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java applet crashes firefox on start up

  • 3 replies
  • 7 have this problem
  • 12 views
  • Last reply by spencer_j12

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when ever I open the java applet for the first time the applet sometimes crashes and sometime will just not open the effect is impracticable however after a few tries the applet dose eventually open. Thank you for any help on solving this issue on a mac or Linux software. PS i am using a Mac book pro if that should help.

when ever I open the java applet for the first time the applet sometimes crashes and sometime will just not open the effect is impracticable however after a few tries the applet dose eventually open. Thank you for any help on solving this issue on a mac or Linux software. PS i am using a Mac book pro if that should help.

All Replies (3)

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Chosen Solution

Modified by Microrobot

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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash ID's to help us learn more about your crash.

  1. Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports.
  2. Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here.

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

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both of your strategies did help fix my problem but I am unsure if this will happen again in the future thank you for all of the support