i keepgetting firefox is running but not reponding

Please reboot your computer first.

And after doing that, see if using just the browser — no other apps, shortcuts, links, desktop icons etc. — just the browser — works just on its own, before trying to understand what the other icons are trying to do.

yes the browsers works by it self i went t profile and removed parent ock

why is this happening it ass corrected until this new update on everything i showed all the updates there were in previous o i did and it still is ruining but not responding then when i click on i hit Instagram or Facebook or YouTube they all even with all adons shut off it still does it say that it is ruining but not responding i do not know what to do all i did was download the new version did not change a thing in Firefox i have turned of and removed some addons and still getting it i do not want to put all new desk top icons and i tied remove and re adding s desktop icons and that did no good either i guess now i will have to go to Chrome because this keep happening please ois ther away to stop seeing this please help or ill have to either sufeer with it runing but no responding or go to Google

Are you using all the twelve or so profiles you have shown above in your profile directory?

(I don't think it's directly linked, but that's some unexpected profile layout there to be managing and running…)

no i was not sure what ones to remove was afraid to remove ll of them.this is the one that shows up in profile when i click on more trouble shoot mode in FirefoxC:\Users\Mary\AppData\Roaming\Mozilla\Firefox\Profiles\3hyh5cyo.default-release-1-1773237019566C:\Users\Mary\AppData\Roaming\Mozilla\Firefox\Profiles\3hyh5cyo.default-release-1-1773237019566

this is what it shows so what do i doC:\Users\Mary\AppData\Roaming\Mozilla\Firefox\Profiles\3hyh5cyo.default-release-1-1773237019566 i am afraid t remove all those here i s the correct one i think

see what it says

you may be correct so should i remove all of then there are a few with that same profile number itis in here twice with that same number and there are other that say todays date

when  i click on both with the dssame  number the profile looks  the same so   what do  i do remove them all and lose Firefox

i am crying here i do ot know what to do i do not want to uninstall and reinstall and lse all my book marl ks and addons ansd stuff

  what if i  delete from program c   and reinstall will i be okay
is this just me having this problem or anyone else aswell

am afraid to clean off cookies

i am beside my self here with this not sure anyone else having trouble