Support Forum

I have tried clearing my cache and cookies and my entire browsing history and this does not work. I have also tried resetting my firewall which does not work either. I have no problems accessing my gmail from other programs such as Safari. I am using Firefox 15.0 and I have a MacBook Pro osx 10.8.1

It was working just fine, but then one day it decided to stop. It ACTS like it's going to download just fine, but when that "download" bar pops up, it waits a moment, then instantly says it's "done" with 0 bytes downloaded. Then nothing pops up on the desktop either. Except once when it said it couldn't play the file.

When I click on the add photo icon the new window pops up. Typically you paste the image URL in the window and then click OK. When I click OK nothing happens. It's not just hanging either. It's like the connection just doesn't work.

This has been asked in the past with the thread closed even though the asker got no answer. I have the same problem so I am asking again.... How does one set the margin sizes on Firefox on the Mac?

Since updating, I get no download when I click on a download link. I have tried changing the settings in Preferences, checking and unchecking the various options, but nothing helps. I also tried to use Safari to download PDF's, using the links from Firefox, and it too doesn't download, or hides the downloads somewhere where I can't find them. I have a Mac. Does anyone have any suggestions?

In the last few days (I believe since the installation of the latest Firefox), my awesome bar has started delivering autocomplete suggestions in alphabetical order, instead of delivering the most frequently used site first. Since I use the awesome bar for most of my navigation, this is a significant hitch. How do I switch the settings for awesome bar autocomplete back to relevant rather than alphabetical?

Here's the error I receive: The connection was reset. The connection to the server was reset while the page was loading. This happens consistently with only these two websites. I've checked with them (one is my bank, other is realtor) and there are no technical issues on their side. It only happens on my MAC running OS X 10.8.1. Firefox is 16.0. Happened on previous version as well. Safari just shows a blank page which never loads. I've checked with my ISP to no avail. Can't find solution anywhere.

hello everyone I've just switched from chrome to ff and I'm very satisfied. Just one problem, is there a way to disable tab font smoothing (maybe with userchrome.css)? I've changed the colour of tab font (with userchrome.css) to white to improve readability but with white text is too bold. thanks !!

Since I installed the latest version of Firefox, every time I attempt to view a Quicktime formatted video, I'm told to download Quicktime. I have a Mac and already have Quicktime. When I go to manage my Firefox add-ons, the Quicktime plugin is no longer there, nor can I find it to download.

Why?

In the United.com website, when I try to have a boarding pass sent to my mobile device, I cannot because it needs a browser that does Dynamic HTML.

I am running Mac OS X 10.7.4 and Firefox 15.0.1 on a Macbook Pro 9,1. Almost every time I close firefox, the computer freezes completely and/or has a kernel panic, and in all situations I have to hard-reboot the machine. I've tried uninstalling other 3rd party apps and have sourced the problem to firefox. When I view the system report of the crash after rebooting, it says that the source of the crash was from a firefox process and something related to Nvidia Geforce. I was wondering if this may be related to the graphics switching on the new macbooks (I have a intel 4000 + a Nvidia 650m), however, I still get crashes when I turn off automatic graphics switching. My other thought was perhaps this problem has to do with hardware acceleration. Unfortunately, I tried disabling hardware acceleration in firefox and it still caused the computer to crash.

I'm happy to hear any suggestions! I don't want to have to switch to another browser, but using firefox 15 in its current state has made my computer unstable and unusable.

Trying to login to ebay gives this error with Mac Firefox 15.0.1 OS X 10.7.4 No such problem with the Safari browser

The eBay page or feature you are attempting to access is not responding. Please try the options below:

   Try to access the feature directly from the eBay Home Page, instead of using a bookmark.
   Wait a few minutes and try to access the feature again.

If you have waited ten to fifteen minutes and you still can't access your page:

I've downloaded the new security patch 3 times in the last couple of weeks, put it in my applications and from there onto the dashboard, and Firefox keeps telling me that I need to download it again. This is crazy... Firefox can't recognize it's own application???

As someone who deals with video media on the web quite often, this handicap inherent in Firefox is a fairly big and ridiculously obvious problem. When, if ever, will it be resolved? If Firefox wasn't such a popularly used browser, this issue wouldn't be as much of a concern, but people are using Firefox quite a bit on-line. It seems very strange to me that this otherwise excellent browser from Mozilla can't play back a simple MP4 file in HTML 5.

"Firefox doesn't support MP4 and 3GP due to their patent-encumbered nature."

Is there a way of resolving that at any point? If not, is there a reliable format that I should switch to instead of MP4, like Flash? I'm aware that there are plugins available to make Firefox "see" MP4 files, but asking customers to download and install a plugin is not really a professional solution. Please advise! Thank you.

I run a smart board in my classroom through my MacBook Pro. When I open Firebok, I can only get Firefox to open on the extended desktop. It will not open on my main screen. The only time i can get Firefox on my main screen is to disable the extended desktop or drag it over to the main desktop.

This happens on random pages, not always the same one. It's almost like it's a mouse option like if I take to long to scroll down then it will take me back a page, but this never happened until I updated my Firefox.

The site FindTheBest.com appears to be bypassing Firefox's privacy settings, changing it to always allow cookies despite being set to block all cookies.

I've tested this several times and I've verified on other sites that the privacy settings are still being adhered to. I'm not sure how they can change the browser setting like that though.

In my last test, I deleted their cookie, removed the cookie exception, set a new exception to always block, blocked all new cookies, closed the page and re-opened it. Still changing it to allow as a new exception.

Is this possible? How can I control it?