why are some of my messages disappearing?

Hi! Since I've installed Thunderbird on my new computer with Windows 11, I've now twice experienced the disappearance from my inbox of a bunch of emails. Never had this b… (Máis información)

Hi! Since I've installed Thunderbird on my new computer with Windows 11, I've now twice experienced the disappearance from my inbox of a bunch of emails. Never had this before with Thunderbird. Could it be something needs doing in Settings (I couldn't find any relevant options)? The emails weren't among the newest, but they were all important.

Asked by jc57 hai 13 horas

Email folder in unified inbox and another same email in folders, cannot access duplicate email folder, but shows emails.

I have several emails (personal and business) that I use and have them grouped in Unified inbox. Recently one of those emails showed up as a new folder (just under Trash … (Máis información)

I have several emails (personal and business) that I use and have them grouped in Unified inbox. Recently one of those emails showed up as a new folder (just under Trash folder) in bold type. It has with a varying number of emails in it, now 18. When I click on the 'open folder arrow', a subfolder 'Archives' with nothing in it shows up. When I open the email folder a new page appears with the email as a header and underneath 'set up another account', 'import from another program', 'about mozilla thunderbird', and 'resources'. What is happening? How can I get rid of this folder since I can't read any of the emails in it and it is just a duplicate of the folder that already is working find in the inbox? TIA

Asked by Rush4 hai 5 días

Last reply by Rush4 hai 1 día

Clicking on unread messages makes first conversation thread expand

Hello, As per title, when I step on a new message not belonging to the first thread, the first thread expands automatically. This does not happen when I step on an alread… (Máis información)

Hello,

As per title, when I step on a new message not belonging to the first thread, the first thread expands automatically. This does not happen when I step on an already read message. I also tried to mark old messages as unread, and the same thing happens. Apparently, it started doing this today, which sounds weird as Thunderbird last updated on the 15th, but I didn't notice this type of behavior before today.

Thunderbird version: Thunderbird Windows MSIX package 1.0 - 140.8.1esr (64 bits)

Vertical view - Cards view

Asked by tgab hai 1 mes

All current year INBOX emails disappeared--no luck repairing folder or deleting INBOX.msf

Thunderbird--All of my current year INBOX emails disappeared. I have tried repairing the folder, deleting INBOX.msf and restarting including in troubleshooting mode, rei… (Máis información)

Thunderbird--All of my current year INBOX emails disappeared. I have tried repairing the folder, deleting INBOX.msf and restarting including in troubleshooting mode, reinstalled Thunderbird. None of these actions changed the situation. Is it possible to retrieve these messages?

The INBOX folder is much larger than the INBOX.msf folder, so I'm thinking the message info is in there?

I;m using Windows 10.

Asked by andymason1 hai 5 días

Last reply by andymason1 hai 2 días

Loss of all mails in my local archive

All my saved mails in my local archives dissappeared about one week ago, probably in connection with a system update of my Thunderbird mail box. These mails are important… (Máis información)

All my saved mails in my local archives dissappeared about one week ago, probably in connection with a system update of my Thunderbird mail box. These mails are important for me. How do I do to get them back? Best regards, Monica Biander

Asked by monica12 hai 2 días

I have 4 email accounts. When an email comes in to one of them it also goes to ALL the accounts. Why? Thank you.

I have 4 email accounts with Thunderbird. When a message comes in it is posted on ALL of the accounts. What am I doing wrong? My main email address is: [edited fro… (Máis información)

I have 4 email accounts with Thunderbird. When a message comes in it is posted on ALL of the accounts. What am I doing wrong? My main email address is: [edited from community support forum] @rogers.com. Kindly answer to this address. I am 83 years old and don't under stand the young way of talking.....please be specific. Thank you very much. Bryan Baker.

Asked by Bryan Baker hai 2 días

Last reply by Bryan Baker hai 2 días

Lost all saved email data

A few days ago I lost all of my saved email messages, plus "sent" emails, and "deleted" emails. I had important information stored there for future use. I am hoping to … (Máis información)

A few days ago I lost all of my saved email messages, plus "sent" emails, and "deleted" emails. I had important information stored there for future use. I am hoping to be able to retrieve it. Any help would be appreciated. Thank you!

Asked by viggy1121 hai 5 días

Last reply by viggy1121 hai 4 días

Thunderbird 148.01.1 (64bit) and just collected new emails can't be seen on the screen

I just wonder why all mails suddenly seem to be totally disappeared. Without any warning. Althoug there should be 20 mails (which figure has only been creasing for the ti… (Máis información)

I just wonder why all mails suddenly seem to be totally disappeared. Without any warning. Althoug there should be 20 mails (which figure has only been creasing for the time being/already for hours. :( Also all ready models/musters seem to be deleted. So I can't add my usual signature as easy as usuaylly:

Heli Mäki [edited] FINLAND tel. [edited] < [edited] @gmail.com>


/edited address, email and phone# from public community support forum

Asked by heli.maki hai 6 días

How to set up archiving WITHOUT year folders, and preserving original folder hierarchy?

I've tried setting up Thunderbird archiving according to the documentation to save archived messages locally, and in the same hierarchy they had when I archived them. Th… (Máis información)

I've tried setting up Thunderbird archiving according to the documentation to save archived messages locally, and in the same hierarchy they had when I archived them. That is, if I have:

INBOX

   Box1
   Box2

... etc. then archiving would create a parallel structure in Local Folders

However, this isn't working.

I select "Keep message archives in Other (Archives on Local Folders).

For "Archive Options" I select "A single folder", "Keep existing folder structure of archived messages" and "Recreate inbox folder".

However, when I archive something, Thunderbird just creates a folder "2026" (this year) and puts the message in there.

Why are my settings NOT working?

- Tim

Asked by tbessie hai 6 días

Last reply by tbessie hai 6 días