Support Forum

I recently upgraded two Macbooks from Leopard (10.5) to Snow Leopard (10.6). With just one of the laptops, now when I type in text boxes (not the ones that seem to specify a font in their style), like the body of an email in Outlook Web Access or the body of a message using a web form, the font is in italics. The other laptop is fine. Note that this doesn't happen in Safari or Chrome, only Firefox. I started with Firefox 16 and moved to 18 - that did not solve the problem (so I didn't bother with an uninstall since 18 was a clean install). I opened up my version 12 and the problem wasn't there, so it is only with later versions.

Also - this is not where everything is italics, like in other posts. It is only in text boxes.

I have tried resetting my font settings in Firefox, replacing the Arial font on the laptop with the one from the other laptop, and clearing the font cache. I installed the fontinfo addon, and it shows the same font used as the other laptop - nothing weird.

What can I do to make Firefox act correctly like it does on the other laptop?

Thanks.

I am running firefox 3.6.3 on a powerpc mac laptop. There are no more upgrades to either firefox or any of the plugins it is using. It's a powerpc and the current updates of the plugins all require an intel based mac. I constantly get the message "some plugins used by this page are out of date" message above the screen, or Firefox disables plugins because it says they are a security risk. I don't care. This is an old computer that would work fine if Firefox would just stop trying to upgrade either itself or its plugins, or try to warn me about something that can't be upgraded and that I don't care about. MAC rule number one: The user is in charge. How do I fix this annoying and PC like feature?

In the future if Firefox is going to continue to have this "feature" it should keep track of what kind of computer it is running on and what what updates can and can not run on the computer it is running on, or give the user the option of turning off not only the messages but the whole plugin update function.

Mac OX 10.5.8 running on a 1.5 GHZ Power PC G4

Trying to make a payment on a website and the whole page is in German. Browser setting is English. Can't imagine why this would happen. Please advise...time sensitive.

This evening when I opened firefox, all the tabs from my previous session were there, but all of my bookmarks and history had disappeared. I received an error message, and tried all of the troubleshooting advice on this age: https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional I then tried resetting firefox, and so now all my tabs and theme are gone, but still my bookmarks have not reappeared. I have tried manually creating a new profile, and copying the old files, but that doesn't work either. My firefox is technically out of date because I have an old computer, and I know this might be part of the problem. But I really just want my bookmarks back! Thanks for your help.

All the bookmarks on Firefox have disappeared and no new ones can be added. I tried the backup procedure to restore lost bookmarks but I am told that the backup files (all ten of them, by date) cannot be read. History files also are not shown.

Basically I enter online competitions quite a lot and would like my details such as name and address to be recognized and remember after only typing in a few letters to save time. how do i do this?

I want a new window to open with the thumbnails of my preferred websites.

I have set up the "Home Page" option with "about:newtab" and i'm pretty sure it was working until a few days ago.

I already searched the knowledge base and checked the parameters in "about:config" suggested in other topics (http://support.mozilla.org/en-US/questions/931476) and they are properly set.

My machine I have an old 2008 macbook with 2 system boots: Leopard and Snow Leopard. I'm pretty sure this setting was working fine on both and now it isn't on the Leopard boot. I know this OS isn't supported anymore, but I set the "about:newtab" AFTER the last update which notified the system wasn't supported anymore.

Since then, i haven't installed any extension or theme: the browser is a stock install with the last update possible.

WunderMap time shows EST when page opens in Firefox 16.0.2. on iMac (Intel Core 2 Duo) OSX 10.5.8. When I open the same page in Safari, it shows the correct DST. Is there a way to adjust this in Firefox?

I reinstalled it several times, deleting the old icons on my application folder, and desktop. Don't know a lot about this but I've never had any issues with mozilla before. I just want it to be up to date. Haven't installed any weird programs lately either and I don't have anything that blocks it.

I have a series of questions related to the OS dictionary and about looking up the definitions of words and spelling. With Safari I could use Command+: to turn on Spell checker and loved using it. I have spell checker turned on with FireFox via Preferences/Advanced/Check my spelling as I type and like the other method better. I suppose I could get used to the method FireFox uses, but don't understand why cmd: can't work too. I even went in through system preferences and added it as a keyboard shortcut for Firefox without success. I dont' see anything in the pulldown menu's using that key-combination so what's blocking it? Another important feature that doesn't work is I can't click on a word to look up the definition. That's an important feature and I use it often. Because of these I stopped using firefox and continue using Safari even though Safari doesn't work for a main site I visit. Safari is also generally slow and locks up constantly causing me a lot of grief. If the problems I wrote about worked I wouldn't use Safari again and would commit to using Firefox. I would appreciate knowing how to do what I'm trying to do. Thanks,

Chris

When trying to print in Firefox, and when scaling the page size in page setup, the first page prints correctly, but subsequent pages do not scale correctly and are too large for the paper, with parts of the text are being cut off at the top and right. This is not fixed by checking or un-checking the "ignore scaling/shrink to fit page width" in the print window, or by changing the scaling%.

I am running Firefox 15.0.1, on Mac OS 10.5.8.

The same problem happens in the print preview and if I save the print as a .pdf

I have tried all the fixes in the how to's and others in various forums with no improvement.

This happens every time I try to print a document scaled up or down only in Firefox.

When ordering and paying a train ticket by internet they send a pdf-file, which one must download and print. When downloading this with Firefox (from my e-mail account) the pdf-file says (SECURED) and I cannot print out the ticket (pdf-file). (Adobe program stops automatically). When downloading this same pdf-file in Safari, I encounter no problems.

Hello,

I was navigating through my website last night (www.roxxsterclub.com), when I suddenly was taken to a page which said something along the lines of, "This page is untrusted. Get me out of here." However, since I was navigating through MY OWN website, I thought everything was secure so I created an exception and allowed access to the page. Ever since then, whenever I navigate to the url of my site in Firefox 16.0, I am taken to a different website about a Cricket Club. This is not a redirect, since my url remains in the url bar. This seems to be a Firefox-only issue, because when I am able to access my site under different browsers. I cleared the cookies, cache, and history, but that didn't fix the problem. Suggestions?

Thanks, Ethan Rocker

Gmail itself will load - if I type the gmail url in; if I just try and navigate to it from, say, google.co.uk it won't load. My university recently switched to gmail and none of their links work for me either.

Google maps displays a grey square with a "sorry we have no maps available for this area at this magnification" message for every location, at every magnification.