Firefox crashes due to old Google Desktop versions

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Crash signatures ( what's this? ): GoogleDesktopMozilla.dll@0x5512, GoogleDesktopMozilla.dll@0x5500, GoogleDesktopMozilla.dll@0x56bc or GoogleDesktopNetwork3.dll@0x3dfb

Firefox can crash on startup when some files from older versions of Google Desktop are still present. This can happen even if you have the most recent version of Google Desktop.

If you are not using Google Desktop, try the solutions in Firefox crashes.

Note: This article applies to Windows only.

Solution

  1. Uninstall the old Google Desktop
  2. Download and Install the new version of Google Desktop.
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