Support Forum

Hi,

I have a slight problem with the firefox sessionrestore on ubuntu (13.04 64bit). Every time I login after a shutdown/logout and open firefox it opens all the tabs and windows I had when shutting down. It seems that firefox thinks it crashed after a reboot since a normal exit/relaunch shows me a single empty page (which i prefer)

After googling a lot of relevant settings about disabling the sessionstore in about:config were suggested but none worked. I'll try to sum up the settings that seem related ot that I changed but can't be sure of all I did, I've been struggling with it for some months (since I changed from chrome to firefox) and didn't document my changes.

I've tried disabling all addons and start a clean profile but that didn't change anything so I reverted to my old profile, I don't have a second pc to test on so I'm not sure if this problem is limited to my setup.

I've set:

• browser.sessionstore.resume_from_crash to false
• browser.sessionstore.max_resumed_crashes to 0
• browser.sessionstore.max_tabs_undo to 0
• browser.sessionstore.max_windows_undo to 0
• toolkit.startup.max_resumed_crashes

Default:

• browser.sessionstore.resume_session_once is false
• browser.sessionstore.restore_hidden_tabs is false
• browser.sessionstore.restore_pinned_tabs_on_demand is false

Is there anything else I can try to test or fix this? Thanks in advance for any help!

BeeJee

How do I eliminate the down-pointing arrowhead to the right of folders in the bookmarks toolbar? I find it redundant, and wish to have more items in that bookmarks toolbar at all times, as Chromium allowed me before I migrated to Firefox.

Mozilla.orgs automated OS detection system is too smart for it's own damn good, preventing perfectly legitimate downloads from being possible (i.e. Linux user wants to download a Windows version for a VM!!)

The genealogy site https://familysearch.org/search is stuck in firefox, even in safe mode.

This applies to linux as well as to windows 7, 64bit, enterprise (FF20.0.1).

The page opens and the blue search bottom is stuck with "Loading". Normally it shows "Search"

The site is working well with IE9.

regards,

Gerhard

I recently put firefox (17.0.5) in full screen for a while on my Linux Laptop running CentOS6 (up to date on 3/5/2013) I never managed to exit this full screen mode, neither with the contextual menu in the tab bar (appeared when I went to the top of the screen), nor with F11. Even when I close and restart Firefox, or when I shut off and restart the laptop, I get back to this fullscreen mode each time I open firefox. Only the failsafe mode (run with the command firefox -safe-mode) is not in full screen, and that was for me the only way to disable all my addons (as recommanded by some similar threads on the support forum). I have no access to any menu, but thanks to the about:plugins special address, I could control that my plugins are off, and e for with about:support I got an overview of my installation, that seem OK. There is also about:config to edit my preferences, but I don't find the one which could be responsible for this behavior. Any ideas?

On loading http://www.google.com and then clicking the "Sign In" it goes to...

https://accounts.google.com/ServiceLogin?hl=en&continue=http://www.google.co.uk/

HOWEVER - I get a report of "This Connection is Untrusted"

...and to add insult to injury, there is no button option to add an exception. Just the "get me out of here"

This is Firefox version 20 - I just updated this morning - on Ubuntu 12.04 64 bit. Connecting through a new Netgear router that I installed this afternoon ... so I can't tell exactly what the heck is going on.

THIS IS URGENT AS NOW I CAN'T ACCESS ANY OF MY GOOGLE SERVICES.

Technical Details

       accounts.google.com uses an invalid security certificate.

The certificate is not trusted because it is self-signed. The certificate is only valid for www.routerlogin.net

(Error code: sec_error_untrusted_issuer)

Since the last week I cannot get to work facebook properly on firefox (im running it on debian squeeze). It started not loading facebook which was solved by deleting cookies and cache, but now I cannot "interact" with it, It loads the page, but i cannot accept requests, see comments, load other peoples profile, change security settings etc. Whenever i try to do something it keeps on trying to load but it never does

I was using firefox 15, I upgraded it to firefox 20 but the problem is still there.

I am running on Ubuntu 13.04 (kernel 3.8.0-19-generic)

I connect to internet Using Huawei E303 and it's In built Driver Software( Mobile Partner )

When I connect to internet using mentioned device firefox says it s in Offline mode.

But If I refresh 5-6 times it connects to internet. But google-chrome connects at first timeall other applications use internet seamlessly. I thought this might be a proxy issue and I Checked for that; and applied no-proxy system wide.

Firefox connects only after 5-6 times refreshing.

Facebook sets the value of <spellchecker.dictionary> to <ru_RU> every time I start entering text (language doesn't matter) in a textbox on FB.

FF: Firefox 20.0 - Mozilla Firefox for Linux Mint OS: Linux Mint 13

I haven't noticed any other website I use causing that problem: all of them use the predefined (in prefs.js) value of <spellchecker.dictionary> and don't change it unless I change the speller language manually. The only way I can change the value of <spellchecker.dictionary> back to <en_US> is manually choosing English in context menu of a textbox, or editing "prefs.js", every time Facebook messes it up.

Why does FB always sets <spellchecker.dictionary> to <ru_RU>???

My default locale is "en-US": <general.useragent.locale> = "en-US".

Please help.

Firefox 20 on Ubuntu 13.04 under Gnome 3 environment.

