Firefox, Firefox for...
Firefox, Firefox for Android, Firefox for iOS, Mozilla Account
Last updated: 10/23/2023
34% of users voted this helpful
Last updated: 10/23/2023
34% of users voted this helpful
If you have two-step authentication enabled for your Mozilla account and you need to migrate to a new device or phone, here are steps you can take to ensure that you don’t get locked out of your account.
Step one: Disable two-step authentication
- Go to your Mozilla account settings (you may need to sign in).
- Enter the authentication code from your authentication application.
- After you sign in, click on the left side of the page.
- Next to , click .
- Click on the confirmation window.
Step two: Re-enable two-step authentication
Once your new device is ready to use, enable two-step authentication by following the instructions in Secure your Mozilla account with two-step authentication.
Warning: When enabling two-step authentication, all of the old recovery codes become invalid. Please ensure that you save the new recovery codes in the event your two-step authentication device fails.
