Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

How do I stop the firefox "let's get started

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur philipp

more options

Google is my homepage. When I open my firefox browser it open Google, then another page that says "check out what is new" and "let's get started." I've navigated through it entirely and even completed the "sync" feature it offers. It will not stop. I've tried to reset my homepage and this does not work. The last person that tried to help insisted it was my homepage and it is not.

Google is my homepage. When I open my firefox browser it open Google, then another page that says "check out what is new" and "let's get started." I've navigated through it entirely and even completed the "sync" feature it offers. It will not stop. I've tried to reset my homepage and this does not work. The last person that tried to help insisted it was my homepage and it is not.

All Replies (1)

more options

hello, this might happen when firefox is not able to properly save preferences in its profile folder. please try this: Click the menu button New Fx Menu and then click help Help-29 > troubleshooting information > profile folder - "show folder". then a new window will open up. in this window look out for a file named user.js (it might be used to overwrite your custom settings). in case it is present , delete or rename this file and restart firefox afterwards.

for more information and other steps please also see: How to fix preferences that won't save