Support Forum

This has been a problem ever since updating from Firefox 8 to FF 10. I noticed that there was about a month missing from my history after that update. Checking my settings in 'about:config', there was no change in 'browser.history_expire_days_min' or 'browser.history_expire_days.mirror'. The value has been set at '720' ever since installing FF 3.6 over three years ago.

Admittedly, I don't install new updates the moment they become available... However, every time that I've installed an update, more and more of my history simply vanishes. Not a few days or weeks, mind you. but 3, 6, and even 9 months of history GONE!

I just don't understand why this option was eliminated from Privacy Preferences, forcing users to tinker with the settings in 'about:config' instead. Since users are given a warning before going on to the settings page, why would any programmer think this is a good alternative to the Preferences pane???

Now I'm down to history for February and March of this year... You can bet that I'm not going to be updating to any new releases for a very long time, if ever.

It seems that 'software bloat' isn't a 'Microsoft-only' disease...

New 'features' + 'improved' perfomance = New demands for disk space + improved glitches...

Frankly, I'm getting sick of this...

If I click a link to a file (eg, PDF, DOC), a dialog box appears that asks me to either "Open with [some application]" or "Save File". This dialog has a "Cancel" or "OK" button. So if I choose cancel -- meaning that I do not want to download the file -- Firefox goes ahead and downloads it anyway. In fact, it seems to actually download the file as soon as I click the link, before I've even had a chance to click "Cancel" or "OK". This does not seem like the correct behavior to me. Is there a setting somewhere that can turn off this automatic downloading?

I'm using Firefox 20.0 on a Mac.

When I click on a link on a page, the page I am going to loads, but the address bar doesn't change. The address bar properly updates if I switch tabs and switch back, however. I am pretty sure that this is not due to my addons, because my friend, who uses about the same version of Firefox but no addons also has this problem.

I created a NEW gmail account with a new Address. When I open firefox the browser window automatically opens into my main gmail account. I keep trying to change the address of the opening page, but no go. It keeps opening into my Old gmail. without my needing to log onto it. Which prevents me from logging onto my new address, so I can receive emails scheduled for the new address. I want to keep the 2 accounts discretely separate.

How do I log into the new address and bypass my original main address w/ gmail with out closing my main email address. The new address may be short lived ( temporarily created for receiving art submissions for a new art exhibit that will last 3 months.)

I have Firefox 20 and OS X 10.6.8. And no matter how many times I've downloaded and installed Flash - successfully, it's telling me (it lies!) - it doesn't show up in my FF add-ons list. The icon with the curved arrow appears in my Apps, but clicking on it gets only the Install app. After downloading (and closing the browser), I've tried both opening it and saving it to HD, with no effect. It's just not there.

After about three repeated downloads/installations - all of which got me only the Install app - I uninstalled all of them and tried again. No luck, but the Shockwave plug-in disappeared from my add-ons list. I did the download/install from both a website with a video I wanted to see that told me I needed the latest version of Flashplayer and "click here" and from the Adobe site itself. No luck. When I go back to that website video, all I get is the message that I need Flashplayer and "click here" to download it.

When I check the status of my add-ons, Flash isn't there either. There are only three plug-ins I have enabled: Adobe Acrobat NPAPI Plug-in Version 10.1.6, Google Earth 7.0 (I almost never use it), and Java Applet 13.9.5. The status report tells me that Adobe Acrobat NPAPI Plug-in Version 10.1.6 and Google Earth 7.0 are "unknown" plug-ins with status "unknown". The ONLY other plug-in I have enabled is Java Applet 13.9.5 , and the status of that is "up to date".

None of the various troubleshooting processes have helped, and I've tried them all.

I haven't been able to log in automatically to any websites? iGoogle won't start, every page I add to the home page that's a personal page comes up with a login... Firefox never did this before. My iGoogle page was the default page for years... Now I DLd v.20 and nothing works?

What the?

Print-outs using Firefox done on my Brother printer model MFC-J825DW come out with text missing and with margins way off and with articles beginning at the bottom of the page. When try printing out the same article with other web browsers, there are no lay-out problems, but the printer prints much lighter. How can I change the settings on Firefox so that these issues go away?

For the last few days when I send or receive an AOL email that was pasted from Word no text appears in the email. Using Firefox 20. If I send a email pasted from Word from my Gmail to my AOL no text appears. If I send and receive using Gmail, there is no problem. If I use Firefox 5.1.9 there is no problem with an AOL email.

I've just updated from OS X 10.5 to OS X 10.6.8 (Snow Leopard) and Firefox 20. Now every time I open a website or link I get an annoying "typing" sound effect when using Firefox. How can I disable the sound?

My only extensions are collusion and noscript, neither of which seem to be the source of the sound. I don't see any menu options to control the sound effect and it only happens using Firefox.

I'm using Mac OSX 10.6.8. Since the security update on April 16 I am not longer able to use the Java 6 plug-in. I need it for a weekly meeting with Microsoft Office Live Meeting. I have tried a workaround that suggested deleting the XProtect.meta.plist file, but that did not help. I understand there is a security risk, but it would be helpful if I could enable the Java plug-in just for my weekly meeting and then disable. Would the Java plug-in work if I upgrade to OSX 10.8 and installed Java 7?

