Support Forum

Yes, it's an old chestnut this one: various pages loading completely blank. I have no security issues – ran combofix just in case – everything is working OK... except Firefox and its blank pages.

I followed advice given in the following post and there were no suspicious addons:

http://support.mozilla.org/en-US/questions/940483

I load these blank pages in IE without any problems - If it’s simply a question of updating Firefox I shall do so, but this shouldn’t be happening in the first place.

AdapterDeviceID: 0x27a2 AdapterVendorID: 0x8086 Add-ons: donottrackplus%40abine.com:2.2.8.307,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:22.0 BuildID: 20130514181517 CrashTime: 1369241255 EMCheckCompatibility: true FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1369239483 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x27a2GL Context? GL Context+ GL Layers? GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: beta SecondsSinceLastCrash: 816 StartupTime: 1369241231 Theme: classic/1.0 Throttleable: 1 URL: http://www.godaddy.com/ Vendor: Mozilla Version: 22.0

This report also contains technical information about the state of the application when it crashed.

I cant see the paid web adds on my Google search pages. I have been buying adds on Google's adwords campaign but cant see my own adds. How can I view the adds to the right and on top of the pages when doing searches. Is their a setting I need to change in firefox to allow these add to show? If so where do I find the setting to do so?

When trying to view some video's and widgets I get the error message that a plug in is missing. When I click to install the missing plug in it says no suitable plug in was found. This has been going on for a long time now. I have reported it before. These same video's and widgets work perfectly in my other browser but not in Firefox. The problem must be with Firefox. Can this be fixed please?

duplicate of https://support.mozilla.org/en-US/questions/960100 - locking

When in my firefox browser doing a google search, I cant see the adds to the right and on the top of a search page. I have been buying adds on Google's adwords campaign but cant see my own adds. is there a setting I need to correct to be able to view these adds?

I installed the FF ver 21 upgrade this morning. Immediately, I am pestered by the Developer Tools panel incessantly opening up, blocking my view and interfering with whatever webpage I have open.

I didn't mess with any Developer Tool settings -- I wouldn't know what to do there anyway.

Judging by the frequent interval with which this interruption is occurring, I strongly suspect that it is linked to another systemwide problem I'm having under Vista, in which the cursor "jumps" at frequent, short intervals. I have not found any solution to the jumping cursor problem.

However, that problem was NOT previously causing the DT window in Firefox to keep opening up unasked.

This is a new problem and it is most definitely coincident with installing the ver. 21 upgrade.

Any suggestions to TURN OFF the DT function, or, anyone know about the weird jumping cursor in Vista?

I had to reset my browser a few weeks ago & now I can't get imikimi.com to download the full editor to work. It says I'm missing a plugin but when I click to download it doesn't. How do I fix it?

Firefox orange button has been missing I upgraded to 20.0. I have since installed the next update as well, still no fix on orange button. Research suggested disabling menu toolbar (which is not a solution for me) I tried this, still no orange button. Another recent development is with the all in one sidebar... The only icons showing are "Display you bookmarks," and Google Lite. The buttons are still there, just no identifying information; no icon, no text. I will not reset firefox, to do this would require more time than I can give. I would switch back to Google Chrome if that is truly my only option. I have been using Firefox for 2 years, switching back would be most undesirable. Thank you for any and all feedback.

Windows 7 Home Premium 64 bit Firefox

After a while not using it, I decided to give Firefox another try. After remembering the hellish issues to get flash going prior (part of the reason I stopped using Firefox for a while), I did a full, clean (down to the registry) reinstall of both Firefox and Flash. I have no flash blockers or ad blockers installed. As soon as I installed the plug in, nothing works just a blank space where the video should be. Tried on multiple sites, same everywhere. I also have IE installed (for work) which has no problems playing the same videos.

I really need a working definitive answer on fixing this issue, before I abandon Firefox all together, which is a shame since I started with Firefox's original beta.

firefox 20 has been hanging constantly with a different script error depending on the site visited. "Script: https://s.ytimg.com/yts/jsbin/www-watch-extra-vflEcdvg9.js:329" was encountered on youtube. I have tried safe mode with ad-ons disabled, reset firefox, rolled back versions of flash and java. nothing has worked. I am currently using google Chrome

each time the new download was installed, it completely locked up firefox. the absolute only way in was to uninstall the download. i changed the setting to manual download. it still wants to update. not sure if this is necessary and if so how to keep it from locking up the system. i did try rebooting the system to see if that would help. it did not.

