Support Forum

When browsing with Firefox whenever I log on to a web site and try to access information the following error message appears: https://ssl-mpv.montiera.com/widgets/entryPoints/softonic.js?hrdId . The computer knows as much about this site as I do which is precisely nothing. I have tried removing and reloading Firefox but the same problem occurs again and again. It is almost enough to drive me to Windows . Please advise how I can get rid of this problem.

Chris Keay

I get the following message:the ordinal 459 could not be located in the dynamic link library. urlmon.dll. I get this when requesting list links within a genealogy program (not on the internet) Haven't noticed it on anything else yet because I have been obsessing over just that one program. At the same time I notice that my windows sidebar is not visible. Have not changed any settings. Java was disabled due to the recent exploitation. Would that have something to do with it. Or perhaps Firefox18 installed and then it went bad? Thanks in advance for any help. Running Vista.

I have Firefox 18. I have the latest Adobe Flash installed (after doing a full uninstall and reinstall). I have cleared the cache, cookies, etc.

No matter what I try, YouTube videos will not play in Firefox. I always get the same message:

"An error occurred. Please try again later."

If I copy the exact same link into Explorer (which I normally detest using) it plays perfectly. So clearly the fault lies with Firefox.

What can be done to fix this bug?

Firefox 20.0.1, windows 7, flashplayer up to date.

Certain youtube videos won't play. The advert beforehand plays, and then the video just displays a black screen, no loading, trying to skip to a later time in the video doesn't work. It seems to be certain youtube users whose videos won't play, users whose videos I was able to watch only yesterday. The featured video on the user's channel is watchable, but not when opened separately. IE won't show the affected videos either.

Everything loads fine until I go into yahoo games. When I go into a game room I can only see half a room plus when I sit at a table I only get half a table so I'm unable to play

My Firefox crashes when trying to open 75% of web pages. I get the windows standard "Firefox is not responding" window after it freezes while trying to load the page.

I have singled out the problem to be the Shockwave Flash (11.5.502.149) plugin as everything works correctly with this disabled.

I have tried updated flash, uninstalling and re-installing it and the same with FF but nothing seems to work so far.

I have a dell inspirion mini 10, and i just recently got all the settings rebooted and reinstalled xp. All i have right now is internet explorer, and the first thing i did on the internet was attempt to install firefox. The first two times my modem fell off, so im not sure if that has anything to do with the problem. Bu t now everytime i try to install firefox it stops at 99%, and doesnt finish. Ive had the same problem with downloading adobe flash player and ccleaner, but i was successful in downloading vlc media player through ninite to test things out, and and old, archive version of adobe flash player. Practically nothing is on this comp, so i dont think theres a problem with sercurity firewall or not, and im afraid it just might be the computer is on its way out, please help.

Win7 64 bit Firefox20 Adobe flashplayer 11 plugin

when streaming, Task Manager notes:

Flashplayerplugin__11__7__700__169.exe *32 -- uses 50% of CPU and higher

plugin - container.exe*32 -- uses 40% of CPU and higher

Using 100% of CPU results in choppy video. I do not believe this heavy CPU use was not the case before I upgraded from Firefox13 and Adobe flashplayer 11. I tried downgrading but this did not seem to make a difference.

Thanks for any help.

When I go thru the directions to install the plugin it only shows up to Windows 7. I have Windows 8. The media player works fine thru Internet Explorer, but I'd rather use Firefox.

Problem - I have an important viewing of my daughter's 3d/4d ultrasound this Saturday and I don't want to mess up my laptop by installing the wrong version and not being able to view it at all.

Thanks.

Quite often I receive a message after clicking on Firefox saying 'Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.' Why does Firefox not close properly and the process stay running?? I am seriously thinking of moving to google chrome and abandoning firefox because of this error. It isnt my system because it happens on my laptops and friends computers too. I could expect the odd crash with firefox but not as many as I am experiencing. I normally get this error around 4 to 5 times a week

When I start my computer everyday and try to open Firefox it takes me 30 sec to open. And the most annoying thing when I am in a rush trying to open 2 tabs at the same time it takes so long. It does this every time I upgrade please help,.

bp-b23c43ab-1d1c-4c4a-b1d3-4d0ae2130517

firefoxが一日に何度もクラッシュします。クラッシュするのは特定のサイトを見ている時ではなく、ランダムに発生します。また、何らかの動作を行っている時だけでなく、ただブラウザ画面を見ているときでも発生します。

クラッシュしない方法を教えて下さい。 よろしくお願いします。

On loading http://www.google.com and then clicking the "Sign In" it goes to...

https://accounts.google.com/ServiceLogin?hl=en&continue=http://www.google.co.uk/

HOWEVER - I get a report of "This Connection is Untrusted"

...and to add insult to injury, there is no button option to add an exception. Just the "get me out of here"

This is Firefox version 20 - I just updated this morning - on Ubuntu 12.04 64 bit. Connecting through a new Netgear router that I installed this afternoon ... so I can't tell exactly what the heck is going on.

THIS IS URGENT AS NOW I CAN'T ACCESS ANY OF MY GOOGLE SERVICES.

Technical Details

       accounts.google.com uses an invalid security certificate.

The certificate is not trusted because it is self-signed. The certificate is only valid for www.routerlogin.net

(Error code: sec_error_untrusted_issuer)

Cannot play games due to inability to update Flash Player Plugin in Firefox. Firefox notes that I need to update, but will not let me do it. Every time I click "Update Now" or type "unable to update Adobe Flash Player Plugin 11.7.700.224", another Firefox screen appears, stating something like "Flash Player 11.6 to 10. blah-blah" has problems and has been blocked by Firefox. I KNOW THIS!! That's why I am trying to update Flash Player Plugin, as Firefox has suggested. As far as I can tell, I have deleted everything having to do with Flash Player...so why am I not able to download the newest version? (I went to Adobe website to make sure everything was deleted, and it showed I had no Flash Player installed.) Am I doing something wrong? I have been trying to download this for quite a while, to no avail. Any help would be greatly appreciated.

My Firefox keeps crashing. I've uninstalled it, reinstalled it, run it in safe mode, and nothing seems to prevent the crashing. I completely deleted all of the old Firefox files before reinstalling it, but even the fresh clean version keeps crashing. The crashes happen almost immediately. I open the browser, try to load a site, and the browser crashes within a few seconds.

It started happening after i updated my flash plugin version 11.6.602.180 activeX version not installed . I've re installed the flash plugin many times and i have updated my firefox 20.0 every thing i updated dosn't even fix it.I have try all the regarding crashes in firefox,but i have tried all the methods all is updated and still keep constantly crashing i also have Google chrome install on my window.? How do i fix it to not crash any more like this?

Hers the list of all the submitted crash reports in sky-drive https://skydrive.live.com/#cid=0379D37A732CAE9F&id=379D37A732CAE9F!124

facebook was working fine now suddenly I get this stuff about them not using a trusted security certificate and firefox won't open the site AT ALL! :(

SEE BELOW

This Connection is Untrusted

         You have asked Firefox to connect

securely to www.facebook.com, but we can't confirm that your connection is secure.

         Normally, when you try to connect securely,

sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.

         What Should I Do?
         
           If you usually connect to

this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.

       www.facebook.com uses an invalid security certificate.

The certificate is not trusted because no issuer chain was provided. The certificate is only valid for FF

(Error code: sec_error_unknown_issuer)