Support Forum

Is there any way to access a screen that shows or lists all the devices that you have previously synched to your Firefox Sync account? (desktops, laptops, + mobile devices)

I have been looking through the documentation for the weave server and have found no way to modify how much history is kept the whole purpose of using the home server was so that i could put a enormous quota and save every thing securely and privatly. 60 days is a joke as I have to come back to projects a year or 3 later and have 200 or so tabs open daily across 4 browser windows per pc i use. I use seperate profiles for seprate aspects of life... ex hobbies vs coding vs work. each gets its own profile and sync account so that when i work on multiple systems or have to redo pc's its much easier to keep things sorted out.

In the latest version of firefox 17, when i switch flash videos to full screen, the video doesnt show the video controls, which allow you to play/ pause the video or see how much time of the video has gone. It is there when i press back and return to the minimized version.. but for some videos when you minimize after full screen the video starts showing several colours instead of the video.

I have Fixefox 16.0.2 Win7 x64 . but the same problem on Ubuntu I can't copy translate from right panel in google translator, but in other browers is fine. Ctrl-c,ctrl-v and context menu didn't help me.

when i left my job and gave them back my laptop i obviously kept the sync key and thought it would be fine to simply come along and enter the details into my new computer and away i go ... like i did when i got the laptop in the first place.

However when i entered all the information it said it had imported it and there were no links, bookmarks, password, history ... nothing.

Is there a way i can find out why this is happening. it can't have overwritten them as i selected the option to sync what is local and on the server.

any ideas.

It's not under add-ons and it's not a program that I can uninstall. I have AdBlocker, which isn't helping. Random words are highlighted on my pages. It just started happening today. I thought people were trying to spam me. How annoying can they be?

Hello. I want to get off of the beta channel but have run into a snag. I went to uninstall FF prior to reinstalling, but there is only a FF 15 listed in my Control Panel and this will not initiate an uninstall. My browser shows that I am on v 17. I am wanting to opt out of the beta as flash is continually crashing. Then it will work for a couple of days, then an update hits and back to the same problems. I'm not sure if I should just do an install as I don't want to lose my settings etc. Thanks very much.

The main feature that attracts me in Firefox for Android is the ability to synch my Bookmarks with the desktop browser. It does synch the Bookmarks, however, the folder tree of the Desktop Bookmarks is completely messed up and out of order compare to the desktop browser, which makes it difficult to find what I need. It happens both on my tablet and my phone. And there is no option to edit the bookmarks (move them in the proper position). Why is it happening, and is there any way fix this?

Everytime I load Firefox, I get a split screen with two sites on it. I have tried the resetting of home page and clicking off the icon to not show the site selection page. I have facebook on the left and it cannot be expanded bigger than a panel. I have a 3/4 screen of what ever web site I wanted to load.

How do I turn this off? Nothing is working and I cannot imagine how it happened.

If you don't mind, I have two questions. The first is in regards to Firefox Sync on Windows 7 x64. Firefox 19.0.2 Windows will not save my Firefox Sync login. Every time I start my browser I have to put in the username/password/recover key.

Here is the context and what I think might be the cause of my problem. I was using a sync account to sync between Win desktop, Win laptop and a Win work laptop. Sync has been working for years without any issues prior to this, for me. Finally ditched Symbian for Android and I setup Firefox Sync on my Droid phone. Unfortunately, it totally trashed my bookmarks. So I unlinked all my browsers (and Android Firefox), restored my bookmarks from a backup and created a new Sync account to start fresh (to make sure no corrupted data was being synced). Since I did that, Firefox desktop will not save my Sync login info with the new account or the old one. I could rebuild my profile from scratch but I've been using this profile for a few years and rebuilding it will be really time consuming. If I have no choice, I will take the time from my vacation over the Easter break to do it, but man that would really suck as I was planning to leave laptops at home. So I would appreciate any ideas on how I can fix this without having to start from scratch?

My 2nd question is in regards to Firefox Sync on Android. Before I unlinked all my devices from my old Sync account I was playing with the share feature for Firefox Sync and couldn't get it to work. So my question is, If I share a link to "Firefox Sync" on my Droid phone, how do I access that link on a desktop? I couldn't find it anywhere.

Thanks!!

Just updated to FF17.0 and the fonts look awful, something like when the ClearType is enabled in Windows. I have ClearType disabled cause I hate the look of the fonts with it enabled, and now Firefox looks like it's all over it. Font is like bolded. What happened? Can I disable it somewhere in Firefox?

When I open and/ or load a website on Mozilla, a small window pops up that states "This is script 2." It is not causing harm other than being aggravating. If you open, a new window or just choose a new site, it pops up every time and I would like to know how to resolve this.

wrongly entered my username as "hareeshkumarkesa@yahoomail.com" instead of "hareeshkumarkesa@yahoo.com". Now i am not able to sync my important bookmarks. Please help me out.

I've downloaded Firefox metro preview "firefox-18.0a1.en-US.win32.zip" & tried to install according to the instructions. But I didn't got the firefox tile on my windows 8 pc start screen. I've tried it with installer as well. Nothing happened.

I can not find any instructions on how to sync Firefox browser data after the initial setup is complete and the account is established. Everything in the help section keeps referring to getting set up, but not how to conduct sync operation after setup.

Since I have Windows 8 the tab bar is twice as big. I have 32 bit Windows 8 and an Nvidia Graphics card (NVS 140m) I didn´t have this problem under Windows 7. I tried ff 15 and 17.

When I open Firefox it c omes on along with a message that says:

"Browser settings change

    An unknown change was detected on your browser's search settings:
 
    ____ Keep my current settings (this is automatically filled out
    ____ I am aware of this change and approve it"

The message will not go away no matter what I try. I have clicked on the second option (I am aware of this change and approve it) and click on the red and white x at the upper right-hand corner but it will not go away. When this message is on I cannot do certain tihings on my computer. Also, I cannot move the message out of the way.

This message does not come on with Internet Explorer. Thanks.

PDF files not downloaded or displayed i Firefox in version 15.0.1. A white blank page is just displayed. This is reported back to me from many users and not just on my computer.

I'm having this problem since few releases ago, whenever I start FF, it always fails to sync, showing this line on the bottom "Sync encountered an error while syncing: Incorrect account name or password. Sync will automatically retry this action". First thought that the prob was incorrect credentials, but I can freely log-in https://account.services.mozilla.com I tried unlinking and linking my device again, it still happens. I waited thinking that they'll fix this, from a release to another, today updated to the last version and it still happened.

Firefox: ~16.02 Windows 7 Ult SP1 http://img853.imageshack.us/img853/4070/ffsyncprob.png

Awaiting reply, Thanks.

I first noticed this problem yesterday when trying to copy/paste into Word 2003. I disabled all Add-ons, restarted FF, problem solved. I enabled all Add-ons, restarted FF and problem went away. Today it is back but not only a problem with Word but Windows Live Mail too. I see others have this problem so it seems to be a FF problem and not just mine. I'm running FF 15.0.1.