[22:47:22.484] Unknown property 'box-sizing'.  Declaration dropped. @ http://www.insanee.com/update/wtf-2/cnn-doesnt-miss-a-beat
[22:47:22.486] Unknown property '-moz-border-radius'.  Declaration dropped. @ http://www.insanee.com/update/wtf-2/cnn-doesnt-miss-a-beat:6
[22:47:22.486] Error in parsing value for 'top'.  Declaration dropped. @ http://www.insanee.com/update/wtf-2/cnn-doesnt-miss-a-beat:8
[22:47:22.486] Error in parsing value for 'right'.  Declaration dropped. @ http://www.insanee.com/update/wtf-2/cnn-doesnt-miss-a-beat:8
[22:47:22.486] Error in parsing value for 'filter'.  Declaration dropped. @ http://www.insanee.com/update/wtf-2/cnn-doesnt-miss-a-beat:29
[22:47:22.486] Error in parsing value for 'background'.  Declaration dropped. @ http://www.insanee.com/update/wtf-2/cnn-doesnt-miss-a-beat:50
[22:47:22.486] Unknown property 'zoom'.  Declaration dropped. @ http://www.insanee.com/update/wtf-2/cnn-doesnt-miss-a-beat:75
[22:47:22.486] Expected declaration but found '*'.  Skipped to next declaration. @ http://www.insanee.com/update/wtf-2/cnn-doesnt-miss-a-beat:91
[22:47:22.592] Error in parsing value for 'cursor'.  Declaration dropped. @ http://i.po.st/static/css/r1post.css?3_2_1_pch_321:1
[22:47:22.592] Unknown property '-moz-border-radius'.  Declaration dropped. @ http://i.po.st/static/css/r1post.css?3_2_1_pch_321:1
[22:47:22.592] Unknown property 'box-sizing'.  Declaration dropped. @ http://i.po.st/static/css/r1post.css?3_2_1_pch_321:1
[22:47:22.593] Unknown property 'zoom'.  Declaration dropped. @ http://i.po.st/static/css/r1post.css?3_2_1_pch_321:1
[22:47:22.593] Unknown property '-moz-background-clip'.  Declaration dropped. @ http://i.po.st/static/css/r1post.css?3_2_1_pch_321:1
[22:47:22.594] Error in parsing value for 'filter'.  Declaration dropped. @ http://i.po.st/static/css/r1post.css?3_2_1_pch_321:1

I quit and Force Quit Firefox when I log out of my MacBook Pro. Lately when I re-start Firefox, it has saved my last few visited websites and asks me if I'd like to restore these, or quit. How can I get Firefox to stop saving these sites and really quit?

When I log onto Moz., get an error message starting with, Well this is embarrassing... I don't have any clue what to do about it except to switch to a browser that is working.

I've been using Easy Youtube Downloader for years & it never once gave me any trouble. However, all of a sudden it just stopped working. I tried restarting Firefox, restarting my mac, uninstalling & reinstalling the add-on, but every time I try to download a YouTube file into a video or an mp3 I just get redirected to a blank screen. Does anyone know what the problem is & how to fix it?

Last week I noticed the following "strange" behavior of Firefox on my iMac (running Snow Leopard 10.6.8): while I have the browser open (usually on Facebook) my hard disk space seems to reduce (e.g from 265,14 GB to 265,01 GB). When I close Firefox and restart my computer, the amount of hard disk space increases again. It don't know if this was happening in the past or if it is something normal. I don't have any themes or extensions installed, my plugins are all up to date and I don't do a lot of browsing (just have the FB Startpage open and chat). Firefox doesn't seem to have any performance issues, but I would just like to know if this is a problem and if I could troubleshoot it somehow.

Since downloading Firefox 3.6.28, each time I open Firefox I get a message window suggesting I download the latest version of Firefox. I must decline the suggestion before I can proceed. How do I stop the Firefox message window from popping up when I open Firefox? I use Mac OX 10.6.8

I just started Firefox yesterday....I put fox on my dock....sometimes when I click on Firefox in my dock I get an error message showing a restore button or I go to a blank page showing "go to this address"... on my third click I go to my homepage aol.com I like ffox and I am going to use it a lot thanks

Jim Bradley I use MAC BOOK10.6.8

I would like when I select Firefox in my dock I go right to AOL

My Firefox started lagging about a week ago. A few hours into a web browsing session is when the problem would usually arise.

I Googled to see if anyone else was having similar problems and found an old discussion of someone advising another user to see if the problem goes away in safe mode. And then to disable and re-enable add-ons one at a time to help identify which one was causing the problem.

I followed this advice and think I've narrowed it down to the 'Old Default Image Style' add-on causing the issue. My browser doesn't lag after I have this disabled.

So what would other users advise now? My issue being that I installed this add-on for a reason, I felt as though I couldn't continue with the way Firefox views images in it's default mode, and it is actually annoying me to have the add-on disabled.

Is anyone computer literate enough to understand why this issue is being caused to begin with, I would ideally like the add-on back. Or do I have to deal without it now?

And sometimes the window flashes a black frame. Nothing untoward in firebug, and I have tired reinstalling ff from scratch, and also creating a new profile. Still happens.

Is this black window a bug in 20? When can we hope for fixes in 21?