This article deals with websites not appearing correctly in Firefox.

• If you receive error messages when trying to load websites, see the Websites don't load - troubleshoot and fix error messages article instead.
• If any of the more specific articles below apply to you, see those articles first:
  • Fix problems that cause images to not show
  • Fix common audio and video issues
  • Fonts look blurry

Clear the cookies and cache

Firefox caches websites, which means it saves some files on your machine so that it doesn't have to re-download everything when you visit sites. If a website has updated their code, Firefox may still be using some of the old code along with some of the new, which can make a web page display incorrectly. To fix this, you need to clear the cookies and cache:

Reset Zoom

Some websites may not look right at different zoom levels. To reset Zoom setting, for the site, press Ctrl + 0command + 0 and for all sites, see the documentation about the Zoom add-on you use.

Reset the minimum font size

Some sites do not display properly with a minimum font size. To reset the minimum font size:

1. At the top of the Firefox window, click on the Firefox button and then select OptionsAt the top of the Firefox window, click on the Tools menu and then select OptionsOn the menu bar, click on the Firefox menu and select Preferences...At the top of the Firefox window, click on the Edit menu and select Preferences
2. Click to select the Content panel.
3. In the Fonts & Colors section, click Advanced....
4. Change the Minimum font size to None.

Reset the page style

You may have inadvertently set the page style to "No Style". To ensure Firefox is set to use the page's default style:

• Press the Alt key to temporarily bring up the traditional Firefox menusOn the menu barAt the top of the Firefox window, click on the View menu, then select Page Style, then click Basic Page Style.

Now that the page is using its default style, it may be displayed correctly.

Check that JavaScript is enabled and not blocked

Some sites require JavaScript to display properly. JavaScript is enabled by default in Firefox, but to check its status:

1. At the top of the Firefox window, click on the Firefox button and then select OptionsAt the top of the Firefox window, click on the Tools menu and then select OptionsOn the menu bar, click on the Firefox menu and select Preferences...At the top of the Firefox window, click on the Edit menu and select Preferences
2. Click to select the Content panel.
3. Make sure that Enable JavaScript is checked.
4. Click OK to close the Options windowClick Close to close the Preferences windowClose the Preferences window

You should also check whether you have an extension (such as NoScript) or Internet security program (such as a firewall, antivirus, or anti-spyware program) that can block JavaScript.

Disable problematic extensions or hardware acceleration

Some extensions may interfere with the way websites are displayed or your graphics card and drivers don't display some web content correctly when hardware acceleration is turned on. Follow the instructions in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to see if one of these is causing the problem.

Report the website

Occasionally you may come across a page that simply doesn't work in Firefox. If that happens, please report the problem to Mozilla as follows:

1. At the top of the Firefox window, click the Firefox button, go over to the Help menuOn the menu bar, click the Help menuAt the top of the Firefox window, click the Help menu and select Submit Feedback.... The Submit Your Feedback page will load in a new tab.
2. Click on "Firefox Made Me Sad".
3. On the Firefox Made Me Sad page that comes up, briefly describe the problem with the website, and enter the URL.
4. Click the Submit Feedback button.

Based on information from Websites look wrong (mozillaZine KB)

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