If you receive the message The image cannot be displayed because it contains errors when trying to view images (JPG, GIF, PNG, and more), follow the instructions below.

• If you are having a problem viewing images, but do not get an error message, see Images or animations do not show.

Although it is not the only cause, this problem can be caused by a previous version of the Skype extension.

You can solve the problem by downloading the latest version of Skype from Skype.com. Make sure that when you install Skype, you click on the Option button down to the left of the first installation wizard screen. There you will see the option to Upgrade Skype extension for Firefox. Please make sure that that option is indeed checked.