Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Original text from emails disappears and is converted to random numbers and letters

  • 1 antwoord
  • 0 hierdie probleem
  • 1 view
  • Laaste antwoord deur Matt

more options

Hello recently, without any reason that I know, several emails received or sent are being lost. The original text disappears and is replaced by some random letters and texts. Plus, in one case the original text of one email replaced the original of other email from other person.

I decided to install Malwarebytes, and from time to time I get a warning about Thunderbird, I have no idea if is related.

There is anyone that can help to solve this? It is frustrating, because I use Thunderbird for my work accounts, and now I am losing emails that I need.

Thank you, Ricardo

Hello recently, without any reason that I know, several emails received or sent are being lost. The original text disappears and is replaced by some random letters and texts. Plus, in one case the original text of one email replaced the original of other email from other person. I decided to install Malwarebytes, and from time to time I get a warning about Thunderbird, I have no idea if is related. There is anyone that can help to solve this? It is frustrating, because I use Thunderbird for my work accounts, and now I am losing emails that I need. Thank you, Ricardo
Aangehegde skermkiekies

All Replies (1)

more options

There is a know issue with Beta. See the beta list discussion with links to bugs https://thunderbird.topicbox.com/groups/beta/T75c403573cd00f51/mail-garbled-and-image-showing-up-randomly