Support Forum

I have a very annoying problem with a website that I have uploaded to a hosting server. When I try to view php pages with Firefox in Windows from the server all it says in the browser is "The system cannot find the file specified.". It had been working for years before this and I have not changed anything on the server.

When I use the same link in Internet Explorer, it will load the page. I cleared the IE cache to make sure that IE was not storing it somehow as well and it still worked fine on IE.

It works fine in Firefox 21.0 on Windows XP but fails on Firefox 21.0 on Windows 7. In both cases we have Flash version 11 installed.

I have tried googling that error message but it seems to usually be related to windows files missing etc. and I couldn't not find anything specifically to do with Firefox not loading a page.

Example: http://www.healthclips.com/01-cardiology/01-angina.php

MAC OX 10.8.3 Firefox 21

The the website cnnsi.com http://sportsillustrated.cnn.com/baseball/mlb/gameflash/2013/05/14/48008/index.html#recap

The scores of baseball games are shown across the top. Normally when I click on the scores of a game a page is opened and I can read the recap of the game or game summary. But since three days it just shows black screen with text LOADING...... and the page never loads.

I tried the same link in SAFARI and it works just fine.

What is the fix , please??? Thanks RB

After my laptop crashed, I am attempting to retrieve my bookmarks off my old hard drive (which is now an external). Nowhere in any of the package contents or folder locations are there any of the file types mentioned in other articles (.json, .sqlite), and the only profile information I can access leads me to a blank backup which was just created as I opened firefox for the first time. There are no visible backups of my bookmarks ever being automatically saved, as suggested. So, after wasting a large portion of my time trying to do what should be the simplest of procedures, where are the old bookmarks supposedly stored?

when i want to choose and subscribe to an RSS feed on a webpage, the browser opens several EMPTY tabs and I cant stop it. I am not able to select a RSS feed through a website. i was able to do this before. Not sure if it is an upgrade issue or hardware or? Please helP!

I'm not sure when this started, but I've only just noticed it. The Firefox app icon in my dock has it's name spelled backwards (i.e. xoferiF). It appears normally in mission control and the applications folder but backwards on the dock. I've restarted it over and over but it stays the same. Obviously this is only a minor bug and is not affecting the app's performance in any way, but it's just wierd. I can provide a screenshot if necessary.

I recently updated to Firefox 20.0 and noticed that the native Inspect Element tool doesn't have an option to display the page css elements along the right-side of the window like it used to. Is there a button somewhere I'm missing that allows this view?

I also noticed that I cannot hit escape to exit the inspector anymore. Why would this option have been removed?

Screenshot of the issue explained a little better... http://exceptionalsheet.com/error.jpg

Where do you report a genuine Firefox Bug when using Gmail?

There is a problem with links in email newsletters.

In Firefox (MAC), i would have a link which goes to:

http://rundown.com/link?article_id=6257&origin_id=21560&origin_type=CopyBlock&source=email&url=http%3A%2F%2Fbs.serving-sys.com%2FBurstingPipe%2FadServer.bs%3Fcn%3Dtf%26c%3D20%26mc%3Dclick%26pli%3D6859770%26PluID%3D0%26ord%3D[timestamp]&user_email=stoli007@gmail.com

which renders as a blank page.

In Safari (mac), it properly routes to the final page.

I'm running FF 20.2 on Mac OS X 10.8.3. I recently found that item in drop-down menu cannot be selected by clicking, although it can be selected by hitting "enter" on keyboard. I have no add-ons installed so that shouldn't be the problem. Like go to http://www.newegg.com/ and click search menu, I can't select any options. Thanks for your help in advance.

Using Firefox version 19.0.2 on MAC. Appears message: "Although this page is encrypted, the information you have entered is to be sent over an unencrypted connection and could easily be read by a third party. Are you sure you want to continue sending this information?" In preferences there is no option to choose what warning messages display or not display. Through about:config tried to change security.warn is set to 'false' by default; security.warn_viewing_mixed - too set by default to 'false'.

I have been having issues with certain pages loading correctly but have not been able to resolve the issues. I also tried to create a screen shot to no avail apparently. It's is not with every website only some here and there. Sometimes if I navigate aware and come back to that page it can resolve the issues but more times than not it does not fix the problem. I can also use another web browser such as google chrome or firefox and not run into the same issue. The exact same page will load correctly and as expected. I appreciate your assistance in this matter and I have done some of the trouble shooting steps noted in the frequently asked questions and what you all have suggested to resolve the issue such as clearing the cache, etc but it does not seem to resolve the problem long term

Every time I open Firefox I get a box showing Window and then last site I visited with a "this is embarrassing" message and telling me to close tabs. There are no tabs open, so there are no tabs to close, as I just opened it and haven't done anything yet. I tried making sure to hit "home" after I'm done and shutting down from the beginning page, but still happens. Please tell me what I can do to make it open correctly. thank you.

We have been prompted several times to update our Firefox software (19.02). When we click to update, a screen appears saying downloading is in progress, but other than rotating blue and white stripe, nothing happens. It can spin for many minutes, with no indication a connection has been made or that any download actually is in progress. There is no "allow" or "install." It doesn't get that far.

I previously moved item on the search bar - the default page, Acrobat page conversion and one other app. I wish to adjust my previous moves. I used control-click but that gave me DEFAULT icons - not the ones I want.

My sync has not been able to sync for a long time (at least a week). I have been on different networks durig this time and no other noticable problems with internet. I am on a mac os 10.8. http://mozservices.pastebin.mozilla.org/2365875

Hi,

I'm trying to make my firefox setting to achieve the following behavior (both at the same time), but in vain:

- Show search result in the same tab (the one currently focused/shown) when I search from the search bar.

- Show search result in a new tab only when I search from the context menu, i. e. selecting some text in a page and then right clicking to choose "Search Google for [some text]".

Is there any way to do this? Any help is appreciated. Thanks.