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8 questions in the last 24 hours have no reply. Help solve them!

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Why do sites with https have no thumbnails in about:newtab?

Sites using SSL have to thumbnails in about:newtab.

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How to remove Kontera

These adds pop up only in Firefox. How can I remove the program? Thank you! Mike

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How to play MP3/MP4 with external player?

Every time I want to play an MP3 that is online, a new tab opens in Firefox and the MP3 is played inside Firefox. No matter what I do: I did set MP3 to play with Windows … (read more)

Every time I want to play an MP3 that is online, a new tab opens in Firefox and the MP3 is played inside Firefox. No matter what I do: I did set MP3 to play with Windows Media Player (or Always Ask) but Firefox ignores that setting. Or with another mediaplayer, Firefox still keeps on playing it in the browser itself. I know that it has something to do with Quicktime cause when I uninstall that, MP3's are opened in the mediaplayer of my choice. But as soon when I have Quicktime (or Quicktime Lite for that matter) installed, Firefox ignores my settings and only plays it in the browser. I do need Quicktime for my music and video editing software, otherwise I would not install it. The codec alone with Quicktime Lite does the job, but also with that Firefox will not play MP3 and MP4 files with my player of choice. Same goes for MP4 files: no matter what I do, Firefox is playing it in the browser itself instead of the setting I made in the Options of Firefox to set my player of choice.

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I updated to 20.0 and now my web client I use to monitor my home security (My-Q see) no longer works. What do I need to do.

My remote monitoring for my security ( My-Q see) worked fine until I updated to 20.0. Now Firefox pops up asking me to install web plug in kit. when I do, it still does n… (read more)

My remote monitoring for my security ( My-Q see) worked fine until I updated to 20.0. Now Firefox pops up asking me to install web plug in kit. when I do, it still does not work even after restart.

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Can we get mozilla firefox for symbian os mobile?

I use Nokia N70 symbian os mobile but i cann't use mozzila for my device... I want to use it, so i wish we could get this for symbian os mobile like "Nokia N70"

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When I click on a new tab a link is automatically link. How can I remove that link? Please help me. Its frustrating . Thanks.

When I open a new tab a link is automatically loading , The link is as follows. http://websearch.lookforithere.info/?r=2013/05/20 I request you to please help me to remov… (read more)

When I open a new tab a link is automatically loading , The link is as follows. http://websearch.lookforithere.info/?r=2013/05/20

I request you to please help me to remove this.

Regards, Rakesh

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Text appearing too large

Hello all, I just downloaded the latest version of the Firefox from playstore. It's really great but on websites some text appearing over large than other text. What's th… (read more)

Hello all,

I just downloaded the latest version of the Firefox from playstore. It's really great but on websites some text appearing over large than other text.

What's the problem and how can I rectify it.

I am not using any add-on. My device is HTC Desire X

Thank you

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Some websites keep breaking, they work ok then break, using Windows 8, disabled add ons, reset Firefox still happens

I have just got a new laptop running Windows 8, I do not use the start screen, I have downloaded Start Windows 8 and only use the desktop. I have downloaded Firefox and I… (read more)

I have just got a new laptop running Windows 8, I do not use the start screen, I have downloaded Start Windows 8 and only use the desktop. I have downloaded Firefox and I am currently using vesion 20.0.1

I added MyWot and Adblock Plus and Downloader Helper.

Initially I was having a problem with the display of Cnet and the odd other site. I figured this was likely to be an issue with Adblock Plus, I disabled it on that site and it was fine. I then started losing the email functions in Yahoo mail, 'move', 'forward' etc. that run along the top of the inbox, and the drop down menu to log out woudn't show. I've since been getting problems with the display of other websites such as booking.com and now the Facebook log in page. By displaying incorrectly, I mean things appearing in line and in Times New Roman.

I have restarted with add ons disabled that didn't fix it, so I reset Firefox. This had the sites working. I reinstalled MyWot, restaretd, stillworked. Reinstalled Downloader Helper, restarted, still worked. I did not reinstall Adblock. I was using the Transport for London wesbite which was fine until I logged out and then that page appeared in Times New Roman too. The Facebook log in page is also broken again. Does anyone have any suggestions? I know my way around a computer to an extent but I'm not that techy. I've done the auto add information below, I don't know what most of it means (Avast plug in has been disabled through all this).

I have not been having these problems on my old XP laptop that I've still been using.

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How do I get rid of Snap.do that comes up each time I open a new tab? I've tried unstalling but it's still there.

I have uninstalled Snap.do but short of completely erasing all my history, nothing has worked so far. Each time I open a new tab in Firefox, Snap.do is there as the searc… (read more)

I have uninstalled Snap.do but short of completely erasing all my history, nothing has worked so far. Each time I open a new tab in Firefox, Snap.do is there as the search bar. What a pain!!!

