Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

On some websites some links will not load

  • 5 replies
  • 9 have this problem
  • 2 views
  • Last reply by Xircal

more options

For example, Jockey.com. Website loads just fine. Select Men's, Women's or whatever. When I select any category below nothing happens. Works fine in IE8. AM I missing an add-on? FIrefox doesn't say I am.

For example, Jockey.com. Website loads just fine. Select Men's, Women's or whatever. When I select any category below nothing happens. Works fine in IE8. AM I missing an add-on? FIrefox doesn't say I am.

Chosen solution

OK, good.

Can you click the "Solved" button? This will take your post out of the loop.

You can always start another thread if things go pear-shaped again.

Read this answer in context 👍 0

All Replies (5)

more options

As you can see from the screenshot I've uploaded, there doesn't appear to be a problem loading any of the submenus on the site you linked to.

What I suggest you do here is to try running Firefox in Diagnose Firefox issues using Troubleshoot Mode. If it works correctly in that configuration, then one of your add-ons is the culprit.

Also, please go to the Plugins Check page and update those which are out of date. Some of the outdated versions potentially expose your system to attack by hackers.

more options

Right you were.......Plug-In outdated after upgrade.

http://www.mozilla.com/en-US/plugincheck/

more options

Can you load the submenus after you updated the plugins?

more options

I could, thanks.

more options

Chosen Solution

OK, good.

Can you click the "Solved" button? This will take your post out of the loop.

You can always start another thread if things go pear-shaped again.