Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.
In die argief

How should I report difficulties with Firefox on two financial sites

Firefox Site breakages
FredMcD replied 5 jaar gelede
craigsc
craigsc

After many, many smooth years of using FF (Windows), I am unable to fully use FF at two financial sites. Is this information useful to the Mozilla/FF team? If so how can I report. BTW I can use Edge to complete these functions that FF is no longer able to complete.

After many, many smooth years of using FF (Windows), I am unable to fully use FF at two financial sites. Is this information useful to the Mozilla/FF team? If so how can I report. BTW I can use Edge to complete these functions that FF is no longer able to complete.

Gewysig op deur craigsc

All Replies (1)

FredMcD
FredMcD

You have come to the right place.

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.