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Firefox crashes

Swarnava Sengupta replied
CiaoBella1

I cannot read or interpret or understand what the crash report is telling me, nor can I look at the Submitted Reports and figure out what my next move is.

THANK YOU.


Add-ons: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}:2.0.3,trackmenot@mrl.nyu.edu:0.6.728,googleoptions@bruceclay.com:1.0b8,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.28 BuildID: 20120306064154 CrashTime: 1334533855 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1331772395 ProductName: Firefox

I cannot read or interpret or understand what the crash report is telling me, nor can I look at the Submitted Reports and figure out what my next move is. THANK YOU. Add-ons: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}:2.0.3,trackmenot@mrl.nyu.edu:0.6.728,googleoptions@bruceclay.com:1.0b8,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.28 BuildID: 20120306064154 CrashTime: 1334533855 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1331772395 ProductName: Firefox

All Replies (1)

Chosen Solution

The Firefox 3.6.28 is now end of life, we drop support of Firefox 3.6 and it will not be maintain anymore, no more further update except chemspill so it is strongly reccommend to you to upgrade your browser to Firefox 11