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Add-on Preferences button not working. Displays grayed out "no settings" found.

  • 3 replies
  • 1 has this problem
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  • Last reply by sfhowes

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I am using TB 68.4.2 (64-bit) and I'm on an iMac using High Sierra 10.13.6. I have tried installing several add-ons that I know have preference settings such as Use BCC instead, Send Later, and BorderColors D (all current versions). I have tried the suggestions in the troubleshooting guides but nothing will make the Tools, Add-On Preferences button work. The first time I open TB and click on it, it displays a grayed out "No settings" found. If I click off it, then back on it, it shows nothing at all. There are also no "preference" buttons showing if I go to my Add-on page directly (except for TB Conversations). Is this is glitch in TB itself? Is anyone else experiencing this issue? Thanks so much for any help!!

I am using TB 68.4.2 (64-bit) and I'm on an iMac using High Sierra 10.13.6. I have tried installing several add-ons that I know have preference settings such as Use BCC instead, Send Later, and BorderColors D (all current versions). I have tried the suggestions in the troubleshooting guides but nothing will make the Tools, Add-On Preferences button work. The first time I open TB and click on it, it displays a grayed out "No settings" found. If I click off it, then back on it, it shows nothing at all. There are also no "preference" buttons showing if I go to my Add-on page directly (except for TB Conversations). Is this is glitch in TB itself? Is anyone else experiencing this issue? Thanks so much for any help!!
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Do you see the same thing if you click the 3-bar AppMenu in the upper right, then Add-ons? See picture.

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OMG I had no idea that 3-bar AppMenu even existed! Thank you so much that solved the problem with all my Add-ons.

THANK YOU THANK YOU THANK YOU :)

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