Everything works fine, except this happens sometimes, not sure of the cause - The context menu works fine everywhere on all parts of Firefox, on all the bookmarks on my bookmarks toolbar, but for one specific set of bookmarks, namely the ones in the drop down arrow menu for the bookmarks that do not fit on the main toolbar, sometimes context menu for items on that appears entirely disabled (grayed out) though it works fine everywhere else including the bookmarks that are visible on the toolbar. A restart solves this but it happens again.

This doesn't seem to be caused by an extension as I do not have any extensions that modify the bookmarks toolbar or manage bookmarks.

Unfortunately, I use 15 other extensions for different purposes and disabling them one by one and checking everytime for one hour whether the issue occurs again is not a viable solution. Please advise whether this is a firefox bug, or if an issue with extension framework, then how to single out the faulty extension. Thank you.

Whenever I mouse over Firefox (not just anything in the page, I mean the window itself) the cursor becomes very large(~150%) and the UI(tabs, etc) is large. The webpage size is fine, as is the rest of the OS.Only Firefox has this issue.

On my Linux Ubuntu system with Firefox 17.0.1 (and with several earlier releases, eg 12-16 I think) after a few weeks the tab triangle or arrowhead on one or more Firefox windows becomes defective. This problem is different from http://support.mozilla.org/en-US/questions/931515 in that if I restart the browser and resume the Firefox session the problem goes away for a while. (Note: I will wait until 05:00 UTC on 28 Dec before restarting FF to clear the current instance of the problem, in case anyone can suggest other relevant tests or data.)

The main symptoms are these: Triple click no longer slides the list of tabs all the way left or right. Double click appears to work once (from an extreme end). Single clicks step the tab list one tab at a time up to near an extreme end but then stop working before the extreme tab becomes visible. The following paragraphs give some more details about the symptoms.

When the problem occurs, tabs for new pages (eg reached by links from the right-most visible tab and opened in new tabs) do not become visible (that is, are not squeezed into the list on the tabs bar). The right-facing triangle, although not grayed out, does not make the tabs for the newly opened pages visible, but seems to have no effect. Clicking the X for the right-most visible tab closes that page and then one of the tabs that are "hidden out to the right" becomes visible, but other tabs out to the right remain inaccessible.

Meanwhile, the tab triangle arrowheads continue to work ok on other FF windows. For example, the left and right tab triangles in this current FF window (where 15 tabs are visible for 17 pages open in the window) are working fine. But in the FF window with the problem (where 15 tabs are visible for 40 pages open in the window) the triangles stop working one tab too soon: they don't give access to the leftmost or rightmost tab.

Note, clicking + (Open a new tab) jumped the list to the right end, with the new tab and an empty page visible; but after I clicked the left triangle three times, so that the new tab scrolled off to the right, no matter how many times I click the right triangle, that tab remains invisible, even though the webpage for it is still visible as the currently selected page. Opening a URL from command line acts the same way.

The system runs Linux 3.2.0-35-generic #55-Ubuntu 12.04.1 LTS x86_64 system with Firefox 17.0.1. I don't remember when I first encountered the problem but believe it was in 2011 (vs 2010) on a Fedora 7 system. Restarting FF has always cleared the problem. The command line "echo session $DESKTOP_SESSION desktop $XDG_CURRENT_DESKTOP; wmctrl -m" produces (in part)

   session ubuntu-2d desktop Unity
   Name: Metacity

"top" shows, in part:

 PID PR  NI  VIRT  RES  SHR S %CPU %MEM    TIME+  COMMAND
3033  20   0 2158m 1.1g  38m S    7 28.7   3878:21 firefox

Note, I snipped 1200 lines of text from the Troubleshooting Information because the 50000 bytes in it pushed this post's length over the 30000 byte limit. All of the snipped lines started with "print.tmp.printerfeatures"

have a corporate laptop that needs to use a corporate proxy when connected via VPN or physically to the corporate network. I use .pac format proxy in option of automatic proxy. When i connect to home network same proxy acts like no proxy, and in corporate lan it work as corporate proxy. But from home network when i connect corporate vpn then something go wrong. I can only access corporate links, not any exernal links like google. When i select RELOAD option in automatic proxy, then i am able to access internal as well as external links also. I assume when i connect to VPN, firefox do not reload proxy which he should be doing whenever netwok change take place, and that should be automatic. I have tried "reloadPAC" option with PrefBar tool, but again it's manual option. I want to automate it, like something done on OS level, which can trigger reload option whenever i connect VPN.

Any suggestion?????

I need to install an older version of Java on my Redhat 5 Enterprise workstation.

Since Firefox 17.0.5 the installation folder changed from /usr/lib64/mozilla to /usr/lib64/firefox. In the 64 bits version, there is no plugins folder, is that normal?

When I create the missing plugin folder and that I install the java plugin in it, it does not appears in the plugins list.

The 32 bits installation is working though ( /usr/lib/firefox/firefox ).

I constantly got this message, and it quite disturbing. Please, help me disable it. All i have found in Google is this link, and there is no answer.

http://stackoverflow.com/questions/8415394/how-was-add-application-for-mailto-links-enabled-in-firefox

Message is: %mailname% has already been added as an application for mailto links

Hello,

I have account in Sync and 4 or 5 devices connected to it. Since last week I can not syncing with server on my one device - Notebook with Linux Mint, Firefox 19. I receive error: "Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action."

But on other devices (MacBook, Windows 7) there are no problem with syncing.

I hope you will help me.

Your sincerely Greg