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keeps saying its missing or inaccessible, how do i fix this?

every time i try and open firefox a message pops up saying "your firefox profile cannot be loaded. it may be missing or inaccessible"

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link in new tab opens blank and "javascript:subValue(1)" is seen in the address bar.

On a specific website, when I left click a link it opens but when trying to open the link in a new tab, the new tab opens blank and "javascript:subValue(1)" is seen in th… (read more)

On a specific website, when I left click a link it opens but when trying to open the link in a new tab, the new tab opens blank and "javascript:subValue(1)" is seen in the address bar. This website hosts many, many images which I hope to download using a bulk image save addon but those images must first be in separate tabs. Opening these links in new tabs is vital to the process.

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since upgrading to 21.0, cannot use FireFTP

I can open FireFTP but my saved sites have disappeared and I cannot create new ones in either panel. In other words, all I see are two blank panels side by side. I upgrad… (read more)

I can open FireFTP but my saved sites have disappeared and I cannot create new ones in either panel. In other words, all I see are two blank panels side by side.

I upgraded FireFTP and restarted, but no change.

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Showing SSL or TLS information.

CipherFox add-on does not provide whether current connection to a secure server is using SSL or TLS! It's very easy to see such information in IE, why it's not possible i… (read more)

CipherFox add-on does not provide whether current connection to a secure server is using SSL or TLS! It's very easy to see such information in IE, why it's not possible in Firefox even in version 21 !!! Can we expect that in future versions?

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Is there a possibility to download files directly to the external usb drive in Firefox for Android?

I have the Android device that support external usb hard drive, when I want to download some files via Firefox there are only two possible "places" where I can put the fi… (read more)

I have the Android device that support external usb hard drive, when I want to download some files via Firefox there are only two possible "places" where I can put the files - external memory or SD card. It will be nice if there would be an option to save file on ext. usb drive.

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Don't want the update!!!!!!!

I use explorer mostly. When they updated their last time, I came across problems with company website not able to accept the update. so, I then use Firefox without any pr… (read more)

I use explorer mostly. When they updated their last time, I came across problems with company website not able to accept the update. so, I then use Firefox without any problem. Until it's trying to update. I don't want this company website to stop working with another update until some site won't work I don't want the update!!! explorer has always had these issues I don't want to have Firefox have the same issue!!! My argument has nothing to do with your Firefox it's explorer causing me to go else-ware and I can't afford to loose access!!

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which of these is the correct backup file or folder

I'm finding it very confusing that for some reason I have all sorts of backup files for firefox backed up on my USB pen & desktop. I have no idea if I need to keep all of… (read more)

I'm finding it very confusing that for some reason I have all sorts of backup files for firefox backed up on my USB pen & desktop.

I have no idea if I need to keep all of them, or just one of them, as backup.

Which of the below do i need to keep, and which delete? Thanks.

bookmarks.html (on my USB pen)
bookmarks-2012-01-29.json (on my USB pen)
FILE FOLDER ENTITLED 00jhkBLAHBLAH.default (on my USB pen)
FILE FOLDER ENTITLED: Old Firefox Data (put onto my Desktop via Firefox Reset)

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Every night at 7pm CST/midnight GMT, Firefox closes with no error message, or warning message. All add-ons have been disabled. Running Win7 with Firefox.

I have already disabled all ad-ons, one at a time (11 total) to see if any of them caused the error. None did. I have already checked all programs, including antivirus to… (read more)

I have already disabled all ad-ons, one at a time (11 total) to see if any of them caused the error. None did. I have already checked all programs, including antivirus to see there was a timed action that was triggering the shut down. When it does shut down, I receive no error messages or warnings about muliti-tab shutdown. Every time, Firefox simply closes. When I re-open Firefox, I do not receive the option (which I have set) to restore my tabs. No other programs are affected. I am happy to provide any more information, just let me know what you need. The Troubleshooter data below is from 1.5 hours after the most recent Firefox shutdown.

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when i open a private window after clicking on the page opened in private window it shows the main window page

when i open a private window after clicking on the page opened in private window it shows the main window page

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How did ubuntu put their logo on Firefox browser?

How did ubuntu put their logo on Firefox browser?

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Fash Player Plug-in 11.7.700.202 download will not complete.

When I updated to Firefox 21.0, I found that Flash Player Plug-in 11.7.700.202 was not working. Videos would not play. Had no problem before the Firefox upgrade. I downlo… (read more)

When I updated to Firefox 21.0, I found that Flash Player Plug-in 11.7.700.202 was not working. Videos would not play. Had no problem before the Firefox upgrade. I downloaded a new copy of the player but the download would not complete. A error message (only a single instance of this application can run) appeared. I used Adobe Flash Player's uninstall to delete all Flash files. Then I tried downloading Flash 11.7.700.202 again. Same error message appeared and would not finish the download. Chrome videos work with no problem. Is there a hidden Flash file somewhere that's conflicting? Is this a Mozilla bug? I looked at all the support topics and didn't find anything. Any help would be greatly appreciated.

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