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I cannot access my Add-ons Collections account that I just registered, and I never received the confirmation email.

  • 2 replies
  • 2 have this problem
  • 7 views
  • Last reply by dleemaas

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I created an account, username "dleemaas" with the email address "dleemaas@gmail.com". I never received the confirmation email, and when I try to have the website send a password reset email, I do not receive that either; I am assuming that I must have mistyped something into the email address field when creating the account. How can I access my account?

I created an account, username "dleemaas" with the email address "dleemaas@gmail.com". I never received the confirmation email, and when I try to have the website send a password reset email, I do not receive that either; I am assuming that I must have mistyped something into the email address field when creating the account. How can I access my account?

Modified by dleemaas

All Replies (2)

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See this forum for help with that.
https://forums.mozilla.org/addons/

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There's no link to contact the board administrator, as the help section at that forum suggests to do, and I can't login in the first place in order to post a question to ask how I'm supposed to be able to access my account. Any suggestions?