Support Forum

I have Firefox 18 installed. This is the third time Firefox has stopped opening.

I have run Malwarebytes & Microsoft Security Essentials all three times and each time neither has found any issues. The only thing that has worked has been uninstalling (using Revo Uninstaller) and reinstalling.

It has been working fine for about three weeks, and stopped opening again last night.

Oh, and trying to use the mozilla help screens in Internet Explorer is a nightmare ...

And I tried to use the Troubleshooter below, IE won't let that happen either.

EVERY time I click on a link or try to navigate to a new window I get the window that says the connection is untrusted. Firefox cannot be sure the connection is secure. I have to click on two separate buttons (which open page extensions) to finally get to where I am going. I also have to assign the new window a certificate???? This just started Firefox. How does this get fixed? Otherwise I will go back to Explorer.

Help!

This is my 3rd request. I cannot get rid of http://btsearch.name/# as my home page. I never made it my home page but some software I downloaded made it so. I have tried everything I know to change it back to besthomepage ever but no luck

Please help

Bob

Update: See now https://support.mozilla.org/kb/firefox-opens-transparent-or-blank-window

It is still of interest to collect information as the cause and specific solution of such problems.

Hi,
I am John, one of the forum moderators.

We have been seeing quite a few questions about Firefox going transparent. Our expert contributor madperson has solved many of these questions already, but we have not yet found the cause of the problem. There is a workaround, and will explain it in the next comment.

Meanwhile may I ask for your help please so that we may gather information on this and try to work out a proper solution. It would help if everyone with such a problem starts their own thread, and then posts into this thread to confirm that they have done so.

To start your own thread and put the required information in it

1. Ask a question by following this link: /questions/new
   1. it first of all asks for a question title just say "Transparent Firerfox"
   2. you get the opportunity to read similar questions and relevant articles, you may do that if you wish
   3. there is then a largish box in which to type the full question Details describe you problem there the best you can. also see the next comment about the workarounds and try to give information about what worked and additional information about any changes
   4. next it is asking for system information and confirmation of details alongside a Troubleshooting Information it is really helpful if at this stage you can as requested paste the troubleshooting information into the box.
      Use Help -> Troubleshooting Information; click on the button [copy information to clipboard] then paste that information into the box (Keyboard key Ctrl + P when both are pressed at the same time should paste the content from the clipboard)
2. Click on the green button to [Post Question]
3. Then comeback here to confirm you have posted.
4. Keep your eye on both posts and we will post updates as we discover what is happening.

I have updated to Firefox 13 and now Gmail and Twitter are really slow or won't load at all. I have updated my plugins, I've cleared cache and cookies. What else can I do? Thanks.

I keep getting this error in fire fox 14 and hoped it would go away in 15 but is continuing. i have tried to repair the install and uninstalling and re-installing with no joy. the error message reads.

Microsoft Visual C++ Runtime library Assertion Failed!

Program:... File: common\npn_gate.cpp Line: 267

Expression: pPluginShim

end message

Как известно появилась поисковая система "WEBALTA", которая автоматически стала стартовой страницей. Попытки установить "Яндекс" на стартовую страницу оканчиваются провалом. Прошу вас решить эту проблему, поскольку я и члены моей семьи предпочитают использовать "Яндекс" (более привычный и удобный для нас способ)

i had just been using firefox from since so long and it never occurred to me if there is a difference between the two terms... i juz wanna know if there is difference between these two>?????

One of my website in particular faces a lot of issue while I work on Firefox. When I open http://www.time2.co/ after sometime the Firefox crashes. Is the working of Firefox also depends upon the bandwidth of the website and other such things. Google Chrome seems to work just fine.

When I first started to firefox which is the best browser it installed just fine. Now however after uninstalling it after a few recurring problems and trying to re-install the program I am recieving this problems: You may not have the necessary permissions to use all the features of the program you are about to run. You may run this prgram as a different user or continue to run the program as the current user.

After trying as the current user it extract files and nothing more is told of it, I have no idea what it means by running by the program as a different user because I tried using all of my User names including my emails and nothing happened except it saying that the password is incorrect or the user name.

Can anyone help so I can just go back and browse the internet regurally like I have been doing before these problems started?

Three related questions 1. Is it possible to download Firefox without also getting Blekko malware? 2. How do I delete Blekko malware and restore to prior state? 3. How can a respected organization like Mozilla allow its main product to load malware?

This is a follow-up to an earlier question I asked, viz. Stop Search Suggestions in the Awesome Bar. The solution presented in that question worked for a while, but now the ugly problem has returned.

I made sure to turn off Search Suggestions for Google search (indeed, for all included search engines), and I inserted the URL described in the answer. It did no good - Search Suggestions are back.

I am able to turn off Search Suggestions in Google Chrome. I am also able to turn off Google Instant, something else I can't (yet) do in Firefox.