desktop, and the navigation button is grayed out normally until I sign in again and we start the cycle over again. Have I been hacked? == This happened == Every time Firefox opened == Approximately a month ago.