I'm using Win 7 IE, and Mozilla I do not open any program.. and Firefox opens! I open a Utube and sometimes the video plays. Other times, it doesn't, and I get the 'Firefox needs to install"... I downloaded, 2-3 times, one download downloads & installs, after I uninstall the version I have now. I have to go to Task manager to turn it off. Within 2 min. it's back on. All I've done is to select a text email from my inbox, no video involved. How can I stop Firefox from opening constantly, pop-up, and "must download" after, "program "you cannot open this file without Mozilla Flash Player. It keeps slowing-down reading my mail, Word, WordPerfect....

I have lost reminder fox from Firefox. This had lots of important dates. Can I get it back. Something is showing in the files when I search the computer but I cant figure out how to try and add to profile. It also wont let me read it because windows doesn't know how to open it. I have tried the "copying files between profile folders" but it wont let me right click inside the profile to paste for some reason

This seems to be a common problem that I can't fix with Java or Flash updates. And I don't have Norton Anti-Virus to turn off. I'm on Windows 7.

Firefox frequently crashes when I close it, or when I close a tab, or even sometimes when it gets stuck in bookmarks, strangely. Here are the recent crash reports - from the last 2 weeks:

Submitted Crash Reports

643e94d1-4574-40cb-8b26-59551a3ff82c-browser 4/20/2013 6:15 PM
643e94d1-4574-40cb-8b26-59551a3ff82c 4/20/2013 6:15 PM
7225f78e-5883-4b46-82c1-23234e8df147-browser 4/20/2013 6:12 PM
7225f78e-5883-4b46-82c1-23234e8df147 4/20/2013 6:12 PM
e83c9209-d6ac-45e2-9816-444c538090e5-browser 4/20/2013 6:09 PM
e83c9209-d6ac-45e2-9816-444c538090e5 4/20/2013 6:09 PM
588056d9-25c9-4911-8748-d919f0b850c4-browser 4/20/2013 6:08 PM
588056d9-25c9-4911-8748-d919f0b850c4 4/20/2013 6:08 PM
18174785-a704-4385-84e4-6c436cf8cbee-browser 4/20/2013 5:48 PM
18174785-a704-4385-84e4-6c436cf8cbee 4/20/2013 5:48 PM
f412fd79-fa1b-43e5-9051-ba5ce87e2adf-flash2 4/19/2013 11:16 AM
f412fd79-fa1b-43e5-9051-ba5ce87e2adf-flash1 4/19/2013 11:16 AM
f412fd79-fa1b-43e5-9051-ba5ce87e2adf-browser 4/19/2013 11:16 AM
f412fd79-fa1b-43e5-9051-ba5ce87e2adf 4/19/2013 11:16 AM
d8e2bd45-8a98-49da-94a1-f3101cfc613b-flash2 4/15/2013 2:21 PM
d8e2bd45-8a98-49da-94a1-f3101cfc613b-flash1 4/15/2013 2:21 PM
d8e2bd45-8a98-49da-94a1-f3101cfc613b-browser 4/15/2013 2:21 PM
d8e2bd45-8a98-49da-94a1-f3101cfc613b 4/15/2013 2:21 PM
bp-00f08dd0-52be-4a78-aaa2-49d552130412

I realize there was some huge Java exploitation a few months ago, but I had hoped the upgrades would fix things. I suspect it's crashing b/c some malware is still working on the tab or window I'm trying to close. I use Spybot and MWB to try to keep the browser protected.

Any ideas?

Thanks

I have a new W7 laptop that just won't run FF. It goes unresponsive because of scripts that are causing problems. Yesterday I uninstalled FF and tried a new download. FF worked perfectly all day with just Roboform added. Today I'm getting the same unresponsive browser again with two scripts that have shown.

Script:chrome://browser/content/tabbrowser.xml:2113 Script:chrome://global/content/bindings/tabbox.xml:761

I can't do anything with FF. Tried starting in safe mode an that won't work either. Having to use G Chrome - please help me get FF working

On a few sites, the pages load very slow (minutes). I had the exact same problem (same pages as well) on another computer and fixed it by formatting/installing windows 8. I'd like to avoid formatting this computer. It loads much faster in IE.

What I have: Windows 7 (all updates), Firefox 21

What I don't have: antivirus software special firewall settings

What I've tried: Uninstall (everything in Firefox), reboot, reinstall Firefox Remove cookies, history Safemode run Unchecked hardware accel

When logging in to Gmail, I often (8/10) times find that while I am still typing the username, the cursor has jumped to the password box. The result is that part of the username is typed into the password box. I then have to click back onto the username box and re-enter the username.

Anything I print that is not from the Internet or email is fine. Any and all saved documents etc print as they always have. But suddenly anything from the Internet or any emails that I print are so small I can hardly read them.