
Firefox crashes
i look up at shopdisney.com and all it show is that Gah. Your tab just crashed. page can you help me fix it please?
All Replies (3)
hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.
bp-ea71ddc0-7ebd-4496-b6dc-07cac0180908 9/8/2018 1:31 PM bp-16f0cc42-fe54-4b67-9088-fd1410180908 9/8/2018 1:16 PM bp-a34e9208-5fa6-4450-85f1-02a8c0180908 9/8/2018 1:02 PM bp-fa407c89-ff98-493d-b440-6424c0180908 9/8/2018 1:00 PM bp-895e5ca8-beff-4fb3-bf1c-52d760180908 9/8/2018 11:32 AM bp-2830484d-1299-4937-a9ab-a72850180908 9/8/2018 11:01 AM bp-fad79683-7823-40d1-acc2-61c840180908 9/8/2018 10:47 AM bp-f72ea410-0f1e-456c-9bbd-fe7830180908 9/8/2018 9:45 AM bp-67a0713d-a5ea-4f2c-9be7-bb2df0180908 9/8/2018 9:44 AM bp-c98cfc91-0418-46e5-9b5e-0cd0f1171006
Signature:
- Firefox 62.0 Crash Report [@ mozilla::a11y::DocAccessible::BindToDocument ]
That is a problem with the accessibility service.
Try to disable accessibility services in Firefox.
- Options/Preferences -> Privacy & Security -> Prevent accessibility services from accessing your browser
- https://support.mozilla.org/en-US/kb/accessibility-services
- http://techdows.com/2017/08/firefox-57-prevent-accessibility-services-accessing-browser.html