Support Forum

Before the recent update, 19.0, I would google something and see [PDF] next to a link. I click the middle mouse button to open it in a new tab. Firefox would download the file and open it with Adobe Reader. I like this.

With the new update 19.0, the pdf file would be opened in the new tab. I have to go and down load it and then open it in Adobe. I don't like this.

I go into preferences under applications. I look to see if I can change this. Next to Adobe Reader document, I choose Use Adobe Reader, but when I click on a [PDF] link, it still opens the file in Firefox and not Adobe.

I want it back to the way it was.

I was regularly using Foxit PDF reader plugin to view pdf files inside Firefox browser before the pdfjs plugin came through. After that I have disabled the pdfjs plugin (through about:config) and tried many ways to get back to viewing pdfs in the browser using the Foxit plugin but nothing works. I have reinstalled Firefox, reinstalled the Foxit pdf plugin.

When I go to Options > Options > Applications, I cannot see the "Portable Document Format" option on the left column. There is Adobe Acrobat Forms and XML and there is "Foxit Reader Document" (presumably PDF) and "Foxit Reader FDF Document" - I want to change those opening actions to Foxit inside Firefox, but there is no such option either - so Firefox can just download the file and then open in the external Foxit reader, but not inside it.

Any help to resolve this is appreciated. FF 21, Win 7.

I want to pair desktop Firefox to existing sync account, but I don't have access to already synced desktop Firefox account, only to already-synced Android account. How I can do that?

When opening sites such as twitter and some other sites the screen goes fuzzy with horizontal black lines. When this happens you can't read the anything on the screen. Other browsers have no problems such as this.

Here's a pic for you

http://www.freeimagehosting.net/ovm1c

The Issue.... Coupons.com plugin disapeared after upgrading FF to v21 (from FF Help Menu>About) I then was prompted to install the plugin when i went to print a coupon from coupons.com... the installation shows it succeeds with no issues, however the plugin is still not showing in the plugin list, and of course coupons don't print (You are prompted by coupons.com to download the plugin...over and over again)

How it happened..... I almost never reboot the PC. Before today everything was working fine. I didn't reboot PC, but decided to upgrade FF to latest version (previous was 20.something)... because i was getting a really long (and context insensitive menu when right clicking anything).

The upgrade appeared to run flawlessly, but then the issue with coupons.com became apparent, and upon a quick look in about:plugins, i noticed the coupon.com (coupon printer) plugin is no longer there....

I closed all browsers, uninstalled the Coupons.com plugin (from Add/Remove programs), and verified that Internet Explorer can't print coupons anymore from coupons.com. Then i reinstalled the plugin (from coupons.com) and Internet Explorer was once again able to print coupons. This means the plugin is being installed on the PC, and while Internet Explorer works, Firefox doesn't (since this version 21)

Greetings! I've downloaded a program and here was some virus, now i alway have this page http://searchiu.com/?affil=141 as a start page and i'm afraid of my security. Can you help to remove this virus and get back my start page? Thanks you!

I had this problem last year and I was able to fix it by copying the contents of the system32/macromedia/flash folder over to the firefox/plugins folder. This solution isn't working this time. It seems to have resulted from installing the latest player.

I have tried absolutely every suggestion made for every similar inquiry posted. I've uninstalled and reinstalled both Flash and Firefox so many times I've lost count. The same is true for resetting Firefox. Firefox simply will not recognize the plugin. I have, of course, checked the Firefox utilities for identifying installed plugins.

I desperately need a fresh solution. Anybody else have this problem?

I go to a website that requires a Java plug-in. I downloaded the latest update (21) for Java 7 from Oracle but when I go to Add-Ons>Plugins in Firefox 20 the Java plug-in doesn't appear and when I do a search at the Get Add-ons nothing that mentions the Java Plug-in shows up. Where can I get the plug-in required to use with JRE7u21?

Mac OS 10.7.5, Firefox 20.0, Java Runtime Environment 7 update 21

I use right click constantly to open links in a new tab. Sometimes when I right click, it does a left click and a right click at the same time. I will click a link, and instead of opening in a new tab, it will open in the current window while briefly showing me the right click menu as the new webpage loads.

I'm finding it very confusing that for some reason I have all sorts of backup files for firefox backed up on my USB pen & desktop.

I have no idea if I need to keep all of them, or just one of them, as backup.

Which of the below do i need to keep, and which delete? Thanks.

bookmarks.html (on my USB pen)
bookmarks-2012-01-29.json (on my USB pen)
FILE FOLDER ENTITLED 00jhkBLAHBLAH.default (on my USB pen)
FILE FOLDER ENTITLED: Old Firefox Data (put onto my Desktop via Firefox Reset)

After upgrading to FF 21, search engines no longer appear in the bar on the top right of screen, so no searches are possible. I can navigate to my bookmarks and apparently also to links contained in emails.

If I right-click on the FF icon, and choose the "run as administrator " option, the search engines are there again. I tried deleting the parent.lock file from the profiles folder, as this solution had solved a problem I'd had recently with the previous version of FF (not being able to open FF, and getting the error message about another version of it running, which had to be closed first - but there was no other version running. In that case, too, before finding out about the solution, I was able to open FF by using the "run as administrator" option). However deleting the parent.lock file didn't solve this problem.

I'd be grateful for your help, especially if put in simple terms a not hugely computer-literate person like myself can understand!

I am having trouble getting Java to work in Firefox (Opera too) on Mac. http://www.java.com/en/download/installed.jsp?detect=jre tells me "We are unable to verify if Java is currently installed and enabled in your browser." Notice that when I access the page, Firefox wants me to activate Java in a pop-up. I did this.

I know that Java is installed because I can open the Java Control Panel. The setting "Enable Java content in the browser" is checked and Security Level is set to High. I have tried setting the security level to a lower setting, but that doesn't help.

I have verified that the Java plugin is enabled. I have tried clearing Java cache via the control panel - no luck.

I realise that Apple has blocked Java according to this article: http://appleinsider.com/articles/13/01/31/apple-again-blocks-latest-version-of-java-through-os-x-anti-malware-system. I have been able to get Java to work with Safari (this doesn't help for Firefox) by editing the file /System/Library/CoreServices/CoreTypes.bundle/Contents/Resources/XProtect.meta.plist, but that is only a temporary solution, as it shouldn't be necessary to do this edit.

Version details: Mac OS X 10.8.2 Firefox 18.0.1 Java version 7 update 11

It doesn't work on mozilla, youtube, reddit, my favorite IP Board (forum), but it works on gmail and 4chan.

My right click menu's Check Spelling check box is checked on every website.

I can see how to clear cache by going to Tools-Options-Adanced and uner Cached Web Content click on Clear Now.

Underneath that there is a box which says Override Automatic Cache Management. Underneath that is a greyed out line which says Limit Cache to 350 Mb of space.

If I tick that box will my problem be automatically solved so I don't have to manually clear cache when I have a problem with embedded pictures etc in an email I have received?

I hope my questioning is clear. I am certainly not an expert at computers and I try to solve a problem without having to bother you with a question but in this instance I can't fuind an answer to me question.

Thank you for your help.

Anthony

My problem is

i m making a website in xhtml 1.1 tested on safari, opera, chrome, dragon, ie10.

i added a div class=box in a page and a sprymenu in an other page.

when you open the site with firefox there is some space at the end of the page

so for ex.

all the other browsers:

::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
header

content

footer

end
:::::::::::::::::::::::::::::::::::::::::::::::::::::::::::

firefox:

::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
header

content

footer





end
:::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::.

i tried to delete the space with the css with no luck